这曾经是一种很棒的纯来源产品。现在它有了新的公司所有者,一些重要的成分发生了变化,从而产生了有效的结果。如果您是最纯粹的人,请推荐其他品牌(例如 Mary Ruth's)。事情发展到这一步,真是可惜了。
Garden of Life UK 回复2026-05-28
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Liam
N
Nicole · 写过 28 条评价 · 体验于 2025-12-24 ·
★★★★★
改变生活的副作用,不要靠近这个产品!
我使用 Garden of Life 益生菌很多年了,并且非常喜欢这个产品。我在保健食品商店购买,有时也在网上购买。它很贵。然而,最近几周和几个月,我出现了可怕的胃病,改变了我的生活。我决定停止服用生命花园益生菌,问题就消失了!我相信该公司已被出售(卖给雀巢?)并且配方可能已经改变?无论发生什么,我都不会再建议您靠近该产品。网上商店也关闭了。我认为该公司不再支持他们的产品。我很反感,因为我大量购买了,并且留下了我不会再碰的数量!
Garden of Life UK 回复2025-12-27
Hello Nicole,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Hello,
Thank you for leaving a review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your comments help us maintain and improve our services, and the team is very pleased to read your kind words.
If you have any questions or concerns, please don’t hesitate to contact us – we will be happy to assist you.
Take care and have a wonderful day.
Kind regards,
Natalia
Hi SU,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Liam
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Hello Lara,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.
Regards,
Liam
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your discount, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
E
Eirlys · 写过 4 条评价 · 已认证 · 体验于 2025-02-04 ·
★★★★★
始终提供优质的服务和产品……
总是很棒的服务,产品也非常好。再次很棒的经历
Garden of Life UK 回复2025-02-10
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
C
Customer London UK · 写过 5 条评价 · 已认证 · 体验于 2025-01-27 ·
★★★★★
4 星评论而不是 5 星评论……
4 星评论而不是 5 星,因为我花了超过 24 小时才收到我的新客户 15% 折扣代码
Garden of Life UK 回复2025-01-30
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
g
gavin · 写过 52 条评价 · 已认证 · 体验于 2025-01-24 ·
★★★★★
订购快捷方便。
订购快捷方便。
优质产品的销售价格非常有吸引力。
Garden of Life UK 回复2025-01-27
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
M
Ms · 写过 22 条评价 · 已认证 · 体验于 2025-01-19 ·
★★★★★
易于订购 重复订购
Garden of Life UK 回复2025-01-20
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Hi,
Thank you for taking the time to leave your review.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Sam
Hello Mariarita,
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Kayleigh
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hi Helena,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Stephen
T
T. · 写过 24 条评价 · 体验于 2024-11-06 ·
★★★★★
警告:服务很糟糕!
这里的忠实顾客。几个月前,他们改变了产品的配方,但没有(!)改变他们的产品页面。即使目前,文字和图片仍然显示旧产品。然而,他们运送了重大改变的产品(完全改变了味道,维生素/矿物质少得多,氨基酸值不同,......)。
您只需得到一个您未订购的产品即可。
因此,您会期望负责任的事情,即他们提供无忧退货,因为他们运送的产品与您订购的产品(不再)不符。但不,甚至不是……
服务台通过承诺对味道进行质量控制来解决这个问题。那里没有帮助。
在 Paypal 上提出争议,我显然赢得了索赔。但 Garden Of Life 提供的退货地址不完整,需要 PayPal 再次介入。
这种持续的经历非常糟糕。它揭示了他们可怕且不可原谅的缺乏最低限度的服务。
他们给你留下了你没有订购的产品,在退货中制造麻烦,甚至厚颜无耻地让你为他们的错误支付运费。
除了令人失望和不可原谅之外。
Garden of Life UK 回复2024-12-27
Hello T,
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Kayleigh
R
R · 写过 14 条评价 · 体验于 2024-11-21 ·
★★★★★
令人失望
我联系了 Garden of Life 要求退货,因为我订购的益生菌到达时状况不佳。我被告知我必须支付退货费用,并且生命花园可以考虑报销退货邮费。退货花了我 5.15 英镑。 2011 年 12 月 12 日星期二,我向 Garden of Life 发送了电子邮件,要求考虑退还退货邮费,我还附上了收据副本。突然一片寂静,我没有收到任何回应。我决定通过我的在线帐户联系生命花园并向他们解释了情况。该工作人员表示,他们无法看到我之前与生命花园的沟通,但他们很乐意提供帮助。我寄出了邮资收据证明,2 名工作人员告知我将在 3-5 个工作日内收到邮资退款。
已经快三周了,我还没有收到退款!对这一切感到非常失望。我已经是长期客户了,这次我收到的益生菌状况很差,我希望这个问题能得到解决,因为我被告知不必追着他们要钱,我一开始就不应该付钱!
更新*
Garden of Life 建议他们可以通过 PayPal 向我退款或存入我的帐户。我选择通过 Paypal 退款并提供了我的电子邮件地址。我按照建议等了 3-5 个工作日,但尚未收到退款。我不会再麻烦你了。为什么这么规模的公司解决这个问题这么难?令人震惊。我不想再下一个到达时状况不合格的订单,然后我必须付款才能退货。这不公平。当客户需要退回有缺陷/损坏的物品时,您确实应该考虑提供预付费退货标签。这根本不公平。
Garden of Life UK 回复2024-12-11
Hi R,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Stephen
P
P. Jones · 写过 8 条评价 · 已认证 · 体验于 2024-12-09 ·
★★★★★
好的产品价格合理。
价格非常合理。而且该网站非常易于使用。
Garden of Life UK 回复2024-12-10
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
T
Teresa · 写过 3 条评价 · 已认证 · 体验于 2024-12-09 ·
★★★★★
易于使用的网站
易于使用的网站。 很棒的产品。
Garden of Life UK 回复2024-12-10
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane