Hi there — I'm sorry for the frustration, and I completely understand how jarring it is to hit a login wall on an account you've used for years.
The multi-factor authentication requirement was added to protect your genetic data on our platform. That said, getting locked out is the opposite of helpful.
Our support team can walk you through setup quickly, or troubleshoot if something isn't working as expected. Please reach out to us at [email protected] and we'll get you back in.
Tom
GEDmatch Product Team
Hi Jim,
We're sorry for the frustration — we know these changes can feel overwhelming, and we appreciate you letting us know. Your feedback helps us understand where we need to do better.
We want to make sure you can access your account without difficulty. Our support team can walk you through the login process step by step, at your pace — no phone or social media required.
Please reach out to us at [email protected] and we'll get you sorted out.
So glad to hear that as a newcomer to genealogy, you found GEDmatch helpful for your research!
D
Deanna Belyavski · 写过 6 条评价 · 体验于 2026-02-18 ·
★★★★★
我已经找到了一些…
我已经帮了很多亲戚/匹配的人了；非常满意。
GEDmatch 回复2026-03-19
Amazing! We love to heard when our users find relatives on GEDmatch!
O
OAP · 写过 116 条评价 · 体验于 2026-01-09 ·
★★★★★
格德匹配另一个级别
Gedmatch 为您提供的不仅仅是 DNA 家族搜索组更多的匹配 它还能告诉您哪些染色体匹配与您相关 它增强了我的家族研究
GEDmatch 回复2026-01-28
Thank you for sharing your feedback!
N
Nuala Nolan · 写过 1 条评价 · 体验于 2025-11-20 ·
★★★★★
我已经好几个月没上这个网站了……
我已经好几个月没有访问该网站了，但打算通过更多地学习如何使用它来在将来更好地利用它。
努阿拉
GEDmatch 回复2025-11-20
Hi Nuala, thanks for sharing! Would love to know what we can do to improve the # of stars you left us for this review!
N
Nicola Young Jackson · 写过 9 条评价 · 体验于 2025-10-27 ·
★★★★★
爱爱爱 GEDmatch
爱爱爱 GEDmatch，我试图说服我所有的 DNA 匹配者使用它。它提供的信息比其他网站多得多，也意味着我们都可以将信息放在这里。
如果您是一位认真的研究人员，您需要使用它。如果您不是，请展示您的 DNA 来帮助他人。
不是超级容易使用，但只需做一点工作，您就可以到达那里并能够使用这个强大的功能。
GEDmatch 回复2025-10-28
Thanks for being a GEDmatch user and your recommendation! We're working on making it easier to use... stay tuned! :)
R
Robert William Kete · 写过 2 条评价 · 体验于 2025-10-23 ·
★★★★★
我真的很喜欢使用 Gedmatch...
我真的很喜欢使用 Gedmatch，因为它教会了我很多关于 DNA 层面的谱系学的知识。我一直在使用它来帮助解决我的特定问题，这不允许我广泛使用它，但它使我能够更好地理解我的特定情况。不幸的是，据我了解，我的问题的解决方案似乎依赖于尚未信主的亲属输入的 DNA。我离它们如此之近，它们似乎对发现至关重要。这是希望。
GEDmatch 回复2025-10-28
Thanks for sharing your experience! Hopefully your relatives can see the value of DNA and GEDmatch to help you break through your brick wall!
