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Garden of Life UK

102 条评价

4.1102 条评价
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关于 Garden of Life UK

数据更新
网站
gardenoflife.co.uk
分类
美丽与健康
所在地
United States · Manchester
状态
待认证
近 12 个月
3 条评价
差评回复率
100%(21/21 条)
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Garden of Life UK靠谱吗?

Garden of Life UK(gardenoflife.co.uk)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 102 条用户评价,属于美丽与健康分类,口碑良好。79% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 3 条。数据最后更新于 2026-08-10。

用户怎么说

D
Deron Earl Kellar · 写过 4 条评价 · 体验于 2026-05-13 ·

曾经伟大,现在受到质疑

这曾经是一种很棒的纯来源产品。现在它有了新的公司所有者,一些重要的成分发生了变化,从而产生了有效的结果。如果您是最纯粹的人,请推荐其他品牌(例如 Mary Ruth's)。事情发展到这一步,真是可惜了。

Garden of Life UK 回复2026-05-28

Hi, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Liam

N
Nicole · 写过 28 条评价 · 体验于 2025-12-24 ·

改变生活的副作用,不要靠近这个产品!

我使用 Garden of Life 益生菌很多年了,并且非常喜欢这个产品。我在保健食品商店购买,有时也在网上购买。它很贵。然而,最近几周和几个月,我出现了可怕的胃病,改变了我的生活。我决定停止服用生命花园益生菌,问题就消失了!我相信该公司已被出售(卖给雀巢?)并且配方可能已经改变?无论发生什么,我都不会再建议您靠近该产品。网上商店也关闭了。我认为该公司不再支持他们的产品。我很反感,因为我大量购买了,并且留下了我不会再碰的数量!

Garden of Life UK 回复2025-12-27

Hello Nicole,   Thank you for leaving your review. I am sorry to hear about this experience.   I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.   We look forward to resolving this matter for you. Kind Regards, Kayleigh

M
Miss Ogbe · 写过 14 条评价 · 已认证 · 体验于 2025-02-21 ·

定期购买者 - 巨大的好处

这些益生菌对我帮助很大,它们非常有助于控制肠道细菌。我使用这个产品和这个网站的其他补充品已经有两年多了。 时刻感受到他们的好处。

Garden of Life UK 回复2025-11-06

Hello, Thank you for leaving a review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your comments help us maintain and improve our services, and the team is very pleased to read your kind words. If you have any questions or concerns, please don’t hesitate to contact us – we will be happy to assist you. Take care and have a wonderful day. Kind regards, Natalia

S
SU · 写过 7 条评价 · 体验于 2025-04-22 ·

发生了什么?

发生了什么? 多年来我一直从生命花园订购益生菌。总是很棒。最近的订单收到了一个空信封! 给公司发了邮件,自动退款。我更希望收到我支付的益生菌。看了最近的评论,这种情况似乎更常见。 我希望发货的客户服务方面能够随着对产品的评价而得到改善。

Garden of Life UK 回复2025-04-23

Hi SU, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Liam

S
Sally S · 写过 4 条评价 · 体验于 2025-02-10 ·

子宫内膜异位症?试试这个

进入我尝试这些微生物组片剂的第一个月。 我决定服用它们是为了更好的肠道健康,特别是为了缓解我的子宫内膜异位症症状......我一直在流血并经历慢性疼痛。无论如何,我还是抓住了机会...... 我可以报告一下,我的子宫内膜异位症现在已经不再出血了,我已经两周没有出血了(也许有一天我可以经历28天的周期!!😆) 我知道疼痛就在那里,我患有子宫内膜异位症,所以我不期待奇迹。 但是,如果你有我所拥有的,就试试吧。早上吃一颗……看看吧。

Garden of Life UK 回复2025-03-27

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

L
Lara · 写过 8 条评价 · 体验于 2025-02-19 ·

对配方和供应情况的变化感到失望

令我有点失望的是,现在微生物组产品的CFU数量减少了(从500亿减少到300亿),而胶囊数量保持不变,但价格却没有大幅下降。此外,似乎不再可以在他们的英国商店直接购买原始维生素锌——真遗憾!我真的很喜欢这些产品。 至于益生菌,我更喜欢 Mood 或 Women's 配方,但考虑到 CFU 计数较低,它们现在感觉相当昂贵。不幸的是,我必须在其他地方寻找替代方案

