可怕
我被困在停车场一个多小时了,没有保安或工作人员在场,而且大门也不起作用!
Thank you for your feedback, We’re very sorry to hear about your experience and completely understand how stressful it must have been to be stuck at the parking facility without any assistance. We can confirm that you reached out to our team on the day of check-out when the QR code didn’t scan, and our customer success team immediately coordinated with the parking lot to get you help from the on-site attendant. We truly regret the inconvenience and frustration this caused and appreciate your patience and understanding. We’ll be working closely with the facility to ensure this doesn’t happen again. Your feedback helps us improve and continue offering better experiences for our valued customers.
