Firstbase.io

Hi Rohan, Thank you so much for your kind review. We’re really glad our team could support you on your timeline and provide the flexibility you needed before moving forward with your company formation. We always try to do our best to make the process as smooth and stress-free for founders. We’re happy we could help when the timing was right for you. We appreciate your support and wish you continued success with your business. Please reach out if you ever need assistance. We're happy to help. Best Regards, The Firstbase Team

Hi Juan, Thank you so much for taking the time to share your experience with Firstbase. We truly appreciate your thoughtful feedback and recommendation. It's great to hear that the LLC formation process felt smooth and straightforward for you, especially as a non-U.S. resident. Making the process accessible, organized, and less overwhelming for founders around the world is exactly what we strive for, so it’s wonderful to know that our platform, onboarding experience, and support team were able to help along the way. Your kind words about our responsiveness and guidance regarding notarization, document verification, and compliance steps mean a great deal to our team. We’re grateful to be part of your business journey and look forward to continuing to support you as your company grows. All the best, The Firstbase Team

Hi Pedro, Thank you so much for your review. It's great to hear that you found the process smooth, well-guided, and professional from start to finish. Our goal is always to make company formation as seamless as possible so founders can stay focused on growing their business instead of dealing with unnecessary bureaucracy. We’re also glad you found value in the integrations and partner discounts available through the platform. Thanks again for your recommendation, it means a lot to the team. All the best with your journey ahead. The Firstbase Team

Hi Daniel, Thank you for your thoughtful feedback and for sharing your experience with Firstbase. We truly appreciate your honesty regarding the delays you encountered and sincerely apologize for the frustration caused by the system issues during your formation process. That said, we’re incredibly grateful for your kind words about our Support team. We’re happy to hear they were able to help turn the experience around and provide the assistance you needed along the way. Delivering a reliable, full-service solution that saves founders time and complexity is exactly what we aim for, so it’s wonderful to know you still found value in the overall experience. Thank you again for your recommendation and trust in us. We look forward to supporting your future company formations. Best regards, The Firstbase Team

Hi Lloyd, Thank you for taking the time to share your review. We’re really pleased to hear that you found the platform intuitive and that the step-by-step dashboard updates helped make the process clear and manageable. It’s especially great to know that our chat support team made a strong impression. We work hard to provide timely, accurate, and helpful guidance, so your feedback is very meaningful to the team. Thanks for your confidence in our services and your recommendation. If there’s ever anything more we can assist you with, please don’t hesitate to reach out. Best Regards, The Firstbase Team

Hi April, Thank you so much for your review. We’re really glad to hear that setting up your non-resident US business was smooth and that our team could support you along the way. It’s great to know the live assistance made a difference in resolving your issue quickly. We truly appreciate your support and are always here if you need anything further as you continue building your business. All the best, The Firstbase Team

Hi David, Thank you so much for your review. We’re delighted to hear that setting up your US corporation with Firstbase felt smooth and straightforward. Making the process simple and accessible, no matter where you are, is exactly what we aim for. It’s especially great to know that our support team made such a positive impact. Providing timely, professional, and genuinely helpful guidance is a top priority for us, so your feedback means a lot. We truly appreciate your recommendation and are excited to continue supporting you as your business grows. All the best, The Firstbase Team

Hi James, Thank you so much for your thoughtful review. We’re happy to hear that setting up your Wyoming LLC was a smooth and straightforward experience, and that the platform made the process easier than expected. We’ll be sure to pass along your kind words to Barbara. She’ll be delighted to know her support made such a positive impact. Providing responsive and helpful service is something we truly value, so it’s great to see that reflected in your experience. We really appreciate your recommendation and are glad to be part of your journey in building your US company. If there’s ever anything else we can help with, don’t hesitate to reach out. Best regards, The Firstbase Team

Hi Danny, Thank you so much for your thoughtful and detailed review. We’re truly grateful for the time you took to share your experience. It’s incredibly rewarding to hear that our platform has helped simplify the complexities of launching and managing your business, and that you’ve found value in the efficiency, transparency, and support provided by our team. Our goal has always been to remove administrative barriers so founders can stay focused on building and scaling with confidence, so it’s great to know that this has resonated with you. We also appreciate your kind words about our onboarding process and ongoing support. Thanks again for your recommendation and all the best. The Firstbase Team

Hi Christian, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and for the frustration caused. We understand that your experience didn’t reflect the level of service you expect from us. Your case has been escalated, and our agent Nicolas is now personally handling everything to ensure it’s reviewed thoroughly and resolved as quickly as possible. We’re also taking a closer look internally to understand what went wrong and prevent similar issues in the future. We truly appreciate your patience and the opportunity to make this right. Please rest assured that we’re committed to supporting you every step of the way until this is fully resolved. Best Regards, The Firstbase Team

