Once

Hello! Thank you for sharing your feedback—we truly value your honesty and are sorry to hear that certain aspects of ONCE didn’t meet your expectations. We understand your frustration with the gem system. While gems are designed to provide flexibility for accessing premium features, we realize that the cost can feel high over time. For users who prefer simpler communication options, our subscription offers unlimited messaging with regular members. That said, we’re taking feedback like yours to heart as we look for ways to make ONCE more affordable and accessible. Your concerns about bots are also taken very seriously. Maintaining a genuine and secure community is a top priority, and we have a dedicated moderation team working to detect and remove fake profiles. If you’ve encountered suspicious accounts, we encourage you to report them via the app or contact us at [email protected] so we can investigate thoroughly. Thank you for sharing your thoughts—it helps us improve ONCE for everyone. If there’s anything more we can do to address your concerns, please don’t hesitate to reach out. ❤️

Hello! Thank you for sharing your feedback. We’re sorry to hear that you’ve experienced a lack of responses—it can be frustrating when conversations don’t progress the way you’d hoped. There can be various reasons for this, from members being inactive to mismatched interests. We recommend ensuring that your profile is complete and engaging, as it can make a big difference in attracting responses. Additionally, if you’re reaching out to “popular members,” keep in mind they may receive a higher volume of messages, which could impact response rates. Your feedback highlights an area we can work on, and we’ll pass it along to our team to explore ways to improve engagement and create more meaningful interactions for everyone. If you’d like more tips or assistance with your profile, feel free to reach out to us at [email protected]. Thank you for sharing your thoughts—they help us grow and improve! ❤️

Hello! Thank you for your feedback, and while we see the 5-star rating, it’s clear you’re not satisfied with your experience. We’re sorry to hear that you feel this way about ONCE, and we take your concerns seriously. We understand how important it is to see authentic profiles that reflect your location and preferences. Ensuring a genuine and trustworthy community is a top priority, and we work hard to connect users with real people. If you’ve encountered issues with location accuracy or suspicious profiles, we encourage you to report them using the “Report” button in the app or by contacting our support team at [email protected]. Regarding costs, gems are designed to offer flexibility for optional premium features, but we understand your concerns about value and transparency. Your feedback helps us evaluate and improve how we communicate and structure our pricing. Thank you for sharing your thoughts, and if there’s anything we can do to assist further or clarify, please don’t hesitate to reach out. We’re here to help! ❤️

Hello! Thank you for your feedback, and while we see the 5-star rating, we understand that your experience has been far from positive. We’re sorry to hear about your frustrations, and we’d like to address your concerns. The gem system is designed to provide flexibility for accessing premium features, but we understand how frustrating it can feel when it limits your conversations. For those who prefer seamless communication, our subscription model allows unlimited messaging with regular members, and we’ll take your feedback into account as we consider ways to improve the balance and value of our offerings. We also recognize your concerns about not being able to share personal contact information directly. This restriction is in place to prioritize safety and create a secure environment for users, but we understand how it can impact your ability to form meaningful connections. Your suggestion to reevaluate this system is noted, and we’ll share it with our team as we work to improve. We truly appreciate your candid feedback—it helps us identify areas where we can do better. If you’d like to share more details or need further assistance, please reach out to us at [email protected]. Thank you for trying ONCE, and we’re committed to creating a better experience for all users. ❤️

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Hello, and thank you for sharing your concerns. I’m sorry to hear that you’ve had such a frustrating experience. I’d like to clarify that ONCE does not use paid actors or models to engage users. All profiles are created by real people, and our moderation team works hard to ensure the authenticity of all members on the platform. Regarding messaging costs, while gems are required for communication without a subscription, our premium subscription offers unlimited messaging with regular members, helping to simplify and reduce the cost of conversations. We understand that this model may not work for everyone, and your feedback is invaluable in helping us explore ways to improve. If you have additional concerns or specific issues you’d like us to address, please reach out to us at [email protected]. We’re here to help and appreciate the opportunity to make your experience better. 💬✨

