Faithcorner

Hi Janice, Thank you for taking the time to share your feedback. We're truly sorry to hear that your personalized ornament arrived with the lettering cut off and that the resolution you received did not meet your expectations. We have received your feedback and sincerely apologize for the frustration and disappointment this has caused. Please rest assured that our team is reviewing your case and will do their best to assist you as soon as possible. Please keep an eye on your email for any further updates. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi Shari, Thank you for taking the time to share your feedback. We're truly sorry to hear that both the original and replacement tie did not meet your expectations. We understand how disappointing this must have been, especially since it was ordered for your anniversary. We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, photos of the tie(s), and the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully investigate your concerns and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Kent, Thank you for taking the time to share your feedback. We're sorry to hear that there was an issue delivering your order to your address outside the city. We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, your full delivery address, and the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully investigate the delivery issue and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi C Wiedeman, Thank you for taking the time to share your feedback. We're sorry to hear that the product did not meet your expectations and that the material was different from what you anticipated. We'd like the opportunity to review your concerns and assist you further. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully review your case and get back to you as soon as possible with the best available solution. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Suzanne, Thank you for taking the time to share your feedback. We're truly sorry to hear that the print on your item was difficult to read and that the overall experience did not meet your expectations. We have been working on your case through your support ticket and are currently waiting for your response so we can continue assisting you. Please check your email and reply at your earliest convenience. Once we receive your response, our team will do their best to resolve your case as quickly as possible. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi John, Thank you for taking the time to share your feedback. We're truly sorry to hear that the coin did not meet your expectations and that the resolution you received left you feeling disappointed. We also understand how upsetting this must have been, especially since the gift was intended for a loved one who is terminally ill. We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, any photos of the item you received, and the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully investigate your concerns and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Arthur, Thank you for taking the time to share your feedback. We're truly sorry to hear that the writing on the plaque was too small to read and that you have not yet received a response regarding your concern. We have received your feedback and sincerely apologize for the frustration this has caused. Please rest assured that our team is reviewing your case and will do their best to assist you as soon as possible. Please keep an eye on your email for further updates. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi KRod, Thank you for taking the time to share your feedback. We're truly sorry to hear about the significant delay in receiving your order and understand how disappointing it must have been to wait from May until late July. We'd like the opportunity to review your experience and assist you further. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully review your case and do their best to assist you with the best available solution. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi IndyJohn, Thank you for taking the time to share your feedback. We're sorry to hear that the Jesus Take the Wheel medallion did not meet your expectations and that you found it too large and bulky. We'd like the opportunity to review your concerns and assist you further. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully review your case and get back to you as soon as possible with the best available solution. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Kathy, Thank you for taking the time to share your feedback. We're truly sorry to hear that the Moon Crystal Ball Light arrived with a damaged charging connection and was unusable. We understand how disappointing this must have been, especially since it was intended as a birthday gift for your daughter. We have received your feedback and want to assure you that your case is being reviewed. Our team will do their best to assist you as soon as possible. In the meantime, please keep an eye on your email, as we'll be contacting you there with updates regarding your case and the appropriate solution. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi Terry, Thank you for taking the time to share your feedback. We're truly sorry to hear that the product did not meet your expectations and that you were so disappointed with its quality, especially since it was purchased as a gift for your wife. We'd like the opportunity to review your concerns and see how we can help. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/fc/submit Once we receive your ticket, our support team will carefully investigate your case and get back to you as soon as possible with the best available solution. Thank you for your patience, and we appreciate the opportunity to assist you.