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法律服务与政府

Globeia

64 条评价

4.364 条评价
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关于 Globeia

数据更新
网站
globeia.ca
分类
法律服务与政府
所在地
United States · San Francisco
状态
待认证
近 12 个月
64 条评价
差评回复率
100%(11/11 条)
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Globeia靠谱吗?

Globeia(globeia.ca)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 64 条用户评价,属于法律服务与政府分类,口碑良好。82% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Imran Chaudhry · 写过 5 条评价 · 体验于 2026-05-29 ·

交易非常顺利

交易非常顺利,客户服务非常好且支持。强烈推荐。

Globeia 回复2026-05-29

Thank you for your feedback.

M
Matson Kitamisi · 写过 1 条评价 · 体验于 2026-05-29 ·

令人难以置信的指纹识别服务……

只需 10 分钟即可提供令人难以置信的指纹识别服务。无需排队,优质的客户服务和热情的员工。一定会再来!

Globeia 回复2026-06-01

Thank you for your feedback. We appreciate your support and look forward to assisting you again in the future.

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Amanda T · 写过 4 条评价 · 体验于 2026-05-06 ·

诈骗艺术家

他们应该给我们一封身份验证信和指纹。显然,如果没有这个,指纹就完全没有用处。但那家伙说他会在预约后的第二天寄出。已经三个星期了,什么也没有。只是蟋蟀。我发了一封后续邮件,他不理我。与此同时,我的移民申请截止日期快到了,但我无法提供文件,因为这家公司不会回复

Globeia 回复2026-05-28

We’re sorry to hear about your experience and understand your concern regarding the delay in receiving the authentication letter. This is not the level of service we aim to provide. We take this matter seriously and would like to investigate it immediately. However, we are unable to locate your case with the limited information provided here. Could you please contact us directly with your full details at [email protected], so we can review and resolve this as quickly as possible? We appreciate your patience and the opportunity to address this for you.

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Diane Elisa · 写过 1 条评价 · 体验于 2026-04-29 ·

Globeia 是一家伟大的公司,我高度......

Globeia 是一家很棒的公司,我强烈推荐他们。他们非常耐心、乐于助人并且速度很快。他们为我做的一切都提前完成了,我很高兴!

Globeia 回复2026-05-29

Thank you for your kind words and recommendation! We’re delighted to hear you had a positive experience with Globeia and that our team could assist you efficiently and ahead of schedule.

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Zachary Moshansky · 写过 1 条评价 · 体验于 2026-05-27 ·

优质的服务,有竞争力的价格

Globeia 对流程文档的反应非常灵敏,而且沟通能力很强。我肯定会再次使用它们并将它们推荐给其他人。

Globeia 回复2026-05-28

Thank you for your feedback. We’re glad to hear you had a smooth experience with our team and communication process. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

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Charlie · 写过 1 条评价 · 体验于 2026-05-26 ·

沟通非常迅速并且…

沟通非常及时,并提供了我所要求(和需要)的服务!

Globeia 回复2026-05-27

Thank you for your wonderful feedback! We’re delighted to hear that our communication was prompt and that we could deliver exactly the service you needed. Providing a smooth and reliable experience for our clients is always our top priority.

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Adrian · 写过 1 条评价 · 体验于 2026-05-22 ·

很棒的体验

从一开始,我就对 Globeia 如何帮助我完成申请充满信心。 我定期更新我的申请进展情况,并且我比预期时间提前得到了最终结果。 将来肯定会使用 Globeia

Globeia 回复2026-05-25

Thank you for your feedback. We're delighted to hear that you felt confident and well-informed throughout the process, and that your results arrived ahead of schedule. Keeping our clients updated and making the experience as smooth as possible is always our priority.

