Fella Health

Hi Paul, We're really glad to hear you've had such a positive experience with us over the years. It's wonderful that the medication has been working well for you and that you've found our customer service team helpful whenever you've needed support. Thanks for being such a loyal customer, and for taking the time to share this. Fella Health Team

Hi Shawn, That's exactly what we love to hear! We're really pleased the treatment is working well for you. Thanks for sharing this with us. Fella Health Team

Hi Stephen, We're really glad to hear the process has been straightforward for you and that our support team made pausing your medication stress free when you needed to. Good communication during those moments is something we really focus on, so thank you for highlighting that. Fella Health Team

Hi DB, That's exactly what we aim for! We're really glad you've found everything so smooth and stress free. Thanks for taking the time to share this. Fella Health Team

Thanks Craig! We're really pleased to hear that our team was able to sort things out quickly when you needed us. That's exactly what we aim for when problems come up. We appreciate you taking the time to share this. Fella Health Team

Hi Roger, Thank you for this lovely feedback! We're really pleased to hear everything has been working smoothly for you from the very beginning. It's great to know our refill system and delivery timing have been reliable, and that you've felt supported by our clinical team when needed. Fella Health Team

Thank you for your review, Michael! We are glad you appreciate our responsiveness and communication.

Thank you for your feedback, Sue! We are so glad you find our service to be the most reliable for your slow but steady progress!

Thank you for your review, Paul! We are glad you found us to be cheaper than others, with quick support and a useful app. We truly appreciate your recommendation!

Thank you for your feedback, Marlene! We are happy you are enjoying the personal support, smooth flow, and seamless delivery.

Thank you for your review! We are glad you think our product is great, always on time, and helps keep track of your progress.

Thank you for your feedback, Derrick! We are glad you enjoy our great product and very responsive customer service.

Thank you for the 5-star review! We are so glad you found our service quick and the delivery of your Mounjaro fast and straightforward.

Thank you for your review, Shaun! We are glad you experienced prompt service and delivery.

Hi Spencer, Thank you, we really appreciate you taking the time to share this and we’re really sorry to hear about your experience and the frustration this has caused. We understand how disappointing this must be, especially after the steps you’ve already taken to provide the required information. This isn’t the level of service we aim to provide, and it’s clear we’ve let you down here. Stanley, our Customer Success Lead, will be reaching out to you personally to look into this in detail and make sure this is properly addressed for you as a priority.

Hi Andrew, Thank you, we really appreciate you taking the time to share this and we’re really sorry to hear about your experience. We understand how frustrating it is to have to chase for updates, and this isn’t the level of communication we aim to provide. It’s clear we’ve let you down here. Stanley, our Customer Success Lead, will be reaching out to you personally to look into this in detail and make sure this is properly addressed for you.

Thank you for your incredible feedback, Robert! We are so proud of your 40lb weight loss and are cheering you on for those last few pounds! Comparing our customer support to Chick-fil-A is a massive compliment, and we truly appreciate it. We also hear your feedback about wanting a dedicated app and will definitely pass that suggestion along to our development team!

Thank you for your review, David! We are glad everything has been on time for you.

Thank you for your feedback, Scott! We are glad you found the set-up process easy and that your product always arrives exactly as promised.

Thank you for your fantastic review! We are so happy to hear the semaglutide worked great, helping you lose 2 lbs a week to reach your goal. We are thrilled you are happy with your results and look forward to helping you keep the weight off for summer!