Firstbase.io

Hi Grace, Thank you so much for taking the time to share such a thoughtful review and for highlighting both what worked well and where you see room for improvement. We're glad to know that your incorporation process went smoothly and that receiving your EIN was such an exciting milestone. It's also great to hear that the Mailroom service has made managing your business easier by taking one more task off your plate. We want to further thank you for your suggestions. Feedback like this helps us continue improving our platform. We understand how valuable it would be to have a US phone number solution available as part of the overall experience, and we’ve shared the feedback with our team. While we don't currently offer this service directly, we do partner with several providers that many founders have found helpful. We do have trusted partner options available through our Rewards page, including Quo (formerly OpenPhone), CallHippo, and KrispCall. Please feel free to check these out, as well as our other reward options that could be beneficial to your business. Thank you again for your honest feedback and for being part of the Firstbase community. We truly appreciate your support and wish you continued success with your business. All the best, The Firstbase Team

Hi Gleb, Thank you for taking the time to share your experience. We're happy to hear that the incorporation process felt seamless and that the guidance throughout the EIN application was clear and easy to follow. We know obtaining an EIN as a non-US founder can sometimes feel like one of the more challenging steps, so it's great to hear the explanations were helpful. We'll also make sure Anna sees your kind words. She'll be delighted to know her support and recommendations were highly appreciated. Thank you again for choosing Firstbase. All the best and continued success as your company grows. The Firstbase Team

Hi Paco, Thank you for taking the time to share such a detailed review. We're happy to hear that your incorporation experience was simple, fast, and easy to navigate. It's especially rewarding to know that our platform, step-by-step guidance, notifications, and support team helped make the process feel straightforward as an international founder. We also appreciate your thoughtful suggestion about providing more country-specific guidance. Feedback like yours helps us better understand where we can continue improving the experience for founders across the globe, and we'll be sure to pass it along to our team. Thank you again for your recommendation and for trusting Firstbase with your business journey. We look forward to supporting you as your company continues to grow. Best Regards, The Firstbase Team

Hi Mike, Thank you for taking the time to share such thoughtful and balanced feedback. We're pleased to hear that your incorporation experience with Firstbase was smooth and that you found the platform easy to use. We also sincerely appreciate your comments about pricing transparency and how our compliance services are presented. Feedback like yours is incredibly valuable, as it helps us better understand our customers' experiences and identify opportunities to improve. Our goal is to provide founders with services that support their business needs while making it as clear as possible what options are available throughout the process. We understand that every business is different, and your perspective on flexibility and transparency has been shared with our team as we continue to refine the experience we offer. Thank you again for choosing Firstbase and for sharing your experience. We truly appreciate your feedback and wish you every success as your business grows. Best Regards, The Firstbase Team

Hi Fareed, Thank you so much for taking the time to share your experience. We're delighted to hear that our Customer Success team was able to assist you with your EIN issue, even late on a Sunday night. We know how important timely support can be, especially when you're working through critical business tasks, so it's wonderful to know our team was there when you needed us. We appreciate your kind words and your trust in Firstbase. We're always here to support you, and we wish you every success as you continue building your business. All the best, The Firstbase Team

Hi Viralkumar, Thank you so much for your review. We're happy to hear that your experience was easy & straightforward and that our team was able to respond quickly whenever you needed us. We aim to make the process as smooth as possible so founders can focus on building their businesses with confidence. Thanks again for your recommendation and for choosing Firstbase. We truly appreciate your support. Best Regards, The Firstbase Team

Hi there, Thank you so much for your kind review. We're thrilled to hear that you found our service fast, efficient, and of great value. It's rewarding to know that our Customer Support team made such a positive impression and earned your recommendation to fellow entrepreneurs and founders. Thank you for placing your trust in Firstbase. We truly appreciate your support and look forward to continuing to help you as your business grows. Wishing you every success on your entrepreneurial journey. The Firstbase Team

Hi Eduardo, Thank you so much for your detailed review and for sharing your experience with Firstbase. We're delighted to hear that we've helped make starting and managing your U.S. company from abroad a smoother experience. It's rewarding to hear that our guidance, support, and centralized platform have helped simplify what can often feel like a complex process for founders building a U.S. business from abroad. We also appreciate your honest feedback regarding the changes to our services over time. As we continue to expand and improve our platform, we work hard to ensure we're delivering meaningful value through the support, tools, and features we provide. Thank you again for your trust and for choosing Firstbase. We truly appreciate your support. Best Regards, The Firstbase Team

