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活动与娱乐

GearUP

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592 条评价

3.6592 条评价
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关于 GearUP

数据更新
网站
gearupbooster.com
分类
活动与娱乐
所在地
新加坡
状态
待认证
近 12 个月
504 条评价
差评回复率
92%(115/125 条)
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商家自述

GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.

以上内容由商家自行提供,未经平台核实。

GearUP靠谱吗?

GearUP(gearupbooster.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 592 条用户评价,属于活动与娱乐分类,口碑一般。67% 的评价为 4 星及以上,18% 为 1 星;商家回复了 92% 的差评;评价主要围绕使用体验、应用、产品。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. People frequently share that the software is extremely helpful for reducing annoying lag and stabilizing connections during intense online multiplayer gaming sessions. Users really appreciate how intuitive and easy the application is to set up, making it simple to enjoy smooth gameplay without technical complications. However, some reviewers were not happy with the overall performance, noting that the tool failed to fix packet loss or lower ping on specific servers. A few other people also felt frustrated when their free trials unexpectedly converted into paid annual subscriptions before they could properly evaluate the service.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

No Response from Customer Support Despite Multiple Refund Requests

Update – October 20, 2026: Refund successfully processed Following my review, Ryan from GearUP Booster contacted me personally and arranged a full refund for my annual subscription. I received the refund confirmation email and a credit notification in my debiX banking app. I appreciate Ryan's professional handling of the situation and his efforts to resolve my complaint. If you experience a similar issue, you can contact Ryan directly at ryanz @ gearupbooster . com. Original experience: I signed up for the 3-day free trial but did not have enough time to properly evaluate the service before it automatically converted into a paid annual subscription. I contacted customer support on September 14, 2026, requesting cancellation and a full refund. Despite multiple follow-up emails, including a formal second notice, I received no response. It was extremely disappointing that a public Trustpilot review appeared to be necessary to get my case addressed. Customers should not have to resort to public complaints to receive a response to a legitimate request. Although the matter was eventually resolved thanks to Ryan's intervention, the initial lack of communication significantly damaged my confidence in the company's customer support. Overall, I appreciate the final resolution, but the initial experience should have been handled much better.

GearUP 回复2026-10-19

I'm very sorry for your disappointing experience with our support team and for the lack of response to your refund and cancellation requests. This is not the level of service we aim to provide at GearUP, and I understand how frustrating it must be to feel ignored while trying to resolve an issue in good faith. I want to help you personally get this sorted out. Please reach out to me directly at [email protected] so I can review your case, arrange for the cancellation and refund, and discuss how we can restore your trial period if you still wish to evaluate the service. Thank you for your patience and for sharing your honest feedback.

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