ForexStore

Hello! If you are indeed our customer, we are sorry to hear that you are not satisfied with our service. We assume that you have not contacted our technical support team, or perhaps you are not our customer. In order for us to assist you, we kindly ask that you clarify the specific issues you are experiencing and what is not working properly, as your message does not provide enough details to understand the situation. Yes, we are a marketplace, similar to other marketplaces in different sectors such as the App Store or Google Play. Our prices are the same as when purchasing directly from the developer, and in many cases, they are even lower. When purchasing through us, you have the benefit of easily comparing all products, and we also provide a guarantee that refunds and all services stated by the developer at the time of purchase will be fully honored in accordance with the developer's policy. Our policy prohibits providing signals from robots purchased through third-party services, as this would violate the developers' intellectual property rights. If you are indeed our customer, please contact our technical support, and we will make every effort to assist you with the situation.

We are very sorry that you experienced losses with this robot. Unfortunately, such situations can happen on the Forex market, but when trading with limited risk, they can often be avoided. We are an independent marketplace, not the developer of this robot, but we always strive to support our clients and often provide complimentary replacements to ensure customer satisfaction. However, as we already explained while providing technical support, we cannot offer a replacement for a robot that was purchased as long as two years ago, as this does not align with our policy nor with the practices of any company we are aware of in any industry.