FrosthubUSA（frosthubusa.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 63 条用户评价，属于家居与园艺分类，口碑优秀。好评高度一致，96% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
这是我很长一段时间以来（甚至可能是有史以来）经历过的最好的客户服务。公司多次跟进，提出建议并回答问题，非常友好和乐于助人。
Thank you for your kind words, we're delighted to have been of service. Our team takes great pride in providing the best possible experience for our customers and it's wonderful to see that reflected in your review. We hope you'll choose to work with us again in the future.
尽管是在该期间的最后一个月，但对我的保修索赔的答复是及时和积极的。产品和服务促使我购买了你们的另一台设备并将你们推荐给其他人。
Thank you for your kind words and for choosing to shop with us again, David. We're glad to have been able to help out with your warranty claim and that you're happy with the product and our service. It's feedback like this that makes it all worth it and we hope to see you again soon.
我购买了 Mr.Cool mini 分体式 2 区系统 30k BTU，它改变了我的生活。我们家有一个旧炉子，用油供给燃料，不仅效率低下，而且非常昂贵。这是一个非常简单的过程，可以找到我想要的 2 区系统的准确故障和我想要的线路组的长度。许多网站除了 25 英尺之外没有为您提供更多选择。送货也很棒。
Thank you for your kind words! We appreciate your business and are happy to hear you found what you needed.
过得很愉快！有了 Cool mini splits 的经验，他们给了我一张 50 美元的亚马逊礼品卡，只是重新运行我的信用卡，因为他们第一次没有从我的信用卡上扣款。
Thank you for your kind words and for choosing to work with us, we're happy to have been of assistance. We hope you'll enjoy your Amazon gift card!
很棒的产品，安装方便。 准时优质的客户服务。
Thank you for your positive review of our product and service, we're glad to have been of assistance!
订购时，他们立即联系我确认正确的产品，我很快就收到了。 最终不得不将其退回（由于他们没有过错），并且退款过程高效且轻松。
Thank you for your review and kind words, Charles. We're glad to hear that you had a positive experience with our team when ordering and that the refund process was smooth. We appreciate your business and hope to serve you again in the future.
购买了 Mr. Cool 迷你分体衣，用于酷迷你分体衣。 出色的客户服务和技术援助。 产品易于安装且按预期工作。 非常高兴…………
Thank you for your kind words, we're glad to have you as a customer!
有一个很好的经历。交货很快，并且包括所需的所有物品。 客户服务很好而且很彻底。他们确保我订购的正是我需要的。他们在周末回答了问题。我没想到会得到回复。
Thank you for choosing to order with us, and for leaving such a positive review! We're glad to hear that you had a good experience with both our delivery and customer service. We are available 24/7/365! Thanks again for your business, and be sure to let us know if there's anything else we can do to help make your experience even better.
优质的服务、定价和快速的运输。
Thank you for your kind words, we're glad to have been of service! We appreciate your business and look forward to serving you again soon.
你好，酷先生销售和技术支持人员知识渊博，乐于助人，Ray 和 Alex 😇😇 谢谢。设备运行良好。John Makai
Thank you for your kind words, John! We're glad to hear that you're enjoying the equipment and our tech support staff was able to help you out. We hope you have a great day!
整个过程从开始到结束都很顺利。当我有问题时，他们会立即回答，我会再次使用它们！
Thank you for choosing our services and leaving such a positive review, we're glad to hear that you were happy with the entire process. We hope to be of service to you again in the future!
很棒的经历。反应敏捷，乐于助人，我们的迷你分期比预期的要早到达。
Thank you for your kind words, and for choosing to work with us. We're glad to hear that you had a positive experience with our team, and that your mini split arrived sooner than expected. We appreciate your business, and we hope to serve you again in the future.
专业、反应灵敏、友善。
Thank you for your kind words, Howard. We're glad to have been of service and appreciate your business.
工作人员和销售代表都很棒，对我和我的特殊要求工作得很好。我唯一的问题是我需要额外的线路组，但它们附带的通信线是较小规格的电线，不能与第 4 代附带的 pro com 线连接。此外，pro com 线的连接器和这些较小的连接器不连接（均为公接头），因此您必须切割它们并使用接线螺母或将它们焊接在一起。除此之外一切都很棒。
Thank you for your kind words, Dustin. I'm glad to hear that our staff and sales reps were able to work with you and meet your special requests. I apologize for the inconvenience you experienced with the wire gauge on the communication lines. We will definitely pass along your feedback to MrCool's product team.
我接触过的最好的公司之一。准备好交易了。
We're happy to know that you've had a positive experience working with us. Our team is ready and willing to help whenever needed. Thank you for your business!
小型分体器已按承诺交付，并且装置运行良好。 我安装了一个 36K 冷凝器和 2 个空气处理器。 安装花了2个人一天半的时间。
Thank you for your business and taking the time to write a review, we're glad to have you as a customer!
优秀的客户服务。一家真正关心并希望确保您对他们的产品感到满意并满足我侄子需求的公司。我向雷伊和玛丽亚致敬。感谢您为解决我的一个疏忽提供的所有帮助。期待明年春天建造我自己的家并再次使用你们。
Thank you for your kind words and 5-star review, Rey and Maria are a huge part of our team and we're so happy to have them on board. They go above and beyond to help our customers every day! We're glad that we were able to satisfactorily resolve the issue you were having with your purchase and hope to see you next spring. Thank you for your business!
没有什么可抱怨的，亚历克斯很棒。 非常乐于助人且有礼貌。
Thank you for your kind words about our support team member, Alex. He will be pleased to know that he was able to help resolve your issue in a satisfactory manner. We appreciate your business and are grateful for the opportunity to serve you.
服务很棒！从网站的启动，到与酷先生代表的在线咨询。交付快速且易于设置。安装需要一些工作，但绝对适合 DIY 爱好者。大脑内部出奇的安静。我绝对会向任何想要在家里加热/冷却区域等的人推荐 Cool 先生。
Thank you for your kind words, we're glad to have you as a customer! We appreciate your business and are happy to hear that you are enjoying your MrCool system.
到处都是很棒的体验。周六有人（真人）可以直接发消息。告诉我我需要什么。以合理的价格购买了我需要的东西。 3 个工作日内通过免费送货收到了零件。无法击败那个。
Thank you for your kind words, we're glad to hear you had a great experience with us. Our team is available every day of the week to help get you what you need and our shipping times are always aiming to be as quick as possible. Thank you for being a part of that!
共 63 条符合条件的评价