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Fitinpart.sg

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关于 Fitinpart.sg

数据更新
网站
fitinpart.sg
分类
车辆与交通
所在地
新加坡
状态
待认证
近 12 个月
173 条评价
差评回复率
85%(133/156 条)
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商家自述

Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles

Fitinpart.sg靠谱吗?

Fitinpart.sg(fitinpart.sg)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 652 条用户评价,属于车辆与交通分类,口碑一般。61% 的评价为 4 星及以上,17% 为 1 星;商家回复了 85% 的差评;评价主要围绕产品、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Not reliable and not ethical

For the first time and perhaps the last time it will be, i placed my order with Fitinpart.sg. I think it is not ethical the way they handle their sales order. I purchased and ordered from them on 28 Feb 2025 and it shows on their website, the ETA is on 10 March 2025. i called on 12 March to check the status, they mentioned no ETA. Today on 13 March, i again called up to enquire. They told me that they do not have any ETA and shipment is delayed. When i ask them when will be i receiving the parts, they told me they do not know and don't have the answer. I have waited almost 2 weeks and they told me that i can cancel the order. I really regretted for placing the order to them. Totally wasting my time waiting and this is what i get. Buy from them at your own risk.

Fitinpart.sg 回复2025-03-17

Dear Loh, Thank you for taking the time out to share your experience with us. We truly apologise as all pre order items in our webstore are based on vendor's availability. We also highly advise to take note of the star ratings for each vendors. Nevertheless, we are looking to source more reliable vendor so as not to disappoint our customers. We look forward to redeem ourselves again on better days! Cheers!

SERIOUSNESS AND PROFESSIONALISM ZERO

I PURCHASED AND PAID FOR A REPLACEMENT PART, AND ASKING FOR INFORMATION ON THE DELIVERY TIME I COMMUNICATED THAT I NEEDED TO HAVE THE REPLACEMENT PART (GIVEN IMMEDIATE AVAILABILITY) BY DECEMBER 22. FITINPART TELLS ME THAT THEY DON'T KNOW IF THEY CAN SEND THE REPLACEMENT PART BY THAT DATE. TO THIS RESPONSE I ASK FOR THE ORDER TO BE CANCELLED AND THE MONEY REFUNDED. FITINPART TELLS ME THAT THEY WILL REFUND THE MONEY IN 10 WORKING DAYS. I WOULD LIKE TO POINT OUT THAT 10 WORKING DAYS HAVE PASSED AND THAT I HAVE NOT RECEIVED THE MONEY AND THEY REPLY TO ME THAT, SINCE I HAVE AN OPEN DISPUTE WITH PAYPAL, THEY CANNOT REFUND ME THE MONEY. I DO NOT HAVE ANY OPEN DISPUTE WITH PAYPAL AND I WANT THE MONEY RETURNED TO THE ACCOUNT FROM WHICH I PAID. THEY DO NOT REPLY TO ME ANYMORE ON THE MATTER BUT ONLY ASK ME IF I AM SATISFIED WITH THE CUSTOMER SERVICE. FITINPART ARE JUST UNPROFESSIONAL. BEWARE OF THIS COMPANY. IF YOU CANCEL THE ORDER THEY DO NOT REFUND YOUR MONEY AND MAKE UP STUPID EXCUSES. NOT SERIOUS.

Fitinpart.sg 回复2025-01-23

Dear Giuseppe, That is very unfortunate as we always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.Feel free to contact our hotline if you require further assistance.

packing the product was too bad

Fitinpart.sg 回复2025-01-23

Dear Takkapon, That is very unfortunate as we always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.Feel free to contact our hotline if you require further assistance.

The tracking was not updated

The tracking was not updated. I had to ask for update on my order. However, as soon as I send message asking for update I received a prompt reply

Fitinpart.sg 回复2025-01-23

Dear Carver, Thank you for taking time to leave a review for us. We are delighted to hear we are given the opportunity to serve you on your order. We look forward to redeem ourselves and get a 5 star for your next order.

terrible shipping services

terrible shipping services, wrap without any protection. The filter and the package got bent.

Fitinpart.sg 回复2025-01-23

Dear Johnny, That is very unfortunate as we always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.Feel free to contact our hotline if you require further assistance.

There is a fuel leaking at the top

There is a fuel leaking at the top of the filter. I re-assemble to check and ensure that the leak is not from the pipings and valves. It is confirmed that the valves and pipings are good. After cleaning the fuel leak and drive the car again, then the leaks on the top starts to re-appear. Can this be replaced with another part?

Fitinpart.sg 回复2025-01-23

Dear M.A, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance

Wrong spec in database

I ordered disc rotors using the car selector. Rotor that arrived is not of the same size. You need to update your database.

Fitinpart.sg 回复2025-01-23

Dear Nelwin, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance

Incorrect part compatiability but on time delivery

Delivered as advised. However, the part ordered is not compatiable to the vehicle model as advised.

Fitinpart.sg 回复2025-01-23

Dear Brian, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance

I realised immediately afterwards I…

I realised immediately afterwards I needed to add more things to my order. There was no way to add more items to the order, nor any way to cancel an order (so I could recreate it). So I placed a second order and got charged a second (reasonably large) shipping fee. Both orders arrived in one box. 2x shipping fee on the slip, all items on one page.

Fitinpart.sg 回复2025-01-23

Dear Daniel, Thank you for bringing this to our attention. We are sorry to hear you had such a frustrating experience. Your feedback will help us get better and we will strive to improve our service quality standards to all our customers. Feel free to contact our hotline during our operating hours if you require further assistance

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