Dear Passenger,
We are truly sorry for your disappointing experience, the poor customer service, and the issues with your itinerary. We want to address your concerns immediately. Please contact us at "[email protected]" with your reservation details so our team can review your feedback and help resolve this for you.
Regards,
Brand Manager, Foggyfly.com
S
Shellene Lattery · 写过 2 条评价 · 体验于 2026-07-26 ·
★★★★★
所有特工尤其是比利都是……
所有代理人尤其是比利都很耐心、专业并且理解我的需求。他们确保我得到最适合我的预算的交易。
Foggyfly 回复2026-08-04
Dear Passenger,
We appreciate you taking the time to share your experience! Working closely with our passengers to respect their budgets while delivering top-notch service is our top priority.
Regards,
Team Foggyfly
K
Ken Quinton · 写过 1 条评价 · 体验于 2026-07-25 ·
★★★★★
非常有礼貌并且乐于助人
艾娃和 JJ 非常有礼貌,乐于助人,非常感谢肯
Foggyfly 回复2026-08-04
Dear Passenger,
Thank you so much for the wonderful review, Ken! We are thrilled to hear that Ava and JJ were so polite and helpful during your experience. We'll be sure to pass along your kind words to them.
Regards,
Team Foggyfly
S
Samuel Mullen · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
非常有帮助
Foggyfly 回复2026-08-04
Dear Passenger,
Thanks for the fantastic feedback! Being helpful whenever you need us is our top priority. Have an amazing trip!
Regards,
Team Foggyfly
Dear Passenger,
Thanks for the fantastic feedback! Being helpful whenever you need us is our top priority. Have an amazing trip!
Regards,
Team Foggyfly
K
Kenny Sechrist · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
快速且非常有帮助
Foggyfly 回复2026-08-04
Dear Passenger,
Thank you so much for the fantastic feedback! Fast and helpful service is exactly what we aim for. Safe travels!
Regards,
Team Foggyfly
Dear Passenger,
We are truly sorry for the frustration and stress this situation caused you. This is certainly not the level of service we aim to provide at Foggyfly.com. We want to investigate you booking and resolve this. Please reach out to us at "[email protected]" with your booking reference so our team can look into this and make it right.
Regards,
Brand Manager, Foggyfly.com
Dear Passenger,
We apologize for the poor service, price confusion, and seat mix-up. Honesty is essential to us, and we are looking into what happened during your call. Please send your booking info to "[email protected]", so our team can look into this and assist you.
Regards,
Brand Manager, Foggyfly.com
M
Milana Fuller · 写过 1 条评价 · 体验于 2026-07-22 ·
★★★★★
这很棒!
Foggyfly 回复2026-08-04
Dear Passenger,
Thank you so much for the fantastic feedback! We are thrilled to hear you had a great experience with us.
Regards,
Team Foggyfly
J
JOHN · 写过 5 条评价 · 体验于 2026-07-23 ·
★★★★★
非常有帮助和专业
非常有帮助和专业——有一些障碍——但一切都很好并已解决。 你的代表花了很大的耐心
Foggyfly 回复2026-08-04
Dear Passenger,
Thank you for the thoughtful review! We appreciate your patience as we worked through those initial bumps. Our team strives to stick by your side until everything is completely resolved.
Regards,
Team Foggyfly
s
shane sapp · 写过 2 条评价 · 体验于 2026-07-21 ·
★★★★★
很棒的服务
很棒的服务。预订过程轻松完成。
Foggyfly 回复2026-08-04
Dear Passenger,
Thanks for the wonderful review! Making the booking process quick and easy for our passengers is what we're all about. Have an amazing trip!
Regards,
Team Foggyfly
Dear Passenger,
We take allegations of this nature extremely seriously. What you have described—unauthorized charges, unexpected fare changes, and aggressive communication—is entirely contrary to how Foggyfly.com strives to operate.
We want to investigate your booking history, phone logs, and agent interactions thoroughly to understand what occurred and address these severe concerns directly. Please email our team at "[email protected]" with your booking details, so we can review your case immediately. We appreciate your feedback and are committed to looking into this matter.
Regards,
Brand Manager, Foggyfly.com
H
Harvaa Mcknight · 写过 1 条评价 · 体验于 2026-07-20 ·
★★★★★
凡事都好
U
Uduak Inokon · 写过 1 条评价 · 体验于 2026-07-20 ·
★★★★★
高效/便捷的服务!
Foggyfly 回复2026-08-04
Dear Passenger,
Thanks for the wonderful review! Making travel planning quick and convenient for you is what we're all about. Have an amazing trip!
Regards,
Team Foggyfly
J
J.E. Stevens · 写过 1 条评价 · 体验于 2026-07-21 ·
★★★★★
我第一次使用 FoggyFly 的经历
我通过电话与斯特拉交谈,她非常乐于助人,解决了我的门票问题。
Foggyfly 回复2026-08-04
Dear Passenger,
Welcome to Foggyfly.com! We are thrilled your first experience with us was a positive one. Stella is a valued member of our team, and we'll be sure to pass along your kind words. Safe travels, and we look forward to helping you again!
Regards,
Team Foggyfly