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美丽与健康

Futurhealth

201 条评价

4.2201 条评价
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关于 Futurhealth

数据更新
网站
futurhealth.com
分类
美丽与健康
所在地
United States · Wilmington
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(34/34 条)
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Futurhealth靠谱吗?

Futurhealth(futurhealth.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于美丽与健康分类,口碑良好。81% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

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Megan美国 · 写过 13 条评价 · 体验于 2026-04-03 ·

我发现这家公司非常难……

我发现除了第一次注册并付款之外,很难与该公司取得联系。如果有合同,它会外包到美国以外的地方,而且客户服务是非常有脚本的。我还发现,缺乏个性化关注导致 RX 无法满足我的需求。完全失望并已转移到另一个团体/公司。哦,是的,这是我使用的号码 - 外包给呼叫中心并提供脚本响应。无法与做出决定的人、为决策提供信息的人、应该希望/请求客户提供反馈的人交谈。

Futurhealth 回复2026-06-04

Thank you for sharing your experience. We’re sorry to hear you had trouble reaching us and didn’t feel the care was personalized. Your feedback is important and helps us improve. If you’re open to it, we’d appreciate the chance to look into this further. You can reach us at (831) 900‑4723 or through our live chat on fh.co.

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Harold美国 · 写过 4 条评价 · 体验于 2026-06-01 ·

医疗专业人士非常…

医疗专业人员非常有帮助,并详细解释了我应该期待什么

Futurhealth 回复2026-06-02

Thank you so much for sharing your experience. We’re really glad to hear that your medical professional was helpful and took the time to explain everything in detail so you knew exactly what to expect. Feedback like this means a lot to us and helps us continue improving the care we provide. If you ever need support or have more feedback to share, we’re here for you at (831) 900‑4723 or through our live chat on fh.co.

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Arlette Christine Parrado美国 · 写过 1 条评价 · 体验于 2026-05-30 ·

很棒的经历和很棒的护士……

丰富的经验和出色的执业护士。他们是最棒的!

Futurhealth 回复2026-06-01

Thank you so much for sharing this lovely feedback. We’re thrilled to hear you had a great experience and that your nurse practitioner made such a positive impact. Knowing that you consider us the best truly means a lot and motivates us to keep delivering the highest level of care. If you ever need anything or want to share more feedback, we’re always here for you at (831) 900‑4723 or through our live chat on fh.co.

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Wegovy cuatomer美国 · 写过 1 条评价 · 体验于 2026-05-29 ·

可怕!!!

可怕!!!!客户服务无能为力,临床医生也不知道到底发生了什么!请勿从该公司订购

Futurhealth 回复2026-06-01

Thank you for sharing this with us — I’m really sorry to hear you had such a frustrating experience. No one should feel confused or unsupported when seeking care, and it’s clear we missed the mark for you. Your feedback is important, and we take it seriously as we work to improve both our customer service and clinical coordination. We’d really like the chance to look into what happened and make things right. Please reach out to us at (831) 900‑4723 or through our live chat on fh.co so we can help you directly.

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Michael Manosca美国 · 写过 1 条评价 · 体验于 2026-05-28 ·

与流行评论相反

与流行的评论相反,在初次咨询后我始终无法纠正计费问题。我收到了 15 封单独的电子邮件以及与客户服务人员的对话,表明付款已到期。那么不。然后我多付了钱。然后我就被退款了。然后就不再这样了。任何时候都没有人愿意或能够为我的简单帐户设置生成行项目发票或会计。 鉴于存在问题,我要求简单地取消,并被来回折腾,每个代表都给出了相互矛盾的信息。即使那也是一个问题。有人告诉我,删除我的帐户会取消并删除所有内容。并非如此。它会删除您的帐户,但由于我的“每月帐户费用”仍然有效,因此另一系列对话仍然有效。我花了近一个月的时间才纠正这个问题,今天有一封礼貌的电子邮件说一切都已取消、关闭、删除,但 199 美元的预付款不会退还,因为我已经与初步咨询进行了交谈以确定我的资格和计划,而这两项工作都从未完成,也没有任何药物或产品发货。 请在注册并承担多项费用和承诺之前调查您的选择。我必须以艰难的方式学习。

Futurhealth 回复2026-05-29

Thank you so much for bringing this to our attention. We’re truly sorry for the frustration this has caused — we understand how upsetting unexpected charges and account issues can be, and this is absolutely not the experience we want for you. We genuinely want to make this right. If you’re willing to give us the chance, we would be more than happy to help resolve your concerns about the charges and assist with deleting your account. Please reach out to us directly at (831) 900‑4723 or through our live chat at fh.co, and we’ll take care of this for you as quickly as possible.

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JT美国 · 写过 1 条评价 · 体验于 2026-05-26 ·

安德里亚金评论

安德里亚回答了我的所有问题,并解释了可用药物之间的差异、可能的副作用和后续步骤。我强烈推荐未来健康。

Futurhealth 回复2026-05-27

Thank you for taking the time to leave this review. We’re thrilled your provider was able to walk you through your options and answer all your questions. Your feedback helps us keep improving and delivering the best care possible. If you ever need assistance, we’re here at (831) 900‑4723 or on live chat at fh.co.

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Lizzy Moyers美国 · 写过 3 条评价 · 体验于 2026-05-26 ·

我的提供者

我的提供者 Olubunmi Banjo 非常有帮助。她准时赴约并回答了我所有的问题。

Futurhealth 回复2026-05-27

Thank you for your kind words. We’re so glad your provider was helpful, punctual, and able to answer all your questions. Your feedback means a lot and helps us keep improving. If there’s ever anything more we can do, please reach out at (831) 900‑4723 or through our live chat on fh.co.

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Bruce Alt美国 · 写过 1 条评价 · 体验于 2026-05-21 ·

一切都很简单

Futurhealth 回复2026-05-24

Thank you for sharing this — we’re really glad to hear everything felt straight forward during your experience. That’s exactly the kind of smooth, simple process we aim to provide. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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Lisa Baker美国 · 写过 1 条评价 · 体验于 2026-05-22 ·

很有礼貌

很有礼貌,很专业 好奇心强,提出深思熟虑的问题, 给出了有关新剂量的合理指导。非常支持和帮助我提供有关我的药物的信息以及对我的帐户的预期。

Futurhealth 回复2026-05-24

Thank you for sharing this — we’re really glad to hear your provider was courteous, professional, and took the time to ask thoughtful questions. It’s great to know the reasoning behind your new dosing was explained clearly and that you felt supported with helpful information about your medication and what to expect moving forward. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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William Taylor美国 · 写过 3 条评价 · 体验于 2026-05-04 ·

不要浪费你的时间和金钱

不要浪费你的时间和金钱!该应用程序很糟糕,客户服务很糟糕,发货时间也很糟糕!

Futurhealth 回复2026-05-24

Thank you for being honest with us — I can hear how frustrated you are, and you have every right to feel that way. When the app doesn’t work the way it should, when communication feels unhelpful, and when shipping takes longer than expected, it creates a terrible experience. That’s not what we want for you, and it’s clear we missed the mark here. Your feedback matters, and we want to fix this. If you’re open to it, we’d really appreciate the chance to look into what went wrong and make things right for you. You can reach us directly at (831) 900‑4723 or through our live chat on fh.co so we can help you right away.

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Regina Meals美国 · 写过 1 条评价 · 体验于 2026-05-15 ·

帮我做

帮我做 没错

Futurhealth 回复2026-05-16

We’re happy to help you with anything you need. If you’d like assistance, you can reach us at (831) 900‑4723, chat with us at fh.co. We’re here to support you.

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Audrey美国 · 写过 1 条评价 · 体验于 2026-04-11 ·

约会进行得很顺利……

预约很顺利,信息也很详细。

Futurhealth 回复2026-05-14

Thank you for sharing this — we’re really glad to hear your appointment went smoothly and that the information provided felt clear and detailed. That’s exactly the kind of experience we want every customer to have. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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Emily Garcia美国 · 写过 1 条评价 · 体验于 2026-05-14 ·

她很棒

她人很好,很体贴,在敏感的情况下非常乐于助人。 她非常友善,我很感激她的帮助

Futurhealth 回复2026-05-17

Thank you for sharing this — it’s truly wonderful to hear. We’re so glad your provider was caring, supportive, and able to help you navigate a sensitive situation with kindness. Feeling heard and treated with compassion is incredibly important, and we’re grateful you experienced that. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here for you.

