Once is not just another dating app. It’s a mindful experience designed to match you with like-minded singles around the world. This alternative approach to matchmaking avoids the ineffective swipes, rushed choices and bad matches often experienced in online dating. Once is here to help you discover something more meaningful. Imagine a dating site that adapts to your preferences, offering perfect matches every day, mutual likes, live streaming, and intelligent algorithms based on shared vibes, music taste, and personality.Once will calmly connect you with the best people around the world for highly engaging chat without relying on any tricks or gimmicks. In a world filled with the chaos of online dating, Once provides a slow and mindful approach, serving as the perfect antidote. Cosmopolitan magazine say Once is “literally the answer to your swipe and dating app fatigue”.Created in France in 2010, Once received a major relaunch in 2021 and now draws from over 25 years of experience and an expert team of over 350 dedicated specialists. The safe and caring dating app has over 13 million members ready to date both locally and worldwide. Sign up nowOnce is focused on delivering quality over quantity with the best possible slow dating.Carefully designed features enable Once to expertly match you with like-minded people for a mindful and unique dating experience. The Perfect Match feature wisely pairs you with several ideal people once a day to improve your chances of success, while the groundbreaking Music Match feature connects members based on their music preferences using Spotify. Vibes is another advanced matchmaking tool that partners the most suitable people based on 100s of interests and personal qualities. Once dating app is available free on Google Play and App Store.
Hello! Thank you for your honest feedback. We’re sorry to hear that the coin system didn’t meet your expectations. Coins (or gems) are designed to provide flexibility, allowing users to access additional features as needed, but we understand it might not work for everyone.
Did you know that subscribing eliminates the need to use gems for regular messaging? It’s one way to enjoy smoother communication within our community. Still, your feedback is invaluable, and we’ll make sure it reaches the team as we strive to improve ONCE for all users.
If you have specific suggestions or concerns, feel free to reach out to us at [email protected]. We’d be happy to assist you and ensure you have a better experience. Thanks again for helping us grow!
I have not opted to be a member as I…find your terms confusing and don't make sense for someone who actually wants to meet people in person.
I have not opted to be a member as I find your terms confusing. It seems you cannot add a phone number, and address or other way to contact people outside the app. I am seeking actually MEET people live so I find this seems to just be a pen pal site. The popular members are free, yet if you are a paid member you cannot connect with popular members? Very confusing. I puchased some gems and did a word count for the 5 messages I sent, and they got used up so quickly. I feel there are men on here who are simply pretending and getting you to use up your credits... Not a fan.
Once 回复2024-12-24
Hello! Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience with ONCE didn’t meet your expectations, and we’d like to address your concerns to provide more clarity.
At ONCE, we prioritize safe and meaningful connections, which is why we encourage interactions within the app and advise against sharing personal information too soon. This approach helps maintain a secure environment for everyone. We understand this may feel limiting for users looking to meet in person quickly, and your input is valuable as we strive to balance safety and user preferences.
Regarding popular members and messaging, gems are required for premium features, but subscribing allows for free and unlimited messaging with regular members. The gem system is designed to provide flexibility, but we acknowledge it can feel confusing at times. We’ll take your feedback to improve transparency around how these features work.
As for your concerns about fake profiles or men exploiting the gem system, this is absolutely against our values. Our moderation team actively works to verify members and investigate any suspicious activity. If you’ve encountered anything questionable, please report it using the “Report” button or reach out to us at [email protected] so we can address it.
Thank you for giving ONCE a try, and we hope we can work together to make your experience better in the future!
Either the women are bots or once employees. There's no actual meeting through the app. They just want to string you along so you'll buy more gems so that you can talk to them more. Feels like a scam to me.
Once 回复2024-12-24
Hello! Thank you for your feedback. We’re sorry to hear that you feel this way. Please rest assured that our community is built on real users, and we have a dedicated moderation team working hard to ensure authenticity. Bots and fake profiles are strictly against our rules, and any suspicious accounts can be flagged using the “Report” button in the app or by contacting our support team at [email protected]. We take these concerns seriously and investigate every report thoroughly.
As for gems, they’re designed to provide optional flexibility for enhanced features, while our subscription model allows free and unlimited messaging with regular members. We understand how this might feel, and your feedback is invaluable in helping us improve transparency and user experience.
We’d love to address your concerns further and restore your trust in our community. Please don’t hesitate to reach out to us at [email protected]. Your input helps us grow and create a better experience for everyone. Thank you!
I don't like the fact that after paying a monthly fee, I then have to go and pay for gems to chat. Very deceptive. I will not be renewing my membership. ☹️😡
Once 回复2024-12-24
Hello, and thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your disappointment. Transparency is extremely important to us, so it’s concerning that the gem system wasn’t clear from the start. With a subscription, messaging regular members is unlimited and free, but gems are still required for premium features or contacting specific types of users.
