Global Airport Parking

Dear Patricia, Thank you for sharing your experience! We're really glad to hear that the front desk staff and the shuttle driver were so helpful and welcoming. Positive interactions like these truly make the travel experience smoother and more enjoyable.We appreciate you taking the time to recognize their efforts and hope to assist you again on your future trips. Team Global

Dear Rosemary, Thank you for taking the time to share your feedback! We're happy to know you had a positive experience with us. Your support truly means a lot, and we look forward to assisting you again whenever you need parking in the future. Team Global

Dear Caleb, Thank you for taking a moment to share your experience! We're happy to know everything went smoothly for you. We truly appreciate your support and hope to assist you again the next time you travel. Team Global

Dear Customer, Thank you for sharing your feedback! We're glad to hear that the website was easy to use and that the information about the hotels helped you make your selection. We strive to make the booking process as simple and transparent as possible so customers can confidently choose the option that works best for them. We hope your upcoming parking experience goes just as smoothly! If you need any assistance along the way, feel free to reach out to us at [email protected] and our team will be happy to help. Team Global

Dear Veronica, Thank you for sharing your experience with us. We’re sorry to hear about the wait and the discomfort during the loading process, we understand how frustrating that can be, especially in the heat. Shuttle operations are handled directly by the parking lot, but we truly appreciate you bringing this to our attention and will be sure to pass the feedback along to the lot management so they can work on improving the experience. We’re glad to hear the vans themselves were comfortable. Team Global

Dear Guillermo, We’re truly sorry for the inconvenience you experienced, especially during such a time-sensitive situation while trying to catch your flight. Our team did try our best to assist by offering a lot move at the time. However, please note that all on-site operations, including lot capacity and availability, are managed directly by the parking lot, and as a booking platform we do not have control over those operations. That said, we have refunded the amount paid through our platform. Unfortunately, we’re unable to reimburse additional charges paid directly to the airport or parking facility.We sincerely apologize again for the experience and appreciate your understanding. Team Global

Dear Ewa, Thank you for sharing your feedback! We truly appreciate your continued trust in our service for your airport parking needs.It means a lot to have your support, and we look forward to assisting you again on your future trips. Team Global

Dear Eileen, We’re truly sorry to hear about the experience you had and understand how frustrating this must have been, especially during travel. Please note that all on-site operations, including front desk assistance and shuttle services, are managed directly by the parking lot. However, we would still like to review this further for you.Kindly reach out to us at [email protected] with your reservation details so our team can look into the matter and assist you accordingly Team Global

Dear Shahana, We sincerely apologize for the inconvenience you experienced. We understand how frustrating it must have been to expect a shuttle service and find that it was not operating. We’d like to clarify that we are a booking platform, and all on-site operations, including shuttle services, are managed directly by the parking lot. Our platform only facilitates the parking reservation. However, due to the inconvenience caused, we have processed a full refund for your parking reservation. We truly appreciate your feedback and will share it with the parking partner to help improve the experience for future customers. Team Global

Dear Customer, We’re sorry for the confusion and apologize for the inconvenience caused. Parking lots may apply additional charges if the vehicle is checked out later than the reserved check-out time, even if the reservation was made for the expected travel dates. This additional amount is determined directly by the parking facility based on the actual exit time. Thank you for your understanding. Team Global

Dear Jazzy, We’re truly sorry to hear about the frustrating experience you had during your return at Hartsfield–Jackson Atlanta International Airport. We completely understand how stressful it must have been to spend so much time trying to locate the correct shuttle pickup point after a long trip. Your experience is certainly not the kind of situation we want our customers to face. The shuttle and pickup information we share in the reservation details is provided to us directly by the parking lot. Since we do not have staff operating on-site, all day-to-day operations, including shuttle services and pickup locations, are managed directly by the parking facility itself. Unfortunately, if the lot updates their pickup procedures without notifying us in time, it can sometimes lead to outdated information being shared. To help us review this matter further and follow up with the lot involved, we kindly ask that you share the details of your reservation with us by emailing [email protected]. Our team will be happy to look into the situation and escalate it with the parking provider. We sincerely apologize again for the inconvenience and appreciate you taking the time to bring this to our attention. Your feedback helps us work toward improving the experience for our customers. Team Global

Dear Diane, Thank you for the great feedback! We’re so glad to hear that you love the affordability and ease of use.We truly appreciate your support and will continue working to make parking simple and convenient for you. Team Global

Dear Gina, Thank you so much for your continued support over the years! We’re thrilled to hear that you find the site easy to navigate and that our parking locations and prices have worked well for your long-term airport parking needs.It truly means a lot to us that you trust us as your go-to option. Team Global

Dear Earley, We’re truly sorry to hear about your experience and the frustration it caused. We completely understand how stressful it is to deal with shuttle delays, especially when traveling on a tight schedule, and we regret that this was your experience. We’d like to clarify that while your reservation was made through Global Airport Parking, shuttle services, lot capacity, vehicle size, dispatch timing, and on-site operations are managed directly by the parking facility. In this case, the shuttle operations are handled by PrimePark LAX Premier SelfPark Garage, not by our company. That said, we absolutely take feedback like yours seriously and share concerns with our parking partners to help improve the customer experience. Regarding the $2.95 charge you noticed a month later, this is related to a subscription plan that was selected at the time of booking. We understand how unexpected charges can be concerning, and we’re more than happy to review this with you and assist in resolving it promptly. Please reach out to us directly at [email protected] with your reservation details so our support team can look into both the shuttle concerns and the subscription charge right away. We’re here to help and would appreciate the opportunity to make this right.Thank you for bringing this to our attention. Team Global

Dear Simran, We sincerely apologize for the frustrating and unsettling experience you had, especially after a long day of travel. We completely understand how distressing it must have been to wait so long for a shuttle and to feel unheard despite multiple attempts to reach the location. Please note that while we handle the reservation process online at Global Airport Parking, the shuttle services are operated directly by the parking lot or hotel, and we do not have control over their on-site shuttle operations or response times. That said, your feedback is extremely important to us, and we take these concerns very seriously. We encourage you to reach out to us directly at [email protected] so our support team can review this issue further and assist you as best as possible. Again, we truly regret your experience and appreciate you bringing this to our attention. Team Global

Dear Gregory, Thank you for your feedback! We’re glad to hear that your booking experience was easy and smooth.We appreciate you choosing us and look forward to serving you again soon. Team Global

Dear Brenda, We’re so happy to hear your trip started on the right note! Short waits and friendly faces are exactly what we aim for, and it’s great to know you felt the value in our service. Thanks for sharing, we can’t wait to see you again! Team Global

Dear Ron, Thank you for your feedback! We’re thrilled to hear that you found Global convenient, efficient, and pleasant to use. Our goal is to make every airport parking experience seamless and stress-free, and it’s wonderful to know you plan to use us again. We look forward to supporting your future trips. Team Global

Dear Lola, We’re very sorry for the frustration this caused. In rare cases, some parking lots may charge certain fees directly on-site, while Way only collects taxes and our service fee online. We’ve updated our website to make this information clearer during the reservation process. Typically, our prices are still lower than parking directly at the airport, and we truly appreciate your feedback as it helps us improve transparency and ensure a smooth experience for all travelers. Team Global

Dear Carole, Thank you! We’re thrilled you enjoyed the covered parking, great rates, and convenient location. It’s fantastic to hear that the shuttle service was fast and friendly, and that the drivers made such a positive impression. We’re committed to making every airport trip seamless, reliable, and stress-free, and we look forward to supporting your future travels. Team Global