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Flutterwave

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102 条评价

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关于 Flutterwave

数据更新
网站
flutterwave.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
100%(11/11 条)
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商家自述

借助我们面向大型和小型企业的全新集成平台,了解我们的在线支付技术解决方案并在全球范围内发展您的业务。

Flutterwave靠谱吗?

Flutterwave(flutterwave.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于电子与科技分类,口碑良好。88% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-12。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常提到客户支持团队非常专业、有礼貌,并且能够快速响应任何日常业务请求或问题。人们还欣赏流畅的交易流程,发现整体服务非常可靠且方便管理国际支付。 一些审阅者对延迟的交易结算并不满意,当出现意外的技术问题时,他们会遇到缓慢的支持票解决方案。其他一些人也认为,在试图解决跨境支付延迟和账户访问问题时,沟通完全中断。评论者指出,这些服务障碍有时使资金管理变得令人沮丧。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

客户服务是一流的

客户服务是一流的,不断发送消息和电话,以确保客户满意度和问题同时得到解决。我想这是我至少可以描述他们的服务

Flutterwave 回复2025-12-17

Hello Abdur-rahman, Thank you so much for the kind words! We believe that clear and consistent communication is the key to a great experience, so we’re thrilled to hear that our team’s efforts made a difference for you. We truly appreciate your business and look forward to working with you again. Thank you.

跨境解决速度非常慢......

跨境支付延迟的解决非常缓慢 该系统通常速度很快,但跨境交易的成功率为 60% 至 70%。 一旦你的交易等待时间超过两分钟,就算了,它可能会在上一周达到最终状态,然后他们的客户支持将继续承诺 48 小时解决窗口。 根本不适合 B2C

Flutterwave 回复2025-12-17

Hello Daniel, Thank you for this honest feedback. We sincerely apologize for the frustration caused by the pending transactions and the delay in resolution; we know that a week-long wait is not acceptable for B2C needs. We are currently working hard to improve our cross-border success rates and shorten our support turnaround times. Thank you for your continued trust in us. We hope to serve you better in the future.

我喜欢他们的客户支持团队,他们……

我喜欢他们的客户支持团队,他们的响应迅速而及时。照顾我的玛丽一直跟进,直到一切都解决。继续保持 flutterwave 继续让企业的生活变得更轻松。即使现在我也可以无缝地收到我的付款。

Flutterwave 回复2025-12-11

Hello Cynthia, Thank you for the wonderful feedback! We're thrilled to hear Mary provided swift, seamless support. Making payments easier for your business is our top priority! We value your continued business. Thank you.

及时响应和专业精神是一流的

flutterwave 客户支持的及时响应、专业精神和友善反应是一流的。老实说,我从来没有在任何地方享受过客户支持,甚至在实体银行也没有,就像我享受 flutterwave 的支持一样,他们响应速度很快,如果有任何延迟,他们会道歉并解决问题。我喜欢他们的一件事是他们总是会做出回应。这不是我第一次遇到客户支持,我很高兴给他们 10/5,我对他们的服务印象深刻并感激不已

Flutterwave 回复2025-12-06

Hello Jacob, We are thrilled you rate our prompt, professional, and responsive support so highly! Thank you.

很棒的经历,但我会喜欢它们……

很棒的经历,但我希望他们能够解决问题,因为这需要很多天的时间

Flutterwave 回复2025-12-08

Hello Perfection, Thank you for the wonderful feedback! We appreciate you raising the point regarding our settlement schedule. We have noted this feedback for future consideration regarding potential service enhancements. For clarity on our current policy: Naira payments settle on a T+1 business day schedule, and international payments settle on a T+5 business day schedule. If you have any issues regarding your settlement, please send an email directly to us at [email protected], and we will be glad to assist you. We value your continued business. Thank you.

如果我将支持团队总结为几个......

如果我要用几句话来概括支持团队,那就是:专注、礼貌、理解。他们确保持续的沟通和反馈以解决问题。沟通和礼貌程度让我知道他们正在解决问题并控制它。这让我信任他们,并确保他们能够控制并有能力解决问题。我曾使用过尼日利亚的公司,但这是最好的支持团队。

Flutterwave 回复2025-12-02

Hello Diamond Connect We are immensely proud that our dedicated, polite, and communicative support team earned your trust and proved to be the best you've experienced. Thank you.

Flutterwave 拥有一些最好的……

Flutterwave 拥有一些最优秀的支持人员。他们昼夜不停地工作,带我解决了这些问题。我确信他们非常有动力。 伟大的公司,伟大的产品,伟大的客户服务! 肯定会推荐。

Flutterwave 回复2025-11-28

Hello Sunday, We are glad you value our motivated support staff and recommend Flutterwave! Thank you.

Flutter Waves 团队非常优秀,而且……

Flutter Waves 团队非常出色,并且能够迅速纠正我在传输方面遇到的困难。

Flutterwave 回复2025-11-25

Hello Israel, Thank you for your fantastic feedback! We are delighted to hear that the Flutterwave team was excellent and swift in rectifying the difficulties you had with your transfer. Providing quick and effective support is what we strive for! We appreciate you choosing Flutterwave! ~A.A

定期通报

我会定期(每天)通过电子邮件收到退款通知。 Folakemi B 对解决这个问题非常有帮助。我只想说一声非常感谢。

Flutterwave 回复2025-11-25

Hello Gerard, We are delighted to hear that Folakemi B was so helpful in resolving your refund quickly and that our communication met your expectations. Providing excellent support is our top priority, and your feedback truly motivates us. Thank you for choosing Flutterwave! ~A.A

对 Flutterwave 服务的赞赏

Flutterwave的服务确实是一流的。他们对客户挑战的响应速度令人惊叹,每次互动都会让您感到受到支持和重视。平台导航是无缝的,让支付、交易和账户管理变得轻松。我对此印象深刻,并向任何寻求可靠、高效支付解决方案的企业强烈推荐 Flutterwave。

Flutterwave 回复2025-11-16

Hello, We are delighted to hear that you find our service exceptional, highly responsive, and our platform seamless. Thank you!

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