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Conner Strebe · 写过 1 条评价 · 体验于 2026-05-01 ·

我经历过的最糟糕的经历

我现在可以告诉你,我使用 GLOBEIA 的经历是最糟糕的。我将确保我认识的每个人都不会使用 GLOBEIA 。因为这完全是一场噩梦。我支付了完全加急服务的费用,但没有任何加急服务。完全毁了我的旅行,可能还要在海关缴纳罚款,甚至更糟糕的是不被允许返回该国! 我看到 Globeia 已经回复并指责快递员这 100% 是谎言。延迟 100% 是因为 Globeia 没有按时处理文件,并责怪我说“你没有让我们知道付款已完成”,我有电子邮件!不,不要使用 Globeia

Globeia 回复2026-05-25

We sincerely apologize for the frustration and inconvenience caused during your application process. After carefully reviewing your case, we found that the delay occurred due to unexpected courier transit, which unfortunately impacted the overall expedited timeline. We completely understand how stressful this situation was, especially with important travel plans involved. While external courier delays can occasionally happen, we recognize the importance of keeping our clients informed and supported throughout the process. At Globeia, we remain committed to providing reliable service and continuously improving the experience for our customers. We appreciate your feedback and the opportunity to learn from this situation.

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David Booher · 写过 1 条评价 · 体验于 2026-05-06 ·

继续寻找……

我强烈建议您仔细考虑您信任谁来提供对时间敏感的文档服务,例如联邦调查局背景调查和指纹处理。在我们的案例中,我们向 Globeia 支付了加急服务费用,因为时间对于移民相关文件来说至关重要。 不幸的是,尽管加急运送通常最多需要 1 到 2 天,并且为更快的处理支付了额外费用,但指纹仍需要 9 天才能到达美国。整个过程中沟通也极其令人沮丧。电子邮件通常需要数天才能收到回复,工作时间的电话通常无人接听,语音邮件也从未得到回复。 更糟糕的是,我们的指纹提交表格上出现了一个错误,最初将其归咎于联邦调查局,而不是立即承认并纠正。由于延误、缺乏沟通和处理问题,我们最终不得不聘请另一家公司并中途完成该流程,这既是因为时间安排,也是因为对 Globeia 能否按时交付缺乏信任。 在处理重要的法律或移民文件时,响应能力、准确性和紧迫性至关重要。可悲的是,这不是我们在这里的经历。

Globeia 回复2026-05-25

Thank you for taking the time to share your feedback. We’re sorry to hear that things didn’t go as expected, especially given how time sensitive your request was. We understand how important it is for immigration-related documentation to be handled quickly and accurately. We also recognise your concerns around delays, communication, and the overall process. While some parts of the timeline can be affected by external factors, we agree that clear and timely communication should always be maintained, and we’re sorry that we fell short here. We’ve also noted your comments regarding the fingerprint submission form and will be reviewing this internally to help ensure better accuracy and accountability moving forward. We appreciate your feedback, it helps us improve our service.

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Mohammed Tareq Iqbal · 写过 1 条评价 · 体验于 2026-05-20 ·

及时回复

及时回复 好执行官(阿肖克)

Globeia 回复2026-05-22

Thank you for your feedback.

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Carina Goebelbecker · 写过 2 条评价 · 体验于 2026-05-14 ·

如果可能的话会给零星

如果可能的话会给零星。 Globeia 的经历非常令人失望。他们的客户服务从始至终始终不专业且组织不善。我收到了不正确的信息,多次使用错误的名字,并且经常不得不追问他们以获取我的申请的基本更新。 最令人沮丧的是缺乏责任和沟通。除非我反复跟进自己,否则进展似乎会停滞不前,这给本已重要的过程增加了不必要的压力。 根据我的经验,我无法推荐他们的服务。还有更可靠、更专业的选择。 ***针对 Globeia Trustpilot 的回复,我想澄清一下,我担心的不是微小的沟通差距,而是一贯缺乏专业精神和后续行动。 在这个过程中的所有阶段,除非我主动联系,否则几乎没有明显的进展,而且我经常不得不追着团队了解我的申请状态。 虽然我知道企业可能会变得繁忙,但不应要求客户在支付专业服务费用后管理或反复提示该流程。 我也曾私下进行过跟进尝试,但尚未收到回复。值得注意的是,公开回应迅速,而私人信件却没有得到答复,这并不能很好地反映整体沟通方式。***

