Hello, we're delighted to hear that Fanttik's air pumps can meet your needs, which motivates us to continue optimizing and upgrading our products! Please feel free to contact us if you encounter any problems while using the product.
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siva sakthi · 写过 1 条评价 · 体验于 2026-03-09 ·
★★★★★
最差的客户支持和最差的......
最差的客户支持和最差的工业用途和个人用途产品。我永远不会购买或推荐任何人。
Fanttik 回复2026-04-17
Hi, we’re truly sorry to hear about your disappointing experience with our product and customer support. This is absolutely not the level of service and quality we aim to provide, and we take your feedback very seriously.
Please send us a direct message with your order number or contact details so our team can investigate your case thoroughly, address the issues you’ve faced, and work toward a proper resolution.We value your opinion and are committed to making this right for you.
Best regards,
Fanttik Support Team
Hi, we’re very sorry to hear your Fanttik vacuum has been shutting off after just 22 seconds, and we sincerely apologize for the frustrating experience you’ve had with our support process.
All Fanttik products come with a 1-year free warranty, and we are fully committed to honoring that for you. To help our technical team quickly diagnose the issue and provide a clear solution (including a refund or replacement if confirmed defective), could you please share a short video showing how the vacuum shuts off during normal use?
Once you send the video to our support team directly, we will assign a dedicated agent to handle your case exclusively and follow up with a resolution without any further delays or transfers.We want to earn back your trust and resolve this for you as soon as possible.
Best regards,
Fanttik Support Team