我购买了 3 个月的 Netflix 订阅,但我的个人资料被手动有意从计划中删除(Netflix 错误 E116)。当我尝试登录时,Netflix 说该帐户根本不存在。这已经是一周内第二次发生这种情况了!
更糟糕的是,GamsGo 的“实时聊天”完全没有用——它只是一个机器人重复相同的机器人答案来浪费时间。现在他们强迫我等待 48 小时,而卖家则上传其他订单的虚假屏幕截图来欺骗系统。为了隐藏这个骗局,GamsGo 故意阻止买家在访问权限被切断后编辑或删除他们的正面评论
糟糕的客户服务。如果您重视时间和金钱,请避免使用此平台。
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最终更新:自从我升级问题并向 GamsGo 支持人员发送正式电子邮件以来已经过去了几天,但他们仍然完全保持沉默。他们违反了自己的 30 天保修。我现在 100% 确信 GamsGo 直接参与了这一骗局,并正在保护他们的欺诈卖家。该平台上最专业的骗子之一是“F1 Team”。即使有无可辩驳的欺诈证据和假越南屏幕截图,GamsGo 也什么也没做。不要相信这个网站,他们正在窃取人们的钱。我正在正式采取法律行动并通过我的金融机构提出退款。
GamsGo 回复2026-06-24Hello,
We sincerely apologize for the poor experience you have had.
We take the issues you reported—including the inability to use your Netflix subscription, the deletion of your profile, login failures, and the recurrence of these problems within a short period—very seriously. We understand that this has significantly impacted your experience and acknowledge your dissatisfaction regarding the speed of resolution and the quality of customer service communication.
Regarding order #853857876760989696, we recommend that you contact us as soon as possible via email at [[email protected]]. Please include the order number, screenshots of the Netflix error message and the login failure page, and records of your previous interactions with our online support team. We will review the details of your order based on the information provided and assist you in resolving the issue promptly.
We also sincerely apologize for the ineffective responses and long wait times you experienced. We will take steps to improve our customer service processes to prevent similar issues from happening in the future.
Please rest assured that we value your feedback and will thoroughly investigate the issues with your order. Thank you for your understanding.
GamsGo Customer Support Team