Hi Tong Yin, Thank you so much for your very kind review. It's amazing to hear that your experience with Firstbase has been the best service you've ever received. It’s great to know that everything from setting up your account to receiving your business license and EIN was smooth and faster than expected. We work hard to make the process as efficient and seamless as possible, and we value your feedback. If you ever need anything along the way, we’re always here to help. All the best, The Firstbase Team

Hi Belto, Thank you so much for your kind words and recommendation. We're thrilled to hear that your experience with our team, from incorporation to ongoing support, met your expectations. Providing clear communication and reliable support is something we truly prioritize, so it means a lot to know that it made a difference for you. We appreciate you choosing Firstbase and wish you continued success with your business. Best Regards, The Firstbase Team

Hi Henry, Thank you for sharing your experience. We’re glad to hear that setting up your company in Delaware was a smooth process and that your certification arrived even faster than expected. That’s always great to hear. We appreciate your feedback on the notarization process as well. We understand that certain steps can feel a bit unfamiliar for international founders, and we’re always working to make the experience as clear and seamless as possible for customers around the world. If there’s ever anything we can do to further support you, please don’t hesitate to reach out. Wishing you all the best with your new company. Best Regards, The Firstbase Team

Hi there, Thank you so much for sharing your experience. We’re especially glad to hear that, as a non-U.S. resident, you found the process of setting up your company clear and manageable. Expanding into the U.S. can come with its complexities, so it means a lot to know our platform and team were able to support you through your questions and more intricate steps along the way. Our team works hard to provide thorough, high-quality support, so your feedback truly means a lot to us. We’re grateful you chose Firstbase to be part of your journey, and we’re excited to continue supporting your business as it grows. Wishing you continued success as well. The Firstbase Team

Hi Lucas, Thank you so much for your kind review. It's great to hear that you've had such a positive experience with our support team. Providing quick, efficient, and helpful assistance is our top priority, so it’s nice to know it made a difference for you. We truly appreciate your recommendation and are grateful you chose Firstbase. If there’s ever anything else we can help with, please don’t hesitate to reach out. All the best, The Firstbase Team

Hi Siva, Thank you for your review. To have our Support Team's service described as, "exceptional" truly means alot to the team. The team works hard to ensure our customers receive timely and helpful assistance, so it’s wonderful to know your experience reflected that. Thank you again for taking the time to share your feedback. All the Best, The Firstbase Team

Hi Jeremy, Thank you for taking the time to share such a thoughtful and detailed review. We truly appreciate you highlighting the value you’ve found in our services and the support provided by our team. It’s especially great to hear that our customer service, transparency, and willingness to listen to your concerns have made a positive impression. Building strong relationships and making the process of starting and managing a company smoother for founders is exactly what we strive for. We’re also glad that our platform and range of services have helped you focus your time and energy on growing your business. Supporting entrepreneurs so they can dedicate their efforts to what matters most is at the heart of what we do. Thank you again for your kind words and for trusting Firstbase to be part of your journey. The Firstbase Team

Hi Juan, Thank you so much for your kind review. We're thrilled to hear that you found the platform simple and intuitive to use, and that opening your LLC was quick and straightforward. It’s also great to know that our support team made a positive impression. Providing responsive and helpful support is very important to us. This feedback will mean a lot to the team. We appreciate you choosing Firstbase and wish you all the best with your new venture. Best regards, Firstbase Team

Hi Nicholas, Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. We completely understand how concerning it must be to feel that critical accounting and tax matters are not progressing, especially with important deadlines approaching. This is certainly not the level of service we aim to provide to our customers. After reviewing your case, we can confirm that both Saad Ali and the assigned bookkeeper are now in contact with you and actively working to address the situation. We sincerely apologize for the frustration this has caused. Please rest assured that our team will continue working closely with you to ensure your books are completed and that everything is properly finalized. We truly appreciate you bringing this to our attention and giving us the opportunity to make things right. Best regards, Firstbase Team

Hi Cole, Thank you so much for taking the time to share such detailed feedback. We’re so happy to hear that the setup process was smooth and straightforward, and that everything worked as expected along the way. It’s especially great to know that when you did reach out, our support team was helpful, friendly, and made sure you felt fully confident before wrapping up the conversation. That shows a level of care from our team that we always want to provide to our customers. We truly appreciate your trust in us and are always here if you need anything in the future. Best regards, The Firstbase Team