Exodus

Thank you so much for taking the time to write this, it genuinely means a lot to us. 🙏 We're really glad Chris and Brendan were able to bring some clarity and calm to what must have something of a worry. Your kind words will absolutely be passed on to them. Reviews like this one remind us why we do what we do. Thank you for being part of the Exodus community for so many years, and we hope the next few years are entirely uneventful on the support front! 😄 If not, we're always available, 24/7! 💯🤗 - AC

Thank you for taking the time to share this feedback. We're sorry to hear you've had an issue with withdrawals, we completely understand how important to be able to funds seamlessly. We've noted your feedback regarding NZ bank account support, and it will be passed on to the relevant team. If you'd like us to look into your specific situation, please don't hesitate to reach out to us directly at support.exodus.com and we'll do our best to help. - AC

A+ right back at you for the kind words. 🤗 Going the extra mile is exactly what we aim for, so this is really great to hear. We're here anytime you need us! - AC

Thank you, we love to hear it! We're here whenever you need us. 💯 - AC

Glad both the wallet and our support have been hitting the mark. We're here whenever you need us! 🙌 - AC

Really glad our team could turn it around so quickly. 🙂 Speed and clear communication matter a lot to us, so this is wonderful to hear. Don't hesitate to reach out anytime! - AC

Thank you, we'll absolutely pass this along to the team, it will mean a lot to them! Consistent, reliable support is what we strive for, so knowing we've hit that mark every time for you is really rewarding. We're always here when you need us! 🤗 - AC

Eight years, thank you so much for your loyalty, that truly means the world to us! And of course, we're glad both issues were sorted quickly and that the app has served you well all this time. Here's to many more years ahead, friend! 🙌 - AC

Thank you for taking the time to share this, really glad we could get things resolved quickly and to your satisfaction. 🙂 That's always the goal. We're here anytime you need us! - AC

Ha, love this! Real, human support is something we genuinely pride ourselves on, so this is great to hear. Glad the rest was easy peasy too. 😄 We're here anytime, friend! - AC

Thank you for sharing this, and welcome to Exodus! We're glad the Exodus Pay Visa card setup went smoothly overall, and that our team could help clear the verification delay quickly. That confidence you mentioned is exactly what we aim to build! We're here whenever you need us, Stacy. 🤗 - AC

Really glad to hear it all worked out! Card validation hiccups can be frustrating, but that's exactly what our escalation process is there for. Happy our team got it across the finish line for you. Don't hesitate to reach out if anything else comes up! - AC

Thank you, this made our team's day! Moving fast on bug fixes is something we genuinely care about, so knowing it made a real difference to you means a lot. 😃 We'll make sure to keep that bar high. Thanks for being part of the Exodus community! - AC

Thank you for the feedback, really great to hear our team could help with your ONT and ONG. 🙂 We'll keep working on making every part of the experience just as smooth. We're here for you at all hours! - AC

Thank you, this is so great to hear! We'll pass the kind words along to the team. Don't hesitate to reach out anytime! - AC

We'd really like to help investigate what may have happened. Please reach out to our support team via https://www.exodus.com/contact/ so we can look into this with you as quickly as possible. - AC

Thank you for the kind words! Don't hesitate to reach out anytime. Our team is available at all hours. 🙂👍 - AC

Thank you so much! We work hard to make Exodus the best self-custody experience out there, so hearing this makes our day. If you ever need anything, we're here for you. 🙂 - AC

That's what we're here for a wallet and team you can rely on! Thanks for taking the time to share your experience! 🙏