EZContacts.com

Thank you for your feedback. We're sorry to hear about the issue with your recent order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out. Thank you for your understanding, and we hope you have a wonderful day.

Thank you for your feedback. We sincerely apologize for the delay you experienced. After reviewing your order, we confirmed that this item had an estimated availability of 4-6 weeks, as stated on our website. While we understand the wait was longer than you had hoped, your order was fulfilled within that estimated timeframe. We're glad our customer service team was able to refund your expedited shipping fee and that your sunglasses arrived in perfect condition. We truly appreciate your patience and your balanced feedback.

Thank you for your feedback. We sincerely apologize that your order did not ship the same day as expected. After reviewing your order, we confirmed that it shipped the following business day. We understand this did not meet your expectations, especially after selecting next-day shipping. As a courtesy, we have processed a refund for the difference between the 1 Business Day and 2 Business Day shipping methods. We appreciate your patience and apologize for the inconvenience.

Thank you for reaching out and providing feedback. We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction. Please don't hesitate to reach out to us at any time should you have any further questions or issues.

Thank you for your feedback. We sincerely apologize for any confusion regarding your order. After reviewing your account, we confirmed that you enrolled in a subscription with deliveries scheduled every 6 months. The recurring order was processed according to the subscription schedule you selected. If you no longer wish to receive future subscription orders, please contact us at [email protected], and we'll be happy to assist you with updating or canceling your subscription. We appreciate your feedback and the opportunity to assist you.

Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.