Exhale

Hi Pete! Your order was shipped, which is why a shipping label was printed. There have been some delays with our shipping partner, which we are in the process of investigating and fixing. In the meantime, we are happy to assist you further, if necessary, however necessary. A member of our customer service team will reach out to you directly to further assist.

Hi Vivian! We're sorry that you lost your credit card. Our customer service team is assisted you within the limits of what we can do regarding your lost card. Hopefully your financial institution has effectively rectified this on their end as well.

Jeremy, your refund was processed and the confirmation was sent to you. We're sorry you had a less-than-stellar experience, however, we are a reputable company and while your order was a part of the delays that we had, we have - and will continue to - provide excellent products and service! If you need further assistance, please reach out to our Customer Service team!

Hi Michael! We're sorry that we've been experiencing delays with our shipping partners. This is currently being rectified. Restoring your trust and confidence in us is one of our top priorities and we're happy to take all of the necessary steps to make it right!

We love to see it! Enjoy!

Hi Sharon! Our customer service team and manager have reached out to you on separate occasions and provided you with the refund confirmation from the payment processor. Your refund was processed and it has been reconciled on our end - returned to the original payment method.

Fantastic! We’re happy to provide products that are helpful!

Hi Richard! We're sorry about the shipping delays and that the vape pens didn't meet your expectations. A member of our customer service team will reach out to you for further assistance.

Hi Mark! We're happy to accept your return. Our customer service team will reach out to you to further assist.

Thank you from the bottom of our hearts for taking the time to share your positive experience with us. Your words serve as a delightful reminder of why we do what we do.

Hi Ashley! We're so sorry you had a less-than-stellar experience with our CS team but are glad that Jarrod was able to assist. If you need further assistance, we're happy to help!

Thank you! Your kind words filled our team with immense gratitude, and we wanted to take a moment to express our sincere appreciation.

Thank you for your feedback! We appreciate you for taking the time to share! We hope you give us another chance.

Hi Ricky! It looks like Brielle responded to your chats and email the same day as your inquiry, providing you with UTMOST customer service by resolving your issue. If there's anything further that we can assist you with, please let us know!

Hi Dave! We're sorry that you experienced potency inconsistencies. We have forwarded your feedback to our ops team about the free shipping.

Thank you! Your kind words filled our team with immense gratitude, and we wanted to take a moment to express our sincere appreciation.

We love to see it! Enjoy!

Hi Sophia! We're sorry that you misread the product information listed on the product page of the website. Our customer service team is happy to assist you further!

Making our customers happy and satisfied with our products is at the core of our mission, and your feedback reassures us that we're on the right track.