我从 Flyus.com 购买了两张门票,价格为 275 美元。我收到一封电子邮件,说预订已确认。几个小时后,他们发送了一封电子邮件,称“在预订完成之前”门票已经涨价。他们需要承诺支付 326 美元才能完成票务。我付了钱,收到邮件说预订成功。
今天,他们发了一封电子邮件,说我选择的票价不再可用,我的机票已取消。
即使我的价格被退还,我们的旅行还是毁了。当天没有更多前往我们目的地的车票了。
Flyus.com 回复2024-12-17Dear Customer,
Thank you for your business and feedback. Unfortunately, there was a fare error during your recent attempt to purchase a flight.
Regrettably, we are unable to fulfill your ticket request. Airlines reserve the right to change prices and availability at any time, and the fare you selected is no longer available. This situation is beyond our control; as a travel agency representing the airlines, we can only issue tickets based on the pricing and availability provided at the time of ticketing.
We hope this information is helpful.
Thank you.