Garden of Life UK 回复2025-02-20

Hello Lara, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly. Regards, Liam

S
Sylv · 写过 1 条评价 · 已认证 · 体验于 2025-02-12 ·

感谢您解决问题。

网站上未显示折扣机会 ... 编辑,英国生命花园对原始反馈的反应。 ... 感谢利亚姆解决了这个问题并提供了折扣。 这个产品不便宜,但确实有效,所以我经常订购。

Garden of Life UK 回复2025-02-13

Hello, Thank you for taking the time to leave your review. I am sorry that you have faced this problem with your discount, I have investigated your issue and sent a message to your account, please see this when possible. I look forward to resolving this for you. Kind regards, Liam

E
Eirlys · 写过 4 条评价 · 已认证 · 体验于 2025-02-04 ·

始终提供优质的服务和产品……

总是很棒的服务,产品也非常好。再次很棒的经历

Garden of Life UK 回复2025-02-10

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

C
Customer London UK · 写过 5 条评价 · 已认证 · 体验于 2025-01-27 ·

4 星评论而不是 5 星评论……

4 星评论而不是 5 星,因为我花了超过 24 小时才收到我的新客户 15% 折扣代码

Garden of Life UK 回复2025-01-30

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

g
gavin · 写过 52 条评价 · 已认证 · 体验于 2025-01-24 ·

订购快捷方便。

订购快捷方便。 优质产品的销售价格非常有吸引力。

Garden of Life UK 回复2025-01-27

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah

M
Ms · 写过 22 条评价 · 已认证 · 体验于 2025-01-19 ·

易于订购 重复订购

Garden of Life UK 回复2025-01-20

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

E
Emily · 写过 2 条评价 · 已认证 · 体验于 2025-01-13 ·

小心捆绑!

上个月,根据营养师的推荐,我从生命花园为我和我的丈夫订购了每日一次的微生物组。我刚刚订购了另一桶,但因为我单独添加了它们,而不是通过捆绑链接,所以我被收取了 67 英镑,而不是 62.99 英镑。 我觉得网站应该自动为客户添加此折扣,无论他们是否通过捆绑链接。 很遗憾,因为服务的所有其他方面都很棒。价格差异并不大,但我们目前正在服用各种补充剂来帮助我们的生育之旅,这让人感到非常沮丧和失望。

Garden of Life UK 回复2025-01-14

Hello, I am sorry to hear of this issue. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you. I will be able to get this sorted. Kind regards, Sam

L
Laukan · 写过 7 条评价 · 体验于 2025-01-10 ·

公司业绩恶化;糟糕的客户服务

我使用生命花园很多年了,直到最近才遇到问题。 我于2024年12月1日在他们的网站上订购了锌,今天是2025年1月10日,我仍然没有收到我的订单。他们的客户服务很糟糕。我多次就我的订单写信给他们。他们告诉我该产品缺货,他们不知道什么时候会回来,也无法给出日期。他们拒绝承认这个问题。这确实激怒了我。 更新:最糟糕的服务,他们在没有通知我或我们同意取消产品的情况下将钱退回到我的帐户。 太令人失望了。

Garden of Life UK 回复2025-01-10

Hi, Thank you for taking the time to leave your review. At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you? We look forward to getting this resolved. Kind Regards, Sam

M
Mariarita · 写过 5 条评价 · 体验于 2025-01-08 ·

未收到订单且未退款

多年来我一直是他们产品的忠实客户,但最近他们的服务恶化了。我是12月3号下单的,到现在还没收到货。 客户服务毫无帮助且反应迟钝。不要浪费你的钱——这不再是一项可靠的服务。 订单号504562189,gardenoflife.co.uk 服务收到的确认电子邮件。

Garden of Life UK 回复2025-01-08

Hello Mariarita, Thank you for leaving your review. I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this. Kind Regards, Kayleigh

M
Mary · 写过 2 条评价 · 已认证 · 体验于 2025-01-05 ·

我不断地喝水……

我不断受到水感染,并被告知要采取治疗措施。我又订购了两个月的东西。您网站上唯一的内容是它没有解释补救措施的实际作用。即我正在寻找一些东西来帮助我的失眠,但想知道情绪疗法是否有帮助。

