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Beauty & Well-being

Futurhealth

201 reviews

4.2201 reviews
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About Futurhealth

Data updated
Website
futurhealth.com
Category
Beauty & Well-being
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (34/34)
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Is Futurhealth legit?

Futurhealth (futurhealth.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

D
Darcy Gibby · 1 review · Experienced 2026-08-06 ·

Everything was done Excellently to help me get Started.

Everything was done very well from the Computer Information and Check in to the Amazing Clinician that I had an appointment with. She was friendly, professional and so informative. I am very comfortable and confident in moving forward with this fantastic company.

Reply from Futurhealth2026-08-07

Hi Darcy, Thank you so much for sharing this! We are thrilled to hear your experience has been everything it should be. Our clinicians truly care about making you feel informed and comfortable, so it means the world to know that came through. We're just as excited to have you moving forward with us, and we're here for you every step of the way!

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Victor Williams · 1 review · Experienced 2026-06-14 ·

The rating is bogus don't pay any…

The rating is bogus don't pay any attention to the ratings check the complaints and reviews that's been filed with the BBB it's over 1,700 complaints filed of charging accounts without approval not receiving medication please do your homework on this company prior to doing any business with them !!!!!!

Reply from Futurhealth2026-08-06

Hi Victor. We take concerns like this seriously and would like the opportunity to better understand yours. If you've had an account with FuturHealth, please reach out to us through chat.fh.co or call us at 888-258-2996 so we can review your experience and assist you directly.

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Charles美国 · 1 review · Experienced 2026-08-01 ·

It was a very good experience

Simple and informative

Reply from Futurhealth2026-08-03

Thank you for taking the time to share your experience, Charles! We're glad to hear you found the process simple and informative. We appreciate your feedback and thank you for choosing FuturHealth!

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Laurie美国 · 1 review · Experienced 2026-07-22 ·

Convenience

Reply from Futurhealth2026-07-23

Thank you for your kind review, Laurie! We're happy to hear the convenience of the experience stood out to you. We appreciate your support!

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Shawna美国 · 4 reviews · Experienced 2026-07-15 ·

I was not there nor have I seen this…Doctor!!!

I was not there nor have I seen this doctor and I like to know why I’m getting this message who has used my credit card I have now put a block on it and you guys are not checking IDs at all because whoever saw you was not Shawna K Bruninga born in 64

Reply from Futurhealth2026-07-17

Hi Shawna, we're sorry to hear about your experience. We take concerns like this seriously and would like the opportunity to review the information you've received to determine whether it is related to FuturHealth. For your privacy and security, please contact our Support Team via chat at chat.fh.co or by calling 888-258-2996 so we can assist you further.

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Camilla Smith美国 · 1 review · Experienced 2026-07-15 ·

Good and just what I expected

Reply from Futurhealth2026-07-16

Hi Camilla, thank you for your kind words! We're so glad your experience met your expectations. We appreciate you taking the time to share your feedback and are grateful to have you as part of the FuturHealth community. Wishing you continued success on your journey! 💜

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sam美国 · 2 reviews · Experienced 2025-07-31 ·

Future health "scam"

If there was any stars lower than a one, that's what I would give future health. Be very careful with these people. They are a scam. They want to charge you for the medicine. Then, they charge you a 62.99 membership fee just to use their ridiculous app, which it takes forever to get somebody to call you back on. If you don't call them and tell them you don't wanna use them anymore, they will continue to charge you 62.99 every month. Even when they see, and know,you're not using them. They expect you to call them to cancel, but when you call for a problem to get resolved, they don't even have the balls or the nerve to pick up the phone and call you back.They send everything through email. Because they have things to hide. FUTURE HEALTH IS A SCAM, DO NOT USE THEM

Reply from Futurhealth2026-07-09

Hi Sam, we're sorry to hear your experience didn't meet your expectations. We understand how frustrating billing concerns can be. If there's anything that still needs attention, please reach out through the in-app chat or call our Support Team at 888-258-2996 so we can review your account and assist further.

K
Karen Anagnos美国 · 1 review · Experienced 2026-07-05 ·

Difficult to manage the site and get an…

Difficult to manage the site and get an order placed

Reply from Futurhealth2026-07-06

Hi Karen, thank you for your feedback. We understand how frustrating it can be when getting started isn't as easy as expected. If you'd still like assistance, our team would be happy to help guide you through the process. 📞 888-258-2996 💬 chat.fh.co

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Mary Sizemore美国 · 1 review · Experienced 2026-07-04 ·

I know I need help

Reply from Futurhealth2026-07-06

Hi Mary, thank you for your review. Acknowledging you're ready for help is a big first step. When you're ready, you can explore your options by taking our online assessment: fh.co 📞 888-258-2996 💬 chat.fh.co

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Nancy美国 · 2 reviews · Experienced 2026-07-04 ·

An unauthorized charge to my account

An unauthorized charge to my account . I have been Inactive for many months and do not plan to activate. This is considered fraud and will be reported

Reply from Futurhealth2026-07-06

Hi Nancy, thank you for bringing this to our attention. We understand your concern and would like the opportunity to review your account with you. Please contact our team so we can investigate your concerns and provide additional assistance. 📞 888-258-2996 💬 chat.fh.co

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Derrick Caron Clark意大利 · 1 review · Experienced 2026-07-01 ·

I have reseived mulitple calls from RX…

I have reseived mulitple calls from RX Pros workign on a refund, nothing resolved and nobody has ever followed up, different perosn every time. I cancelled my renewal MAY 6, received confirmation cancelled. I advsied May 6 leaving for Italy for months and to please cancel and do not charge my account and send meds, well they charged my account and the meds are sitting at my door, ruined. PLease refund my money and do not send any more meds. PLEASE DO IT CORRECTLY. STOP. Please call me, refund my money and do not send any more meds. I am not home.

Reply from Futurhealth2026-07-01

Hi Derrick, we appreciate you sharing your experience. We realize this has been a difficult situation, and we understand your frustration. We'd like the opportunity to take another look at your concerns. Please reach out to our Support Team so we can review your account and help you work toward a resolution. 📞 888-258-2996 💬 chat.fh.co

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Lucy Allan美国 · 1 review · Experienced 2026-07-01 ·

Opportunity to provide feedback. Timely processing.

Opportunity to provide feedback. Timely

Reply from Futurhealth2026-07-01

Hi Lucy, thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear you had a timely experience. Thank you for choosing FuturHealth! If you ever have any questions, our Support Team is here to help. 📞 888-258-2996 💬 chat.fh.co

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Victoria Waddy美国 · 2 reviews · Experienced 2026-06-20 ·

Delivered to shaded area of front porch

Reply from Futurhealth2026-06-21

Thank you for letting us know. We’re glad your order was delivered safely to the shaded area of your front porch. If you ever have questions or need help with anything, we’re here for you at (831) 900‑4723 or through our live chat on fh.co.

J
Jen Herbert美国 · 1 review · Experienced 2026-05-27 ·

$877 and noMeds

I ordered my medication three weeks ago. It still says it’s processing. It was supposed to ship in 3 to 5 business days. I ordered my daughter‘s medication at the same time and hers isn’t even processing yet. They have $877 of my money. I have messaged them on their app multiple times. They tell me someone will get back to me in 24 to 48 hours and if they don’t to call this 800 900-4723. The 800 number is no longer a valid number. I have also asked them multiple times why my daughter‘s medication was twice as much as mine, and they have never responded to that question. When I requested a refund, they told me I paid through Apple Pay so I had to go through Apple Pay to get the refund. When I contacted Apple Pay, they said once the business accepted the payment they cannot refund it. I have to go through futurhealth to get the refund. I really feel like I was scammed.

Reply from Futurhealth2026-06-15

Hi Jen, we hear you and we're sorry you've had such a frustrating experience. This is not the experience we want for you or your family. Please shoot us a DM so we can get this sorted out for you.

J
Jacqueline P Parsons美国 · 1 review · Experienced 2026-06-01 ·

On June 2

On June 2, FuturHealth’s website took my credit card information and charged my card, but after the company charged my card, additional information was requested. The FuturHealth website then went down and I was unable to provide the additional information requested. I waited a few days and saw that the charge for the medication went through, so I contacted them through the app, and attempted to complete the interview online. Even though the website invited me to complete the interview online, it kept on giving me an error message, so I chose to speak with a live provider on June 12, 2026, at 4:10 PM. The website showed that the appointment was set when I made the request, but I was never sent a subsequent email or text confirming the appointment. I waited for the appointment time and call, and received nothing. Then, at approximately 4:20 PM, I called the Ccustomer Service line, and spoke to a representative. The representative shared that my account had been terminated & that I should’ve received an email. I did not. The representative was polite and told me I should receive an email and a refund between 7 to 10 days. Working with this company has been very difficult from the get-go and I would stay away from them. Given what has happened to me, I researched them more, and other websites reviews are mixed. I am not an individual that posts complaints, but this company is not one I would recommend.

Reply from Futurhealth2026-06-15

Thank you for taking the time to share this detailed feedback. I’m truly sorry for the frustration you went through — from the website issues, to the lack of communication, to the unexpected account termination. That’s not the experience we want for anyone, and it’s clear we fell short at multiple points. Your review highlights serious gaps we need to address, and it’s incredibly important for us to hear. We’d really appreciate the chance to review your case directly and ensure your refund and account concerns are fully resolved. You can reach us anytime at (831) 900‑4723 or through our live chat on fh.co.

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Patricia customer美国 · 2 reviews · Experienced 2026-06-09 ·

It was easy and straightforward

Reply from Futurhealth2026-06-10

Thank you for sharing your experience. We’re glad to hear everything felt easy and straightforward for you — that’s exactly what we aim for. Your feedback helps us keep delivering smooth, supportive care. If you ever need anything, we’re here at (831) 900‑4723 or through our live chat on fh.co.

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Judy美国 · 2 reviews · Experienced 2026-06-07 ·

My first experience

My experience with Cady was excellent. She was very helpful and informative with all my questions. This is new to me and she made me feel very comfortable.

Reply from Futurhealth2026-06-08

Thank you so much for sharing your experience. We’re really glad to hear your provider was helpful, informative, and made you feel comfortable during something completely new to you. Feedback like this means a lot and helps us continue delivering the best care possible. If you ever need support or have more feedback, we’re here at (831) 900‑4723 or through our live chat on fh.co.

T
Tim美国 · 2 reviews · Experienced 2026-05-28 ·

Easy and simple

Reply from Futurhealth2026-06-06

We’re glad to hear everything felt easy and simple for you. If you ever need help again, please reach us at (831) 900‑4723 or chat.fh.co.

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M&s Llc美国 · 1 review · Experienced 2026-06-03 ·

Fast very surprised thank you

Reply from Futurhealth2026-06-05

We’re so glad to hear that, we appreciate your kind words. If you ever need anything else, please reach us at (831) 900‑4723 or chat.fh.co.

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Kim Hardesty美国 · 2 reviews · Experienced 2026-06-03 ·

Them updating me on address and when…

Them updating me on address and when medication would ship.

Reply from Futurhealth2026-06-06

We understand you’re waiting for updates on your address and when your medication will ship. We’re here to help get that clarified for you. Please reach us at (831) 900‑4723 or chat.fh.co so we can review your account and provide the latest information.