Globeia 回复2026-05-19

We’re sorry to hear about your experience and understand your frustration regarding the communication gaps during the process. As our workload has grown rapidly, we’ve recently expanded our team and are actively strengthening our internal quality and communication processes to ensure a smoother client experience moving forward. We’re glad your application was completed within the expected timeline. We appreciate you taking the time to share your feedback, as it helps us continue improving our service.

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Cecile Padilla · 写过 1 条评价 · 体验于 2026-04-30 ·

快速地

快速、高效的服务!谢谢。

Globeia 回复2026-05-20

Thank you for your feedback.

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Paloma Garcia Sendra · 写过 1 条评价 · 体验于 2026-04-27 ·

La Chica que me atendió fue super…

La Chica que me atendió fue super agradable el servicio 无可挑剔

Globeia 回复2026-05-13

Thank you for your feedback.

S
Sanja Rapljenović · 写过 1 条评价 · 体验于 2026-05-11 ·

与 Globeia 的合作非常棒

与 Globeia 的合作非常棒。我需要一份克罗地亚的海牙认证文件,整个过程处理得迅速、专业且没有任何复杂性。沟通清晰及时,服务自始至终都很可靠。强烈推荐!

Globeia 回复2026-05-12

Thank you for your wonderful feedback. It’s great to hear that our team provided clear communication and reliable support throughout your process.

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Kathryn Franch · 写过 3 条评价 · 体验于 2026-05-06 ·

极其可靠且清晰!

我已经使用 Globeia 两次来处理我的加拿大皇家骑警犯罪记录检查,以进行西班牙移民程序,并将向任何人推荐它们。他们非常高效、清晰且反应灵敏。谢谢大家!

Globeia 回复2026-05-12

Thank you for your kind words and continued trust in our services. We're delighted to hear that your experience with us has been efficient and smooth both times.

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Matija Marinkovic · 写过 1 条评价 · 体验于 2026-05-09 ·

很棒的体验

从开始到结束的旅程非常顺利,整个过程中提供了非常清晰和简单的说明。一路上的每一步都得到了很好的解释,这使得一切变得简单且无压力。我还比原来预计的时间提前收到了结果,对此深表感谢。

Globeia 回复2026-05-11

Thank you for your wonderful feedback. We’re so glad to hear the process felt smooth and stress-free, and that we could deliver your results even earlier than expected.

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Craig R · 写过 2 条评价 · 体验于 2026-05-04 ·

沟通清晰

整个过程中沟通清晰。 从最初的联系到审查定价,再到最终收到文件,均由 UPS 挨家挨户运送。 我会向任何需要验证文件的人推荐 Globeia,

Globeia 回复2026-05-07

Thank you for your feedback and recommendation. We’re glad to hear the process was smooth and clear from start to finish.

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John Ragan · 写过 1 条评价 · 体验于 2026-05-01 ·

诚信公司。

来自澳大利亚的互动很容易

Globeia 回复2026-05-08

Thank you for your feedback.

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David Prior Roth · 写过 3 条评价 · 体验于 2026-05-02 ·

反应灵敏、有帮助的服务

反应灵敏、乐于助人的服务。 状态在门户上及时更新。

Globeia 回复2026-05-06

Thank you for your feedback.

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Noel del rosario · 写过 1 条评价 · 体验于 2026-05-01 ·

顺便说一下,非常感谢 ypu 并……

顺便说一句,非常感谢 ypu,说实话,你们做得非常好。你们的服务非常快。如果我的一些朋友也需要的话,我肯定会推荐你们给他们

Globeia 回复2026-05-05

Thank you for your feedback. We’re glad you’re happy with our service, and it means a lot that you’d recommend us to your friends.