他们是骗子,不要从他们那里购买。我购买的帐户在购买前 25 天就被禁止玩游戏了。我每天都联系卖家,他没有回复我,我多次要求 gamsgo 退款,gamsgo 说不需要退款,请记住,我提供了一个又一个的截图证明。
每次他们拒绝我时,我都要求退款 4 次,并站在卖家一边,请记住,卖家知道该帐户被禁止,但仍然出售它,并将其宣传为“完全访问”,但它被共享,也有其他人在玩它,这在描述或标题中没有说明。
从 IGV.COM 或 ELDORADO.GG 等网站购买
GamsGo 回复2026-06-16Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback regarding the account being banned before purchase, the lack of response from the seller, the four refund requests, the screenshots you provided, and the difference between the “FULL ACCES” description and the actual usage situation.
As the issue you described involves a Market Place third-party seller, the related after-sales handling usually needs to be addressed by the seller first, so we recommend that you confirm the account status and delivered content with the seller as a priority. At the same time, GamsGo will also assist you in reviewing the follow-up handling of this order. To avoid missing key information in a public comment area, please contact us at `[email protected]` and include your order number, seller name, screenshots of the account ban, screenshots of the product description, refund request records, and related communication records in the email. We will continue assisting you based on the order information and provide a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team