喜欢食物的服务和质量
喜欢食物的服务和质量。还可以在需要时提供顶级客户服务。当我需要更改订单时，杰西非常乐于助人
Freshly 回复2022-01-25
Wow! Thank you so much for sharing your stellar experience with Jess. We know he'll surely appreciate the feedback.
关于 Freshly
数据更新- 网站
- freshly.com
- 分类
- 餐厅和酒吧
- 所在地
- 美国
- 状态
- 待认证
- 差评回复率
- 45%（10/22 条）
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商家自述
厨师准备的健康餐点送到您家门口。
以上内容由商家自行提供，未经平台核实。Freshly靠谱吗？
Freshly（freshly.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 200 条用户评价，属于餐厅和酒吧分类，口碑优秀。87% 的评价为 4 星及以上，7% 为 1 星；商家回复了 45% 的差评。数据最后更新于 2026-08-11。
用户怎么说
帕特非常有帮助！
帕特非常有帮助！很棒的客户服务
Freshly 回复2022-01-24
Aw, Kristi -- thank you! In a handful of words, you showered Pat with a strong dose of Freshly love. We thank you for taking your time to review Pat today. Thank you, again!
杰西在取消我的…方面提供了很大的帮助。
杰西在取消我的订单方面提供了很大的帮助，并准备好帮助我解决我想到的任何其他问题。
Freshly 回复2022-01-24
Yay! Three-cheers to Jess's wonderful customer service. This the kind of service we strive for all of our customers to receive. Thanks for sharing!
优秀的客户服务...
优秀的客户服务......对 Diana S 非常满意！
Freshly 回复2022-01-23
Marvelous! Thanks for dropping your 5-star review, Jeff! Of course, a very big shoutout comes Diana's way for being on the ball in assisting you!
我正在和史蒂夫聊天
我正在和史蒂夫聊天。他回答了我所有的问题，这帮助我理解了计划。 比尔·R
Freshly 回复2022-01-23
Oh WOW -- indeed, a 5-star worthy customer service from Steve! For sure, your kind words will make his day. Thanks for reviewing us, William!
我需要取消一次送货，然后……
我需要取消一次送货，贾西很快就解决了。非常有礼貌！
Freshly 回复2022-01-23
Sounds like Jassy continues to WOW! Thanks for the 5-star review, Susan! I'll make sure she knows how much you appreciate her help!
我住在一个非常大的综合体里...
我住在一个非常大的综合体里。我所有的订单（此时大约有 9 个）都已送到我单位门口。这周他们没有，这真的让我很困惑。我检查了包裹室，他们也不在那里。在与 Jassy 交谈后（奇怪的是，他们一开始自我介绍为 Chuck，但这并不重要，哈哈），我的包裹似乎被送到了邮件室，但没有放在储物柜中 - 这意味着它被偷了。 新成立的团队非常理解我，他们为我提供了全额退款和 10 美元的积分，以弥补给我带来的不便，从而使整个客户服务流程变得轻松。 很高兴知道新鲜不仅以合理的价格发送美味的食物，而且还了解送货过程中出现的问题（特别是当您在大型公寓大楼时）。 给 Jassy 5 星（我猜查克也是，哈哈）。
Freshly 回复2022-01-23
Sounds like you're in the right hands! I'm extremely delighted to hear Jassy was able to assist you efficiently! I'm sure, she'd be so pumped to hear your kind words! Thanks for your review, Justin!
亚历杭德罗非常乐于助人且友好
Freshly 回复2022-01-23
Yay! We're so happy to hear Alejandro gave a very helpful and friendly experience today. We can't wait to let him know!
我和该服务聊了很多…
我和服务部门聊了很多。每个人都很棒。如今，查克非常乐于助人、专业且善解人意。我很欣赏这一点。特别是在周末。周末服务似乎有所下降。不是查克@Freshly。谢谢
Freshly 回复2022-01-24
Leilah, thank you so much for your review of Chuck today! We believe in kindness, and it certainly appears that Chuck came through today with flying colors. Thank you for sharing your Freshly love today!