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Hello, and thank you for sharing your feedback. We’re sorry to hear that our pricing structure has been frustrating for you. While our premium subscription provides unlimited messaging with regular members and additional benefits, we understand that the gem system for extras may feel overwhelming. Your feedback is invaluable, and we’re always looking for ways to make the app more user-friendly and transparent. We’ll share your suggestions with our team as we continue refining our offerings. If you have additional thoughts or questions, please don’t hesitate to reach out to us at [email protected]. Thank you for your input—it helps us improve and provide a better experience for all! 💬✨

Hello, and thank you for your feedback. We’re sorry to hear that you feel the app is too expensive. We strive to offer a variety of options, including a premium subscription that provides unlimited messaging with regular members and additional perks, to give users more flexibility. We understand that pricing is an important factor, and your input helps us evaluate and improve our offerings to better suit our users’ needs. If you have specific suggestions or questions, we’d love to hear them—please don’t hesitate to contact us at [email protected]. Thank you for taking the time to share your thoughts. We appreciate your feedback as we work to enhance the experience for everyone! 💬✨

Thank you for your feedback. We’re sorry to hear that you found our services too expensive. At ONCE, we aim to provide a balance between quality features and accessibility. For those seeking more flexibility, a subscription offers unlimited messaging with regular members, reducing the need for additional costs. Your feedback is valuable, and we’ll share it with our team as we continue to improve the experience for everyone. If you have further questions or need assistance, please reach out to us at [email protected]. The ONCE Team

Thank you for your positive feedback—we’re glad to hear you’re enjoying the app overall! We understand your concern about the cost of messaging, especially when you’re having ongoing conversations. With a premium subscription, you get unlimited messaging with regular members, which helps reduce the need for additional gems. That said, we’re always looking for ways to improve the experience and make meaningful connections more accessible. Your feedback is incredibly valuable, and we’ll share it with our team as we continue to enhance the app. If you have any questions about your subscription or need assistance, please feel free to reach out to us at [email protected]. We’re here to help!

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Thank you for sharing your experience. We’re sorry for the confusion regarding our services. With a subscription, you can enjoy unlimited messaging with regular members. However, certain premium features may require gems, which are entirely optional. We understand this may not have been clear upfront, and we’re continuously working to make the experience more transparent for our users. If you have any questions or need help with your account, please don’t hesitate to contact us at [email protected]—we’d be happy to assist. Your feedback is valuable, and we appreciate you taking the time to let us know.

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Hello, and thank you for your review and your positive rating! We’re thrilled to hear that you enjoyed aspects of the app, but we’re sorry to hear that concerns about costs and authenticity affected your experience. To clarify, all profiles on ONCE belong to real people, not AI. Our moderation team works diligently to ensure authenticity and provide a safe space for meaningful connections. As for messaging, while gems are required for certain features, a premium subscription allows unlimited messaging with regular members, offering a more seamless experience. We greatly value your feedback and will continue improving the app to make it both enjoyable and cost-effective. If you have any additional questions or concerns, feel free to reach out to us at [email protected]. Thank you for giving us the opportunity to address your concerns! 💙✨

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Thank you for sharing your thoughts. We completely understand how important it is to manage costs, especially with a holiday coming up. While messaging on ONCE requires gems, a subscription allows unlimited messaging with regular members, which can make conversations easier and more cost-effective. We’re committed to helping you find genuine connections, and we truly hope you meet the right person very soon. If you need any assistance or have questions about how the app works, please reach out to us at [email protected]—we’re here to help! Wishing you all the best on your journey to love.

Thank you for sharing your experience. We understand how frustrating it can be when conversations don’t lead to in-person meetings as quickly as you’d hoped. At ONCE, our goal is to help users build genuine connections at a pace that feels right for both sides. While some members may take longer to feel comfortable meeting in person, we encourage open and clear communication about intentions to ensure a positive experience. If you have suggestions or need help navigating the app, please reach out to us at [email protected]—we’re always here to assist. Your feedback is valuable and helps us continue improving ONCE to better serve everyone’s dating goals.