Exoticsnacks

Thank you for your feedback! We’re happy to hear your order arrived faster than expected and was well packaged. We appreciate your support and hope to serve you again soon.

Thank you for the great feedback! We’re glad to hear you were happy with the fast delivery and service. We truly appreciate your support and look forward to your next order!

Thank you for your kind words! We’re so glad to hear that your Sorbisor arrived soft, fresh, and right on time. Quality and freshness are top priorities for us, and it’s great to know we delivered on both. We truly appreciate your support and hope to serve you again soon!

Thank you for the great feedback! We’re happy to hear you loved the noodles and that your order arrived quickly. We appreciate your support and can’t wait to serve you again soon!

Thank you for your thoughtful review! We’re glad to hear everything arrived perfectly packed and in great condition—being local definitely helps us get your snacks to you quickly and safely. We understand your concern about pricing. Many of our items are imported and subject to international shipping, customs fees, and handling costs, which can raise the price compared to local products. That said, we truly appreciate your honesty and are always working to offer promotions and discounts to make our snacks more accessible. We’re grateful for your support and look forward to having you back—with a coupon in hand, of course!

Thank you for your feedback, and we’re sorry to hear about your concerns. We want to clarify that your order was placed on the evening of April 21st (after business hours) and was processed and handed off to USPS on April 24th, which is within our stated 2–3 business day processing time. As noted on our FAQ page, label creation is the first step, and tracking may take 24–48 hours to update, depending on when the carrier scans the package into their system. We understand that shipping delays can be frustrating, but in this case, we fulfilled the order according to our stated timelines. If there’s anything else we can assist with, we’re happy to help. Thank you again for your order, and we hope this clears up the misunderstanding.

Thank you for your feedback! We’re happy to hear that everything arrived quickly and in perfect condition. It’s great to know the product met your expectations. We appreciate your support and look forward to your next order!

Thank you for the great feedback! We’re glad you enjoyed the sale, selection, and smooth shipping. We appreciate your support and hope to serve you again soon.

Thank you for sharing your experience! We’re so glad to hear your gift made it on time and that your family enjoyed the variety of snacks. We aim to offer great value and smooth service, so we’re happy everything went well—even with the one out-of-stock item promptly refunded.

Thank you for your feedback, and we apologize for the condition of the chips. The chips you ordered are packaged in a tube, similar to Pringles-style packaging. Even with the best care in packaging, there is still room inside the tube for the chips to move around. This is a common issue with tube-style packaging. In fact, even if you purchase a tube of Pringles from a store and take it home, you’ll likely find a few broken pieces inside. When items are shipped, they go through various handling processes, and unfortunately, carriers don’t always handle packages gently. As a result, the chips can get crushed during transit, which is something that is beyond our control.

Thank you for your kind words! We’re so glad you enjoyed the drink and that everything arrived safely. We appreciate your support and look forward to serving you again!

SyOnna, we understand that shipping delays can be frustrating, but it’s important to clarify that this issue was entirely due to USPS transit delays and not something within our control. Your order was placed on 1/26/2025, processed within our standard 2–3 business day timeframe, and shipped out on 1/28/2025. The original estimated delivery date was 2/3/2025, but USPS tracking showed a delay in transit with no updated delivery date available. Despite this being a carrier issue, we actively assisted by checking with USPS, keeping you updated, and explaining that we are not a shipping company—we fulfilled our part by shipping your order on time, but transit delays are solely handled by USPS. Unfortunately, rather than acknowledging this, you repeatedly placed blame on our business and refused to accept the information provided. Additionally, you resorted to using offensive language and threatened to leave a negative review, despite our continued efforts to assist you. While we understand your frustration, this review appears to be misdirected, as the delay was caused by USPS and not our service. We believe feedback should be fair and placed on the appropriate party responsible. We encourage you to continue monitoring your tracking details or contact USPS directly for further updates. If there’s anything else within our control that we can assist with, feel free to reach out.

Thank you so much for your 5-star review! We’re thrilled to hear you enjoyed the fast delivery and loved the product. We can’t wait to have you order from us again—happy snacking until then!