Fella Health

Hi Wade, Thank you! We're delighted you've had such a fantastic experience with us. We really appreciate you taking the time to share this. Fella Health Team

Hi Peter, Hearing that it's been a game changer for you is exactly what we hope for. We're really pleased the email support has been there when you needed it and that the medication flow works seamlessly for you. Thanks for sharing this, it means a lot to us. Fella Health Team

Hi there, Thank you! We're really pleased you've found our support staff so communicative and helpful. We appreciate you taking the time to share this. Fella Health Team

Hi Janet, Thank you! We're really pleased you've had such a positive experience with our service. We appreciate you taking the time to share this. Fella Health Team

Hi Michael, What an incredible thing to share with us. Feeling better at 50 than you did in your 20s is truly amazing, and we're so glad we could be part of that journey. Thank you for the kind words about our customer service team too! Fella Health Team

Hi Thomas, We're really pleased to hear the medication is working well for you and that our ordering process has been so seamless. Making refills straightforward is something we work hard on. Thanks for sharing this! Fella Health Team

We're really sorry to hear about the issues with finding your details when you've requested a refund, Adam. That's completely unacceptable and we understand how frustrating and untrustworthy that must feel. Someone from our escalations team will be reaching out personally to locate your account and sort this out. Thank you for bringing this to our attention. Fella Health Team

Hi Garrett, We're really glad to hear it's working great for you! We appreciate the feedback about pricing too. Thanks for taking the time to share this. Fella Health Team

Hi Kent, Congratulations on losing 75 pounds and reaching the maintenance stage. What an incredible achievement over the past year! We're really glad the program has worked so well for you and that you're now maintaining your progress. Fella Health Team

Hi there, We're really pleased to hear you've had such a smooth experience with us and that our pricing works well for you. Thanks for taking the time to share this! Fella Health Team

Hi Ciaran, We're really sorry it's reached this point. A misdelivery puts a clock on everything that follows, and the way this has played out since hasn't matched the urgency the situation needed. Courier investigations do have their own process and timeframe, but how you're looked after in the meantime is firmly on us. A second charge landing while an active dispute is still open is the part that worries us most. Someone from our escalations team will be reaching out to you personally to take this on and get it properly resolved.

Thanks SN! We're really pleased to hear you've found our customer service helpful and that our instructions have been clear throughout. It's great to know the quick timelines worked well for you too. Fella Health Team

Hi Ellis, Thanks for this! We're really pleased you're happy with the service and hope everything continues to go well for you. Fella Health Team

Hi Wayne, Congratulations on losing over 40 pounds! That's a fantastic achievement and we're really pleased to hear how simple and effective you've found the service. Thanks for sharing this with us. Fella Health Team

Hi Jack, Hearing that it's been worth the journey and that you've never been happier is exactly what we love to read. We're really glad our team's communication and reliable deliveries have supported you along the way. Thank you for recommending us to others. That means everything to us. The Fella Health Team

Hi Kevin, We're really glad to hear you've found the whole team so professional and helpful with your weight loss journey. Thanks for taking the time to share this with us. Fella Health Team

Hi Marc, We're really glad to hear that when you needed help, our team was able to respond well and sort things out for you. That's exactly what we aim for when issues come up. Thanks for letting us know how we did. Fella Health Team

Hi Mr Jones, We're really pleased you've had such a positive experience with us! That thumbs up says it all. Thanks for taking the time to share this. Fella Health Team

Congratulations on losing 40lbs in four months, that's fantastic progress! We're really pleased you've had such a great experience from the start and that our advice has been there when you needed it. Thanks for sharing this with us. Fella Health Team

Hi Marcus, We'll absolutely pass this on to Shannin. Hearing that her responsiveness and solution-focused approach has made such a difference is exactly what we hope for from our team. Thanks for sticking with us, and for taking the time to highlight her work. Fella Health Team