We understand how this could feel confusing or frustrating, and we’ll work on better communicating how our system works to avoid such experiences in the future. Your input is invaluable for improving ONCE for everyone.
If there’s anything we can do to improve your experience or clarify further, please feel free to reach out to us at [email protected]. We’d be more than happy to assist. Thank you for giving ONCE a try, and we’re sorry it didn’t meet your expectations. ❤️
A member has to purchase a lot of gems to speak with non-member which as you know, during the testing phase, people don't want to join.
Once 回复2024-12-24
Hello! Thank you for your feedback and for sharing your thoughts. We understand how the gem system might feel limiting during the early stages of using ONCE. Gems are designed to give users the flexibility to interact with premium features, while a subscription allows for unlimited communication with regular members. However, we realize this can create a challenge when connecting with non-members who might still be exploring the app.
Your concern about the balance between encouraging new members to join and enabling meaningful conversations is valid, and we’ll share your feedback with the team as we continually improve our platform. If you have specific suggestions or would like more details about how our system works, feel free to reach out to us at [email protected]. We’d love to assist you further and ensure a better experience.
Thank you for helping us make ONCE better! ❤️
Hello! Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t been satisfying so far. Location-based matchmaking can sometimes be challenging, especially in less densely populated areas, but we’re continuously working to improve our algorithms to connect users more effectively within their regions.
If you haven’t already, make sure your location settings in the app are accurate to help find matches closer to you. We’d also love to hear more about your situation—feel free to contact us at [email protected], and we’ll gladly look into it further.
Thank you for giving ONCE a try, and we appreciate your patience as we work to enhance the experience for everyone!
Very disappointed!!
This site is a complete rip off. Not only do you pay to be able to use the app but you also have to pay for credits (which are outrageously expensive) to be able to message people!!
In addition I sincerely doubt whether the people on the app are genuine!!
Once 回复2024-12-24
Hello, and thank you for sharing your feedback. We’re truly sorry to hear about your disappointment with ONCE. Your concerns are important to us, and we’d like to address them as transparently as possible.
The gem system is designed to offer flexibility for premium features, but we understand it can feel frustrating, especially if it wasn’t clear from the start. For those looking to message freely, a subscription allows unlimited messaging with regular members, which may provide a more seamless experience.
As for the authenticity of users, please rest assured that our moderation team works diligently to ensure our community remains genuine and safe. If you have doubts about any profiles, we encourage you to report them directly in the app or reach out to us at [email protected] so we can investigate thoroughly. We take such concerns very seriously.
We genuinely value your feedback, and it helps us improve for everyone. If you have further suggestions or unresolved concerns, please don’t hesitate to get in touch. We’re here to assist and work towards a better experience for our users. Thank you for trying ONCE! ❤️
This app is total fantasy. Call center people. No real people. It's all about the money. Stay away from.Amber, Madison, Hope and Emma, confirmed fakes Dec 2024.
Once 回复2024-12-24
Hello! Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with ONCE has left you feeling this way. Ensuring a genuine and safe community is our highest priority, and the concerns you’ve raised are something we take very seriously.
Our platform is designed for real people to make meaningful connections, and we have strict guidelines and moderation practices in place to prevent fake profiles. If you suspect any profiles to be inauthentic, such as Amber, Madison, Hope, or Emma, we encourage you to report them through the app or by contacting our team at [email protected]. We’ll investigate promptly to ensure everything aligns with our community standards.
Regarding your mention of the app being “all about the money,” we understand how this might feel. Features like gems are intended to provide optional flexibility, while subscriptions offer unlimited messaging with regular members. We’ll continue to work on improving the transparency and balance of our system based on feedback like yours.
We’d love the opportunity to address your concerns further and regain your trust. Please don’t hesitate to reach out—we’re here to help! Thank you for your input, as it helps us grow and improve.
I would like to be able to sort on age. I get a lot of 20 and 30 year olds coming thru
Once 回复2024-12-24
Hello! Thank you for your feedback and for sharing your thoughts on how ONCE could better meet your preferences. We understand how important it is to see matches that align with your interests, including age.
Currently, our system aims to provide a variety of matches, but we recognize the value of giving users more control over their preferences. Your suggestion to sort or filter matches by age is a great idea, and we’ll pass it along to our team as a potential feature for future updates.
If there’s anything else you’d like to share or suggest, feel free to reach out to us at [email protected]. Your input helps us improve and create a better experience for everyone. Thank you for helping us grow! ❤️
The women on your site are teasers. They say on thing but do not want to meet at a restaurant. They have no spine
You are not doing anything well. My whole experience has been a waste of my money. As soon as I can run my Gems I am going to unsubscribe this site. That date of experience is ongoing, not just one time but all the time
Once 回复2024-12-24
Hello! Thank you for sharing your experience and for your 5-star rating, though it’s clear that your time on ONCE has not met your expectations. We’re sorry to hear that you feel disappointed and frustrated, and we truly value your feedback.
We understand how discouraging it can be when interactions don’t progress as hoped. While ONCE provides tools to help foster meaningful connections, we can’t fully control the personal intentions of members. That said, we’re committed to ensuring that ONCE is a platform where genuine people can connect. If you’ve encountered members who you feel aren’t serious, please don’t hesitate to report them or reach out to us at [email protected].
Your concerns about the gem system and your overall experience are important to us, and we’d love the opportunity to assist further or clarify how features work. If you’re open to it, please let us know how we can make things right.
Thank you for your feedback—it helps us improve, and we wish you the best in finding the connection you’re looking for. ❤️
Still too few points of data of the members; No date of birth. No requirement for members to submit a minimum amount of self-created content; *without notation as such. No obvious method to write a letter instead of chat/box. Etc. Etc. Anymore 'advice' and I will have to charge you for telling you how to run a business in the dating world. You coders and designers sit there thinking instead of participating in it yourself. I have spent over a hundred thousand dollars in 5 years on dating sites, so I should be running this business.
Call me of interested in actually serving your members in their quest of finding their love!
Once 回复2024-12-24
Hello! Thank you for your detailed and candid feedback. We genuinely appreciate the time you’ve taken to share your thoughts and suggestions for improvement. Your points are insightful, and we’d like to address them.
We understand your concerns about the level of detail in member profiles, such as missing dates of birth and a lack of mandatory self-created content. These details can significantly enhance trust and help foster more meaningful connections, so your feedback will be shared with our team as we work to refine ONCE and meet our members' expectations.
Regarding the absence of features like a letter-writing format, we recognize that many users value more thoughtful and personalized communication options. This is a fantastic suggestion, and we’ll consider it as we continue to improve the platform.
Your expertise and experience in the online dating world are clear, and we appreciate the constructive criticism. If you’re open to providing more suggestions or insights, feel free to reach out to us at [email protected]. We’d love to hear more about how we can better serve our members.
Thank you again for your feedback—it’s through input like yours that we grow and improve. ❤️
Genuine Connections, but Challenges with Costs and Authenticity
Likes:
Structured Matching Process: ONCE encourages thoughtful communication by having users engage in one conversation per day, which can lead to more meaningful connections.
Focus on Serious Relationships: The platform is geared towards people looking for genuine, long-term connections, which aligns with your interest in honesty and trust in relationships.
Safety Features: ONCE emphasizes safety and comfort, especially with its features like verifying profiles to ensure a secure environment.
Potential for Authentic Connections: You had a positive experience with Betty, suggesting that ONCE might foster real conversations and connections.
Dislikes:
Paid Credits: The requirement for credits to continue chatting can be frustrating, especially when they run out quickly, leading to added costs.
Limited Communication Options: Moving to a free platform (like you suggested) can be challenging when the other person isn't ready to share personal contact information.
Frustrating for Casual Interaction: The slower pace and limited messages might not suit everyone, especially those who prefer more immediate or frequent interactions.
Uncertainty About Real People: It can be hard to tell if the people you're interacting with are real, adding to concerns about authenticity and safety.
Once 回复2024-12-24
Hello! Thank you for taking the time to provide such a detailed review, highlighting both what you liked and disliked about ONCE. We truly appreciate your balanced feedback, as it helps us understand what’s working and where we can improve.
**What You Liked:**
We’re glad to hear that you appreciated ONCE’s structured matching process and focus on fostering meaningful, long-term connections. Features like profile verification and safety measures are core to our mission of creating a secure and trustworthy environment. It’s also wonderful to know you had a positive experience with a connection like Betty—this is exactly the kind of interaction we aim to facilitate.
**What You Disliked:**
We understand the frustration around the need for paid credits and how quickly they can run out during engaging conversations. We’re always working to strike a better balance between offering premium features and maintaining accessibility for users. Your concerns about authenticity and the challenges of transitioning to more personal communication are valid, and we’ll consider these points as we refine the user experience.
Your feedback about the pace of interactions and communication limitations is also important. While the “one match a day” approach is designed to encourage meaningful engagement, we understand that it may not suit everyone’s preferences.
If there’s anything else you’d like to share or specific suggestions you have for improving ONCE, we’d love to hear from you at [email protected]. Your input is invaluable, and we’re committed to making ONCE a better platform for everyone. Thank you again for sharing your thoughts! ❤️
i joined as a premium member and i still have to buy gems to talk to people. what am i paying for if i still have to buy gems
Once 回复2024-12-24
Hello! Thank you for sharing your feedback. We’re sorry to hear that the gem system has caused frustration, especially as a premium member. We’d like to clarify how the subscription works and address your concerns.
As a premium member, you enjoy unlimited messaging with regular members. Gems are only required for additional premium features, such as messaging “popular members.” We understand how this can feel unclear or frustrating, and your feedback highlights the need for better communication about the benefits of a subscription.
Your input is incredibly valuable, and we’ll share it with our team to help improve the transparency and balance between subscription features and gem usage. If you’d like assistance or have additional questions, please don’t hesitate to contact us at [email protected].
Thank you for taking the time to share your experience—it helps us make ONCE a better platform for everyone. ❤️
Every time I go to chat with somebody I have to pay more money because I quote run out of gems that's ridiculous when I've already paid the monthly fee
Once 回复2024-12-24
Hello! Thank you for sharing your feedback. We’re sorry to hear about your frustration with the gem system, especially after paying for a subscription. We understand how this can feel discouraging, and we’d like to clarify.
A subscription provides unlimited messaging with regular members, while gems are needed for premium features, such as messaging popular members. We recognize that this setup may not align with everyone’s expectations, and your feedback is invaluable in helping us improve transparency and value for our users.
We’ll pass your comments to our team to explore ways to better balance subscription benefits and additional costs. If you’d like assistance understanding how the system works or have other concerns, please reach out to us at [email protected]—we’re here to help.
Thank you for sharing your thoughts—they help us work toward a better experience for everyone. ❤️
Most of the profiles are fake with professional pictures of models. And not local. They get paid to keep you talking and buying credits. Shame on you.
Once 回复2024-12-24
Hello! Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Ensuring authenticity and creating meaningful connections is our top priority, and it’s concerning to hear about your doubts regarding profiles and locations.
Our moderation team actively works to verify profiles and remove fake or inappropriate accounts. If you’ve encountered suspicious profiles, please report them using the “Report” button in the app or contact us at [email protected]. We’ll investigate thoroughly to ensure compliance with our standards.
Regarding locations, we aim to match users as accurately as possible based on preferences and proximity. If you’ve noticed issues, we’d love to assist you in troubleshooting and improving your experience.
Your concerns about costs and transparency are also noted. Gems are designed to provide optional features, but we understand how this can feel discouraging. Your feedback will help us refine the platform to better serve our users.
Thank you for your honest input—it helps us improve. If you’d like to discuss your experience further, don’t hesitate to reach out. ❤️
I like the variety of women but most don't want to make a commitment! Very few in my range of the ages I'm looking for.
Once 回复2024-12-24
Hello! Thank you for sharing your feedback. We’re glad to hear you appreciate the variety of profiles on ONCE, but we understand your frustration about finding matches that align with your preferences, especially in terms of age and commitment.
We recommend updating your search preferences to fine-tune your matches, which can help you connect with people closer to your desired age range. That said, we understand that finding someone ready for a commitment can be challenging, and we’re continually working to improve our matchmaking process to create more meaningful connections.
Your feedback is invaluable, and we’ll share it with our team as we work to enhance the experience for all our users. If there’s anything else we can do to help, please don’t hesitate to reach out to us at [email protected]. Thank you for giving ONCE a try, and we wish you the best in your search for the right connection! ❤️
The fact that you have to pay to talk to somebody every five text is ridiculous. I’m not happy with my experience. You’re ready to pay a fee to be a member.
Once 回复2024-12-24
Hello! Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met your expectations, and we understand your frustration with the gem system.
While gems are intended to provide flexibility for accessing premium features, we recognize that it can feel limiting when combined with a subscription. With a subscription, messaging regular members is unlimited, but gems are still required for certain features like messaging popular members. Your feedback highlights the need for us to evaluate how we can provide better value and transparency for our users.
We truly appreciate your input, as it helps us refine ONCE to create a more enjoyable and straightforward experience. If there’s anything we can do to assist or improve your experience, please don’t hesitate to reach out to us at [email protected]. Thank you for giving us a try, and we hope to make things better in the future! ❤️
It should be unlimited messaging instead of buying gems to talk
Once 回复2024-12-24
Hello! Thank you for sharing your feedback. We understand how frustrating it can be to run out of gems while trying to have meaningful conversations. Your point about preferring unlimited messaging is absolutely valid.
With a subscription, messaging regular members is unlimited, but gems are still needed for certain premium features, such as contacting popular members. We realize that this system may not align with everyone’s preferences, and your suggestion for fully unlimited messaging is an idea we’ll pass along to our team for consideration.
Your input helps us improve ONCE and create a better experience for everyone. If you have more thoughts or would like assistance, feel free to reach out to us at [email protected]. Thank you for helping us grow! ❤️
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