Global Airport Parking

Dear Marina, We're sorry to hear about your experience and understand how frustrating this must have been. We'd like to clarify that some parking locations have a Pay at Lot balance, meaning only a portion of the reservation is paid online and the remaining amount is collected by the parking facility upon arrival. This information is displayed during the booking process and is also included in the reservation confirmation email. The Pay at Lot amount and pricing are determined by the parking lot itself. For future reservations, we recommend selecting a parking location without a Pay at Lot balance if you prefer to pay the full amount upfront. We appreciate your feedback and hope you'll give us another opportunity to provide a better experience. Team Global

Hello, Thank you for sharing your experience, and we're truly sorry for the inconvenience and stress this situation caused, especially so close to your flight. This is certainly not the experience we want for our customers. We sincerely apologize for the frustration of arriving at the parking location only to find that it was unable to honor your reservation. We'd like the opportunity to review your case in detail and work toward a resolution. Since we are unable to identify your reservation from your review, please contact our support team with your reservation details by emailing [email protected] or by calling our customer support line at 954-828-0242. Our team will investigate what happened and do our best to provide an appropriate resolution. We appreciate your feedback, as it helps us improve our service and prevent similar situations in the future. Team Global

Hello, Thank you for your continued support! We're delighted to hear that you enjoy using Global Airport Parking and that you find the booking process easy, the shuttle service reliable, and your overall experience worry-free. Providing convenience and peace of mind is what we strive for. We truly appreciate your loyalty and look forward to serving you again on your future trips. Safe travels! Team Global

Hello, Thank you for your great review! We're glad to hear that you found the booking process fast and easy. We appreciate your feedback and look forward to assisting you again with your future travel parking needs. Safe travels! Team Global

Hi Gina, Thank you for your wonderful review! We're delighted to hear that you appreciated our covered parking, affordable rates, convenient airport location, and quick, friendly shuttle service. It's especially rewarding to know that our shuttle drivers made such a positive impression—they'll be thrilled to hear your kind words. We truly appreciate your support and look forward to serving you again on your next trip! Safe travels! Team Global

Hi Nelli, Thank you for your wonderful feedback! We're thrilled to hear that Ted T. was able to help you resolve the issues you encountered in the app and guide you through the process successfully. Providing clear and effective support is our goal, and we're glad Ted was able to make your experience a positive one. We'll be sure to share your kind words with Ted and recognize his excellent service. Thank you for choosing Global, and we look forward to assisting you again in the future! Team Global

Hi Ed, Thank you for taking the time to share your experience! We're delighted to hear that Aaron provided polite, patient, and helpful assistance while helping you modify your reservation. We understand that travel plans can change unexpectedly, and we're glad Aaron was able to make the process smooth and clearly explain everything along the way. We'll be sure to pass along your kind words to Aaron. Thank you for choosing Global, and we appreciate the opportunity to assist you! Team Global

Hi Tim, Thank you for your feedback. We apologize for the inconvenience and frustration this caused. Typically, once a booking is confirmed, you will receive an initial receipt and order confirmation email. In addition, a revised confirmation email containing the parking location details and check-in instructions is sent closer to your check-in date, usually within 24 hours before arrival. We understand how important it is to have the parking address readily available, and we appreciate your comments as they help us improve the customer experience. Thank you for bringing this to our attention. Team Global

Hi Eric, Thank you for sharing your experience! We're glad Ted was able to assist you quickly and get your QR code sent over when you needed it. We understand how stressful travel can be, especially when you're on a tight schedule, and we're happy to hear you made it to the terminal on time. We appreciate your feedback and thank you for choosing Global Airport Parking. Safe travels, and we look forward to serving you again! Team Global

Hi Minnie, Thank you for your wonderful review! We’re delighted to hear that you had a great experience with Global Parking. Your feedback truly means a lot to us, and we appreciate you taking the time to share it. We look forward to serving you again in the future. Safe travels! - Team Global

Dear April, Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced. We are a booking platform that works to secure reservations at parking lots on your behalf. While we strive to ensure that every reservation is honored, on rare occasions a lot may be full without our prior knowledge. In such situations, we do our best to move customers to a similar parking location when the lot allows it. Unfortunately, in your case, we were unable to find an alternative at the time, and we are truly sorry for the stress and extra expense this caused you. If you have any further concerns or questions, please don’t hesitate to reach out to us at [email protected]. We appreciate your feedback and will continue working with our parking partners to minimize such occurrences in the future. Team Global

Hi Aaron, Thanks for your feedback—we’re sorry to hear about your experience. We understand how frustrating it can feel when the website doesn’t behave as expected or seems to push services you don’t need. That’s not the experience we aim to provide. If you’re still experiencing issues, we recommend trying a quick refresh, clearing your browser cache, or using a different browser/device, as this can sometimes resolve unexpected behavior. That said, we’ve also shared your feedback with our technical team to review and improve the experience. We can see that you have an active booking—if you need any help with it or with future reservations, please feel free to reach out. We’re here to help. - Team Global

Hi Milly, Thank you for your wonderful 5-star review! We’re delighted to hear that you found the booking process easy and the parking both secure and affordable. It’s also great to know our customer service team was helpful when you needed assistance. We truly appreciate your support and look forward to serving you again! - Team Global

Hi Edward, Thank you for your feedback. We’re glad to hear you had a great experience with our pricing and availability. Providing convenient options and competitive rates is something we continuously strive for. We truly appreciate your support and look forward to serving you again! - Team Global

Dear Mina, We’re truly sorry to hear about your experience and sincerely apologize for the stress and inconvenience caused. We completely understand how critical it is to have a reliable parking spot, especially when traveling, and we regret that this was not your experience. Please note that all on-site operations, including space availability and occupancy management, are handled directly by the parking lot. In situations where a lot becomes full, if we are informed in advance, we typically try to assist by finding a nearby parking location with available spaces. If no alternatives are available, we proceed with a refund. However, situations like this are rare and usually occur when the parking lot does not notify us ahead of time regarding capacity issues. Regarding the subscription charge, we had communicated the pricing update to all customers via email prior to the change. We’re sorry if you may have missed this communication. We understand your frustration and truly regret the experience you’ve had. If you have any further concerns or would like us to review your case in more detail, please feel free to reach out to us at [email protected], and our team will be happy to assist you. Team Global

Dear Crockett, Thank you for sharing your feedback! We’re glad to know the booking process and overall experience were smooth and convenient. Your support means a lot to us, and we look forward to assisting you again on your future trips. Team Way