Global Airport Parking

Dear Stephen, Thank you for taking the time to share your feedback! We’re glad you were happy with our pricing and the speed of our shuttle service. We truly appreciate you choosing us for your parking reservation and hope to serve you again soon. Team Global

Hi Sam, We’re truly sorry to hear about your experience and understand how frustrating and stressful this situation must have been, especially after a long cruise and while traveling with children. This is certainly not the experience we want for our customers. We have escalated this matter internally and shared your feedback with the parking operator to ensure it is reviewed and addressed. We can also confirm that the Uber expense has already been refunded back to your original card, as promised. We’d like to clarify that we are an online booking platform and do not directly operate the parking facilities or shuttle services. While we coordinate closely with our partner locations, there are times when we have limited visibility or real-time updates if a shuttle provider is unresponsive. That said, this does not excuse the inconvenience you experienced, and we take this feedback very seriously. Thank you for taking the time to share your experience. Your comments help us identify issues and work toward preventing similar situations in the future. - Team Global

Hi Sara, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that our team was able to make your travel easier. Your recommendation means a lot to us, and we look forward to serving you again on your next trip! Team Global

Hello Magzim, Thank you for your feedback! We’re so glad to hear you’ve had consistently great experiences using Global Parking. We truly appreciate your continued trust!

Hi, Thank you for your feedback! We’re glad to hear you found the service good. We understand that finding the parking was challenging, and we will pass your comments along to the team to help improve the experience for future customers. - Team Global

Hi Helen, Thank you for your feedback! We’re delighted to hear that everything went smoothly with your parking experience. Our goal is to make the process easy and stress-free, and it’s great to know we delivered. We look forward to serving you again! - Team Global

Hi Lisa, Thank you for your review! We're thrilled to hear that Joseph provided awesome service. We’ll be sure to pass along your kind words to him. We appreciate you choosing us and look forward to assisting you again! - Team Global

Hi, Thank you for your review! We're glad to hear your experience was easy and flexible. We appreciate you choosing us and look forward to assisting you again! - Team Global

Hi Richard, Thank you so much for updating your review and for giving us the opportunity to resolve the issue. We’re glad we were able to reach a satisfactory conclusion, and we truly appreciate your kind words about our customer service follow-up. If you ever need anything in the future, we’re always here to help. Thank you again for your feedback and for choosing us! - Team Global

Hi Judith, We’re very sorry to hear about the trouble you had getting a shuttle pickup from Harry Reid Airport. That must have been extremely frustrating, and we sincerely apologize for the inconvenience. The shuttle is a complimentary service provided with your booking. However we will be checking with the hotel to understand why your calls were not answered and why the shuttle was unavailable at the designated pickup area. Our team will also be reaching out to you via email to request your Uber or cab receipt so we can review the situation and arrange reimbursement for the additional cost you incurred. Thank you for bringing this to our attention. We will also pass your feedback to the hotel so they can improve their service. - Team Global

Hi Kevin, We appreciate you choosing us. We're pleased to hear the shuttle driver was helpful during both trips and that you had a positive experience at the lot.

Hi Daniel, Thank you! We're glad you enjoyed our service and pricing. We look forward to having you back again!

Hi Tom, We’re very sorry to hear about the inconvenience you experienced. Due to ongoing construction work, the location may redirect customers to a nearby lot, but we completely understand how frustrating it is when the alternate parking does not match what you originally reserved, especially when covered parking was expected. We also apologize for the long shuttle wait times and the issues you faced upon return. We will be passing your feedback to the lot management so they can address these concerns and improve the experience for future customers. To make this right, we are happy to offer you credits that can be used toward future bookings. Our Customer Support team will be reaching out to you shortly via email with the resolution. Thank you for sharing your experience, and again, we truly apologize for the inconvenience. - Team Global

Hi Mo, thanks for your feedback! We’re glad everything went well and that our app helped make your parking experience easy.

Hi Mary, thanks for the review! We’re glad you found using us quick, easy, and affordable for you!

Hi Cheryl, We’re truly sorry for the difficult and stressful experience you went through. This is not the level of service we want any customer to have, especially during an important trip like a first-time cruise. We will be escalating this issue immediately to understand what happened at the lot and why you were asked to pay the additional $15. One of our Customer Support agents will be sending you an email right away to gather more details and work toward a proper resolution. We sincerely apologize for the inconvenience and lack of communication you experienced. Thank you for bringing this to our attention—we will make sure this is addressed. - Team Global

Hi Cindy, We’re sorry to hear that making the reservation was difficult to navigate. We understand how frustrating that can be. Our app and website are designed to make booking easy, but if anything feels confusing, our customer service team is always here to help. Please feel free to give us a call anytime — we’ll be happy to walk you through the process and make things easier for you. Thank you for sharing your feedback. - Team Global Airport Parking

Thanks, Gametimer! We’re glad you found booking easy and that applying your coupon code was simple. We appreciate your feedback and are happy our app made the process smooth for you!

Thanks, Linda! We’re glad our app made airport parking easy and quick for you!

Thanks for sharing, JP! We’re glad your first experience with Global Airport Parking was smooth and stress-free. It’s great to hear the shuttle and staff made everything easy, and we’re excited to help with your March trip!