You need to address the cost of your…
You need to address the cost of your parts if you are going to charge for shipping. And the agents who pops up online are not very helpful.
关于 Fitinpart.sg
数据更新- 网站
- fitinpart.sg
- 分类
- 车辆与交通
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 173 条评价
- 差评回复率
- 85%（133/156 条）
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商家自述
Automotive parts : Brake & Clutch parts,Filters,Belts,Wipers,Chassis, Suspension We cover models including Japanese,European, American,Chinese,Korean vehicles
Fitinpart.sg靠谱吗？
Fitinpart.sg（fitinpart.sg）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 652 条用户评价，属于车辆与交通分类，口碑一般。61% 的评价为 4 星及以上，17% 为 1 星；商家回复了 85% 的差评；评价主要围绕产品、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently share that international shipping is exceptionally fast, and ordered items arrive securely packed and exactly as described in the online catalog. Many enthusiastic buyers also appreciate the reasonable pricing and genuine parts that make maintaining their personal vehicles much easier and considerably more affordable. However, some people mentioned unexpected extra import taxes and customs fees charged upon delivery that significantly added to the final overall cost. Others also noted that tracking active orders or sorting out incorrect items could occasionally become difficult, confusing, and tedious during the process.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Ship without prior checking on the…
Ship without prior checking on the goods. The filter itself already defect even before shipment. It is intact in packing but the product cannot be used.
Fitinpart.sg 回复2018-08-29
Hi Daniel, We do actually have a 3-level QC for the filters you ordered but if you received a defective item please do get in touch with us, rest assured we will rectify your order.
The Online portal is easy to use except…
The Online portal is easy to use except the delivery date & PO stated on my order is not shown on the invoice & delivery is not on the date stated.
Steering boot I ordered was wrong .
Steering boot I ordered was wrong . In the catalog states for my car model
Fitinpart.sg 回复2018-07-20
Hi Yusri, Thank you for using fitinparts. Do get in touch with us if an item did not fit, we will rectify your order.
On line chat service personnel does not know her stuff
Item was shipped very quickly. It arrived on the date as promised. However, the on line chat communication with the service personnel was tedious. The photo display of the item I wanted on the website was not clear and I couldn't make out whether all the components were included in the kit. The service personnel wasn't sure either but promised to get the information I requested for and email it to me, but she didn't do it on the 1st occasion. Instead, she created a 'ticket' and emailed it w/o the answer to my question and w/o explaining what the 'ticket' was for. I arranged to chat with her again to enquire whether a certain crucial component's included in the kit. She replied saying that she'd 'ask for me'. After a while, she replied via chat to confirm that the component was included in the kit. I then made the order and payment but when the kit finally arrived I discovered - much to my disappointment - that the component of concern was not included as part of the kit.
Fitinpart.sg 回复2018-07-06
Hi Thomas, Your item Azumi FST23019 should indeed have a strainer, If you received an incomplete set please do get in touch with us we will rectify your order.
Absolute zero stars
Absolute zero stars! I ordered an air filter and got the wrong order 2 boxes of chassis and suspension rubber parts. Weighs 3lbs and cost a lot in courier fees for the wrong items. When I opened a chat box to speak to a helper and wrote that I received the wrong order suddenly went to no operators available. Absolutely not trustworthy.
Fitinpart.sg 回复2018-06-14
Dear Sir/Mdm, We apologise for any inconvenience caused, If you have received an incorrect item please do get in touch with us, we will definitely rectify your order. If we get disconnected during midchat rest assured it is not intentional, we'll try to open a ticket with you by the provided email address, else you can call us +65 67497481 or message us here https://www.fitinpart.sg/index.php?route=information/contact Regards Fitinparts Support team
Ya was happy with shipping and parts…
Ya was happy with shipping and parts but disappointed I had to pay €20 extra to customs ,never had to before
Wrongly sent cabin filter.
Wrongly sent cabin filter. I bought Activated carbon cabin filter (more expensive) but send out normal cabin filter(cheaper filter).
Fitinpart.sg 回复2018-04-26
Dear Sir/Mdm, We apologise for the inconvenience caused, If you have received an incorrect item please do get in touch with us, we will rectify your order.
Efficient Service
Great customer service. Ontime delivery love doing business with them..
Fitinpart.sg 回复2018-04-07
Thank you for taking the time to leave a review! We really appreciate it. The 1 star rating is probably a miss-click, as it contradicts the comment.
Custom duty and commercial tax are so…
Custom duty and commercial tax are so high.
I purchased $141 Australian Dollars - - Human Intervention ???.
I purchased $141 Australian Dollars worth of Motor Parts naturally a Good Price - "Plus Motor Cycle Front Wheel Brake Pads". - Also Good Value, - No Issues with the Products - Brilliant. However there is an Issue with "Poor Communications" with the "Sales Department" as to an Inquiry regards the "Brake Pads" as to the Quantity in the Packaging. Prior to the Order I forwarded an Email Inquiry regards whether the Advertised Price of the Brake Pads was for "One" - or - a "Pair"?? in the Packet for the Price? - - "The Answer to this Inquiry was Ignored" ///. "A Simple Question" to a Product being Advertised - - "Though received No Answer"?? - - - Though I did receive a "Computerized Acknowledgement" of the Initial Inquiry? - - Thank God for the Computer. The Advertising Web Page Reads as if the - "M/C Brake Pads" - were being Sold as a Singular Each? - "Not a Pair" - I required Three Sets? - So I Purchased - Six ? to equal 3 Pairs, to be sure of the Quantity. On arrival of the Order I Discovered with a "Purchase of - Six"? - as Ordered - "I had Six Pairs"?. Not really a Major Issue as I will eventually Use The Pads - - Though in High-in-Sight - - It would be Great If We had a "Little Human Intervention", - What We call the "Human Intelligent Touch" which does "Require a Little Effort to Look" at the Package and "Give an Email Reply" - - I wonder Who is Responsible ??. Regards - Mike Maher - - Wenaway Pty. Ltd.
Fitinpart.sg 回复2018-01-25
Dear Mike, Thank you for your feedback, sorry for the mishap in the order, I think there is spam filter interfering with communication here. If you could check any email from @tickets.livechatinc.com We did actually process the tickets (enquiries) you had KKYZ9 and JPBB0. But still, apologies for the mishap, you may contact us if you have any queries. If you have difficulty reaching us you may: Call us at +65 67497481 EXT: 1 9am to 6pm Mon to Fri and 9am to 1pm on Sat Timezone GMT+8 or chat online with us on our website. 7am to 3am Mon to Fri Timezone GMT+8
concerns
I am a parts retailer and though you have some parts many parts are showing out of stock for long periods. Time to process a small order can be quiet lengthy. Biggest concern is price. Though shipping is built into the price, the cost for your parts are still extremely high.
Fitinpart.sg 回复2018-01-17
Dear Gameel, Thank you for your response. We are always working for providing best coverage and prices for every region. I would be interested to look into you paticular region and inventory requirements. Could you contact me via [email protected] and ask for Phil
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