服务好，响应时间快
良好而快捷的服务。收到了送餐时打开的餐食的退款。伊恩很快就帮我拿到了退款。我知道可能还有其他顾客在等，但他在帮助我之后很快就离开了聊天室。
Freshly 回复2022-01-24
Griffin, while we're disappointed one of your meals arrived opened while in transit, we want to sincerely thank you for your kind review! We're so happy that Ian provided you prompt assistance today. Thank you.
与哈维一起工作真是太棒了……
与 Harvey 合作非常棒，而且非常乐于助人！
Freshly 回复2022-01-22
Patrick, we couldn't agree more -- A job well done for Harvey! Know that your appreciation matters, so we'll be sharing it with him. Thanks for reviewing us!
哈维给了我很大的帮助！
哈维帮了很大的忙。他理解了我的问题并彻底、完整地回答了我的问题。
Freshly 回复2022-01-22
Richie, thank you so much for your kind words and review! We'll be sure to give Harvey a huge shout-out for the job well done! We're here for you 24/7, and we're always happy to help!
帕特非常有帮助
帕特非常乐于助人。回答了我所有的问题和疑虑。 我一段时间以来见过的最好的客户服务。
Freshly 回复2022-01-22
Another kudos to Pat! Thanks for your excellent rating! I'll be sure your appreciation reaches him!
哈维太棒了！
哈维很棒而且乐于助人。 他也非常有礼貌。非常好的客户服务体验！
Freshly 回复2022-01-21
HI there and thank you for your kind review today! It's customers like you who make Freshly fun. We'll for sure pass along your review today -- it will be sincerely appreciated. Thank you, again.
很棒的客户服务！
Mayumi 在帮我纠正订单方面非常有帮助。很棒的客户服务！
Freshly 回复2022-01-22
Stan, we're so proud of Mayumi for taking care of everything for you. This shout-out means so much to us! Thank you for this stellar review.
史黛西提供了优秀的客户......
史黛西提供了出色的客户服务，她及时有效地解决了我的问题。感谢您的帮助，让我的客户服务体验快速无痛！
Freshly 回复2022-01-20
Dee, not only are we happy to provide you quick and pain-free customer service assistance, but we're so happy that Stacy did right by you today. We'll be sure to share your review with her.
杰西很棒
Freshly 回复2022-01-21
And you're great, too, Cameron! Thank you for your kind review today -- we know Jess will love hearing it.
帕特非常擅长更新/取消……
帕特非常擅长更新/取消错误处理的订单。谢谢帕特！
Freshly 回复2022-01-21
LB, we're so proud that Pat got you all taken care of today. Thank you for sharing your positivity with us today!
帕特速度很快而且很友好
帕特又快又友好！轻松聊天并解决问题，不会超时！
Freshly 回复2022-01-19
Thanks so much for sharing your superb customer service experience with Pat! We can't wait to let her know.
PJ 很棒
PJ 非常出色，信息非常丰富，只用了几分钟就解决了我下面列出的问题！ 谢谢你，PJ！ 所以我喜欢我的餐饮服务，因为我是厨房里世界上最愚蠢的人。 但我不得不从阳光明媚的佛罗里达州坦帕市的家飞往华盛顿州西雅图进行长时间（2-3 个月）的商务旅行，却忘记了我的膳食！ 几分钟之内，PJ 就取消了我原定四天内在佛罗里达州交货的订单，并将这些积分应用于我的下一个订单，该订单将在十一天后在华盛顿交货给我。 还能变得多好啊！ 服务很好，使用新鲜...
Freshly 回复2022-01-20
大卫，多么精彩的评论啊。我们很高兴能够为您提供帮助，并帮助您在新的送货城市设置送货服务。孩子，这可是跨国旅行啊！
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