Garden of Life UK 回复2025-01-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

H
Helena Drummond · 写过 2 条评价 · 体验于 2024-12-31 ·

糟糕的客户服务

糟糕的客户服务。我还没有收到订单,但已被收费。当我联系他们询问是否有任何延误时,我收到了一封自动确认退款的电子邮件 - 没有人费心询问我是否愿意重新发送产品,并且至少对这种情况表示抱歉。

Garden of Life UK 回复2025-01-06

Hi Helena, Thank you for taking the time to leave your review. We are sorry to hear your recent experience with us hasn't been positive. At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you? We look forward to getting this resolved. Kind Regards, Stephen

T
T. · 写过 24 条评价 · 体验于 2024-11-06 ·

警告:服务很糟糕!

这里的忠实顾客。几个月前,他们改变了产品的配方,但没有(!)改变他们的产品页面。即使目前,文字和图片仍然显示旧产品。然而,他们运送了重大改变的产品(完全改变了味道,维生素/矿物质少得多,氨基酸值不同,......)。 您只需得到一个您未订购的产品即可。 因此,您会期望负责任的事情,即他们提供无忧退货,因为他们运送的产品与您订购的产品(不再)不符。但不,甚至不是…… 服务台通过承诺对味道进行质量控制来解决这个问题。那里没有帮助。 在 Paypal 上提出争议,我显然赢得了索赔。但 Garden Of Life 提供的退货地址不完整,需要 PayPal 再次介入。 这种持续的经历非常糟糕。它揭示了他们可怕且不可原谅的缺乏最低限度的服务。 他们给你留下了你没有订购的产品,在退货中制造麻烦,甚至厚颜无耻地让你为他们的错误支付运费。 除了令人失望和不可原谅之外。

Garden of Life UK 回复2024-12-27

Hello T, Thank you for leaving your review. I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this. Kind Regards, Kayleigh

R
R · 写过 14 条评价 · 体验于 2024-11-21 ·

令人失望

我联系了 Garden of Life 要求退货,因为我订购的益生菌到达时状况不佳。我被告知我必须支付退货费用,并且生命花园可以考虑报销退货邮费。退货花了我 5.15 英镑。 2011 年 12 月 12 日星期二,我向 Garden of Life 发送了电子邮件,要求考虑退还退货邮费,我还附上了收据副本。突然一片寂静,我没有收到任何回应。我决定通过我的在线帐户联系生命花园并向他们解释了情况。该工作人员表示,他们无法看到我之前与生命花园的沟通,但他们很乐意提供帮助。我寄出了邮资收据证明,2 名工作人员告知我将在 3-5 个工作日内收到邮资退款。 已经快三周了,我还没有收到退款!对这一切感到非常失望。我已经是长期客户了,这次我收到的益生菌状况很差,我希望这个问题能得到解决,因为我被告知不必追着他们要钱,我一开始就不应该付钱! 更新* Garden of Life 建议他们可以通过 PayPal 向我退款或存入我的帐户。我选择通过 Paypal 退款并提供了我的电子邮件地址。我按照建议等了 3-5 个工作日,但尚未收到退款。我不会再麻烦你了。为什么这么规模的公司解决这个问题这么难?令人震惊。我不想再下一个到达时状况不合格的订单,然后我必须付款才能退货。这不公平。当客户需要退回有缺陷/损坏的物品时,您确实应该考虑提供预付费退货标签。这根本不公平。

Garden of Life UK 回复2024-12-11

Hi R, Thank you for taking the time to leave your review. We are sorry to hear your recent experience with us hasn't been positive. At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you? We look forward to getting this resolved. Kind Regards, Stephen

P
P. Jones · 写过 8 条评价 · 已认证 · 体验于 2024-12-09 ·

好的产品价格合理。

价格非常合理。而且该网站非常易于使用。

Garden of Life UK 回复2024-12-10

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

T
Teresa · 写过 3 条评价 · 已认证 · 体验于 2024-12-09 ·

易于使用的网站

易于使用的网站。 很棒的产品。

Garden of Life UK 回复2024-12-10

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane