Horrible customer service! They BLOCKED me for asking for a refund!
My 3-year-old daughter accidentally purchased a game from this company without my knowledge. The game was never used or played. I reached out to them politely via email and Facebook to explain the situation and kindly request a refund.
Instead of responding professionally or trying to assist a customer, they completely ignored my emails and literally BLOCKED me on Facebook just to avoid handling the request!
This is the lowest, most unprofessional and scammy behavior I have ever experienced from a gaming company. Blocking a paying customer who is seeking assistance is unacceptable. Avoid Falcon Games at all costs, they have zero customer support and terrible ethics!
Air force 1945 - they sent rewards three times to then claim the system made an error that needs to be corrected. They steal ten times more than the error to make you repurchase stuff. Disgusting attitude and total lack of respect for the gaming experience and their customers. It’s a scamming technique this is no accident, as user Shell talks about same style incident one year ago. Put them out
Not receiving purchases from the game it’s a constant hassle and then they rip me off. There has got to be a federal agency that regulates these bunch of millennials.
I downloaded 3 of falcon studio games via Atlas earth. I have never downloaded these games before. They do not pay the promised rewards at all. It seems this company is a scam. They take the advertising revenue but do not pay the rewards.
I tried sending them a mail via their website. The mail fails to send every time.
People pay good money to play this game they spend numerous hours evolving & merging ships only for the company to go in & remove their powers because they say certain ships are too powerful but they will not give you a refund on the monies already spent then when you get onto Customer Care they gaslight you & tell you we have to balance the game because you are too powerful but you cannot reclaim any of the money you have spent they want you to spend more.
Spinchester
Falcongaming
Falcon Funded
Zilch
Kindred Press
Summet
Jackpossible
Rhinogear