Fanttik (fanttik.com) has a 3.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 27% give 1 star; The business has replied to 39% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.
I enioy the Fanttik brand and have purchased 3 products so far. I know the company to make quality products that are easy to use. This is especially true for the camping products. In my case I would have appreciated more communication regarding the shipping time and updates regarding my deliveries.
Thank you for liking Fanttik products. We will take your suggestions into consideration and continuously improve our after-sales service.
I did order but my product has never been delivered. Some how FEDEX lost my package and now what should i do.
Hello, please provide your order number and details of the lost package to our customer service center, and we will provide you with a satisfactory solution, , such as reshipping the package or issuing a refund.
This is the second tent I bought from Fanttik and both are top quality material, construction, super easy set-up and good looking design
Thank you for your feedback. We will continue to improve and strive to live up to the expectations of Fanttik's loyal users.
Ordered a pump. They took my money. They sent email stating that it was delivered to me. It was not. I immediately filed a dispute with Discover. I won’t wait months and months for a scam/ lack of customer service to play out. Buy local if you can, not Hong Kong.
Dear customer, we apologize for this unpleasant experience. Please provide your order number and details of the undelivered item to our customer service department. We will provide you with a satisfactory solution. Our products are shipped from our local US warehouse to ensure the fastest delivery service for our customers.
Fast delivery and product satisfactory. My Husband and his best friend loved it!!
Thank you for your feedback! We are delighted to have gained a satisfied fanttik user.
The product came just as described and in a quick turn around time. Pleased with the process and the company.
Thank you for your feedback! Customer satisfaction is one of the driving forces behind our continuous improvement.
Great product, ridden everyday scooting around all over outside and in!
We're so happy that Fanttik products will become your frequently used and satisfying daily products.
I got this product because I thought it looked pretty cool But when I got it I realized I didn't have much use for it But it's too late to return it now since I did try to use it I just don't do the type of projects that this would be good for so I kind of feel like wasted my money Not that I don't like fantic I've got four other products that they sell But this one here I probably just uh Retail therapy
Thank you for your feedback. We will continue to create frequently used power tools that are both practical and stylish.
The service was great it didn't take long for me to receive my product and I was pleased when I received it because the product was good quality and is reliable
Thank you for your feedback. Every satisfied customer enhances our brand's perceived value.
I purchased the tire pump but lost the accessories. I reached out to Fanttik customer service to see if I could buy replacements. They went one better searched their warehouse and sent me the attachments at no charge by fedex. That is amazing customer service that went beyond my expectations. I highly recommend this company.
Thank you for choosing Fanttik, and we are happy that our solution met your expectations.
Took too long to get the product then the box was soaked
We apologize for the inconvenience and we will continue to optimize our logistics and delivery processes. If the product is damaged during shipping, please contact our customer service center. We will be responsible for every product sold.
Thank you for your feedback. Please feel free to contact our customer service department if you encounter any problems about Fanttik.
Great little product, shipped as advertised without additional cost.
Thank you for your feedback. We will continue to improve and innovate better products for those who trust Fanttik.
Thank you for your feedback. We will continue to launch great products to make Fanttik your best choice!
I’m not Brad Miller and your still sending me emails
Hello, please contact our customer service. We are aware that someone may use your email address to place an order. We will handle this issue for you as soon as possible.
Quality products, quick delivery
Thank you for your feedback and please feel free to contact us if you encounter any problems while using the product. Have a good day!
Ordering directly through Fanttik was a complete failure. I placed an order for a X11 Bike Pump on April 22 and received a tracking number. After not seeing any changes to the tracking other than “label created” I contacted Fanttik customer service and got a response on April 30 saying “we’re on it, can you wait a few days”. After a week with no delivery or update I contacted customer service again and asked them to cancel the order. I received a response on May 6, again asking that I wait, this time three days, and if it doesn’t show up contact customer service for a refund. I responded that they are waiting my time and please cancel the order like I requested already. Still waiting.
We sincerely apologize for the delayed delivery of your package. The order did indeed exceed our promised delivery time. After receiving your feedback, we promptly confirmed the package's whereabouts with the logistics company and confirmed that it was not lost and would still be successfully delivered. Therefore, we suggest you wait patiently for a while longer. Currently, the logistics tracking information is updating normally and shows delivery on the 10th. If it is still not delivered by the 10th, we will immediately process your refund. Please contact us after you successfully receive your package. We are willing to provide a corresponding compensation mechanism for delivery delays caused by logistics reasons. Finally, we hope our products will satisfy you.
Seems to work well a good product. Shipping was lolongrr than expected.n
Thank you for your feedback. Please feel free to contact us if you encounter any problems while using the product.
Have not had an opportunity to use it yet, but very impressed how well made it is, and the power of the air flow. Many planned uses.
Thank you for your feedback. Please feel free to contact us if you encounter any problems while using the product.
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