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Greg美国 · 写过 1 条评价 · 体验于 2026-05-13 ·

非常有帮助

Futurhealth 回复2026-05-14

Thank you so much for sharing this — we’re really glad to hear your experience was very helpful. That’s exactly the kind of support we want every customer to feel. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here for you.

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nw美国 · 写过 3 条评价 · 体验于 2026-05-13 ·

我们的会议很棒

我们的会议很棒。她非常乐于助人并提出了适当的问题。

Futurhealth 回复2026-05-14

Thank you for sharing this — we’re really glad to hear your meeting went well and that your provider was helpful and asked appropriate questions. That kind of supportive, attentive care is exactly what we want every customer to experience. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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ruth mulkerrins美国 · 写过 1 条评价 · 体验于 2026-04-26 ·

戴安娜从未解释过这些差异……

戴安娜从未解释过我可以选择的药物之间的差异。 她了解应该在视频通话期间向患者提供建议的产品知识。 然而,在服用了她给我开的药后,我才发现这是错误的处方。 我浪费了时间、金钱和对戴安娜的信任,她不听我的,不费心解释她要发给我什么,只是不在乎。 对她和这个节目感到非常沮丧和失望

Futurhealth 回复2026-05-12

Thank you for being so honest with us! I’m really sorry this was your experience. You deserved clear guidance, a thoughtful explanation of your medication options, and a provider who made you feel heard. Feeling like you were prescribed something that didn’t align with what you expected is incredibly frustrating, and it’s absolutely understandable that you’d feel disappointed and let down. Your feedback is important, and we take concerns like this very seriously. We want to make this right and ensure you feel supported moving forward. Please reach out to us so we can look into this directly and help resolve it as quickly as possible. You can contact us at (831) 900‑4723 or through our live chat on fh.co — we’re here to help.

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Eric美国 · 写过 2 条评价 · 体验于 2026-05-09 ·

准时通话和清晰的沟通。

Futurhealth 回复2026-05-12

Thank you for sharing this we’re really glad to hear your call started on time and that everything was communicated clearly. That’s exactly the smooth, respectful experience we want every customer to have. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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Donna Waldrop美国 · 写过 2 条评价 · 体验于 2026-05-07 ·

卓越。 - 克里斯蒂安很高兴与……交谈

今天很高兴与克里斯蒂安交谈。 她让客户感到舒适和受欢迎。 我很欣赏她的好意。 我们需要更多像她这样的人。 唐娜

Futurhealth 回复2026-05-09

We truly appreciate your feedback. Christian will be so glad to know she made a positive impact during your conversation. Thank you for taking the time to recognize her work. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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Ruth Brediger美国 · 写过 2 条评价 · 体验于 2026-05-04 ·

简单又专业

吉尔伯托非常专业而且知识渊博。他回答了我所有的问题并提供了所需的信息。

Futurhealth 回复2026-05-05

Thank you for sharing this — we’re really glad to hear your provider made you feel supported, informed, and fully heard. Professional, knowledgeable care is exactly what we aim to deliver, and it’s great to know your questions were answered clearly. If you ever need anything else, you can reach us at (831) 900‑4723 or through our live chat on fh.co. We’re always here to help.

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Carlos Falcon美国 · 写过 1 条评价 · 体验于 2026-04-30 ·

最差的客户服务

最差的客户服务 不是员工如果没有工具就什么也做不了 卡洛斯·法尔孔 我要取消我的帐户,因为我支付一年后无法获得药物 当我得到它时,它还不足以进行 4 次注射 今天是4月30日 但这要追溯到上个月

Futurhealth 回复2026-05-01

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience, and we appreciate you taking the time to let us know what’s been happening. We’d like to take another look at your account so we can understand what went wrong and help make this right for you. If you need assistance, you can also reach us at (831) 900‑4723 or through live chat at chat.fh.co.