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Ashley Badenhorst

美国

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Exhale

Absolutely amazing products…but

Absolutely amazing products, customer service is horrible, with the exception of one gentleman named Jarrod(hope I’m spelling his name right, sorry if I’m not!) I was lucky enough to get him through the call centers twice and both times he went above and beyond to help me!! So thank you sir! The total of four times I’ve ordered from this company, there has been issues everytime, and when you call or email it could take days to hear from them if even you do. One instance I tried calling someone from customer service and it took a total of 8 hours before someone picked up, and when some did pick up(a man named Jason) was super rude and told me I would have to wait another 24-48 hours to hear from someone. It just unfortunate because they do really have great products.

2023-06-08