Hi Connor, Thank you so much for your kind review. We're really happy to hear that your experience with Firstbase has been such a positive one. Making the LLC formation process as seamless and straightforward as possible is exactly what we continuously aim for, so it's great to know our step-by-step guidance made things easy for you. We're also delighted that you're already finding value in our partner perks! We know how important it is for startups to have access to resources like AWS, Stripe, and other exclusive offers as they grow, and we're glad they're helping support your journey. Thanks again and all the best. The Firstbase Team

Hi Marco, Thank you for your kind review and recommendation. We're pleased to hear that our team was able to step in quickly and help resolve those pending tasks for you. Providing responsive support and making the process of starting and running a US company as seamless as possible is exactly what we strive for. We appreciate your trust in Firstbase and are grateful for your feedback. Wishing you continued success with your business. Best Regards, The Firstbase Team

Hi Erzen, Thank you for taking the time to share your experience. We're pleased to hear that you found the setup process straightforward and efficient, and that our support team was able to provide prompt and satisfactory assistance along the way. We appreciate your feedback and are grateful to have been part of your business journey. Best regards, The Firstbase Team

Hi Kate, Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the chance to look into this further. We are unable to find your contact information. Can you please reach out to us at [email protected] with your details so we can better understand what happened and work toward a resolution. Looking forward to hearing from you. The Firstbase Team

Hi Jackson, Thank you for taking the time to share your experience with Firstbase! We're glad to hear you've enjoyed our platform's clean interface, responsive customer support, and fast service whenever you've needed assistance. Making the process as smooth and efficient as possible is something our team works hard to deliver. We also appreciate your constructive feedback regarding the accounting overview and some of the automations. These insights help us improve the experience and better meet different business needs and preferences as we continue to develop our platform. Thank you again for choosing Firstbase, and we wish you continued success with your business. Best Regards, The Firstbase Team

Hi Michelle, Thank you for your review and recommendation. We're happy to hear that you found our service straightforward, efficient, and easy to use. Making the company formation process as simple and fast as possible is exactly what we strive for, so it's great to know that was your experience. We appreciate you choosing Firstbase and wish you continued success on your entrepreneurial journey. Please reach out to us if you need any support. Best Regards, The Firstbase Team

Hi Ahmadjon, Thank you for taking the time to share your feedback. We're truly sorry to hear about the frustration you've experienced and understand how important it is to receive your EIN as quickly as possible when launching your business. To help clarify the situation, our Operations team member, Allison, has reached out to you directly with additional information about your account and the steps to obtain your company's EIN. Please know that our team is committed to supporting you throughout the process, and we'll be here to assist you every step of the way. If you have any questions or need further guidance, don't hesitate to reply to let us know. We're always happy to help. Thank you for your patience, and we look forward to helping you get everything completed successfully. Best regards, The Firstbase Team

Hi Nikhil, Thank you for taking the time to share your experience. We're sincerely sorry for the frustration and disappointment this situation has caused. We understand how important it is to have your company records updated in a timely manner, and we appreciate your patience while this matter is being worked through. To address your concerns directly, Allison from our Operations team has reached out to you with additional information regarding your case and the current status of the request. We remain committed to supporting you throughout this process and will continue to provide updates as they become available. Thank you again for your feedback. Please know that our team is here to assist you every step of the way, and we're dedicated to helping bring this matter to a resolution. Best Regards, The Firstbase Team

Hi Jacques, Thank you so much for your kind review. We’re happy to hear that you’ve found the service easy to use and that our support team has been helpful throughout your company formation journey. It’s great to know everything has been running smoothly for you so far, and we truly appreciate you choosing Firstbase to help you get started. If you ever need assistance along the way, our team is always here to help. Thanks again, and all the best. The Firstbase Team

Hi Ronald, Thank you for sharing your experience. We’re so glad to hear that the process has been smooth for you from incorporation through obtaining your EIN and setting up your mailbox. It’s also great to know the platform has been working well as you move through each step of building your business. Exciting times ahead with your US bank account setup, and we’re happy to hear you’re considering our accounting package as well. We appreciate your trust in Firstbase. Let us know if you need any advice or assistance as you consider our products and services. We're always happy to help. Best regards, The Firstbase Team

Hi Will, Thank you so much for your review. We’re thrilled to hear that your experience with Firstbase has been fantastic and that the LLC setup process felt quick and seamless for you. It’s great to know that having your mailbox, registered agent services, and company documents all in one place has made managing your business more convenient. We designed the dashboard to serve as a simple, reliable central hub for founders, so your feedback means a lot to our team. We truly appreciate your support and recommendation, and we’re excited to continue supporting your business journey. Best regards, The Firstbase Team