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金钱与保险

GoHealth

200 条评价

4.4200 条评价
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关于 GoHealth

数据更新
网站
gohealth.com
分类
金钱与保险
所在地
United States · Chicago
状态
待认证
近 12 个月
15 条评价
差评回复率
74%(17/23 条)
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GoHealth靠谱吗?

GoHealth(gohealth.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于金钱与保险分类,口碑良好。85% 的评价为 4 星及以上,10% 为 1 星;商家回复了 74% 的差评;近 12 个月新增 15 条。数据最后更新于 2026-08-10。

用户怎么说

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LUVERTHA BRAZZLE · 写过 1 条评价 · 体验于 2025-02-01 ·

他们真的很关心

他们真的很关心你的健康😉😉

GoHealth 回复2025-02-03

Hi Ms Brazzle, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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T · 写过 1 条评价 · 体验于 2025-01-29 ·

他们告诉我我正在与 Medicare 交谈

他们告诉我我正在与 Medicare 交谈。他们拿走了我的医疗保险信息,他们拿走了我所有的处方信息。他们让我感觉很糟糕。我一生中从未感到如此受到侵犯。我早上 4 点醒来,知道他们告诉我的事情是不正确的 牙科保险 视力保险 4000 美元的消费卡 然后下一个人告诉我有一张 6000 美元的消费卡,为什么会发生这样的事情?

GoHealth 回复2025-02-03

Hello, Thank you for this feedback. We are sorry you had this experience, and would appreciate the opportunity to discuss this with you. If you would be so kind to provide your contact information, a Case Manager would be happy to reach out at a time that is convenient for you. You are also welcome to email us at [email protected]. We look forward to hearing from you, Anne C. GoHealth Member Services Specialist

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Carol Lamb美国 · 写过 1 条评价 · 体验于 2025-01-29 ·

出色的客户服务代表伊丽莎白·威尔逊

我们的经纪人伊丽莎白·威尔逊(Elizabeth Wilson)非常出色地帮助我们完成了申请流程。我和我丈夫没有任何 Medicare Advantage 计划,因此她必须向我们介绍所有功能。她很有耐心、彻底、清晰。在报名之前我们和她谈了3次。如果不是她,我们可能会去另一家公司。

GoHealth 回复2025-01-31

Hi Ms Lamb, Thank you for your generous review of our agent Elizabeth. Your description of the service she provided you and your husband leading to enrollment are much appreciated. We will gladly share these with her manager. Please reach out to our Member Services team at 855-203-4871 if either of you have questions about your new plans or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

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Brenda Patten · 写过 2 条评价 · 体验于 2025-01-24 ·

乐于助人且友善的人们

非常友好和乐于助人的女士名叫祝福!她彻底地解释了一切并且非常有礼貌,我和另一位女士交谈过,她也非常友好和有礼貌。这是一次很好的经历。谢谢。

GoHealth 回复2025-01-29

Hi Ms Patten, Thank you for your kind review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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PinTin J Spaulding · 写过 1 条评价 · 体验于 2025-01-26 ·

快又快。

客户代理很友好,乐于助人。当我有问题时回答或知道,并以简单的方式向我解释。在这个过程结束时,我终于觉得我了解了保险计划的运作方式。

GoHealth 回复2025-01-29

Hi, Thank you for your comments about the service you received. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist

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Lisa Madewell · 写过 1 条评价 · 体验于 2025-01-24 ·

对于我们这些老年人来说,真是不容易啊……

对于我们这些老年人来说,是不太容易理解的。我迷路了,我进入了不同的网站,或者我绕着第二方和第三方的人转,这让我很困惑,尤其是当我们已经很困惑、记忆力丧失以及情况糟糕十倍的时候

GoHealth 回复2025-01-30

Hi Ms Madewell, Thank you for sharing your comments. Please contact our Member Services team at 855-454-9505 any time you have questions about your plan or need assistance. Our licensed agents are available Monday through Friday, 8AM to 5PM and are always happy to help. Anne C. GoHealth Member Services Specialist

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STENDRA · 写过 3 条评价 · 体验于 2025-01-25 ·

很棒的服务

GoHealth 回复2025-01-28

Hi, Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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paul stetz · 写过 1 条评价 · 体验于 2025-01-24 ·

梅琳达非常专业而且…

梅琳达非常专业且知识渊博

GoHealth 回复2025-01-24

Hi Mr Stetz, Thank you for your review of our agent Melinda. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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Linda T · 写过 2 条评价 · 体验于 2024-11-14 ·

霍顿·巴洛

过去几年我一直与霍尔顿·巴洛(Holden Barlow)合作,他非常棒!他详细地解释了一切,我觉得他正在给我最好的健康套餐。我相信他,否则我不会年复一年地使用他!谢谢霍顿,你是最棒的! (我不确定与他交谈的确切日期,但那是在年底,是时候讨论新计划了。

GoHealth 回复2025-01-28

Hi, Thank you for your generous review of our agent Holden. Your descriptive comments about his service with your enrollments are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

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Alma White · 写过 1 条评价 · 体验于 2025-01-23 ·

本尼尔森先生非常清楚……

Ben Nilsson 先生非常清楚地解释了我的所有选择以及我从 2025 年 2 月 2 日开始的计划所带来的积极变化 A. White

GoHealth 回复2025-01-24

Hi Ms White, Thank you for your review of our agent Ben. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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mike · 写过 3 条评价 · 体验于 2025-01-20 ·

Go Health 本身就是一个很好的……

Go Health 本身就是一家好公司。然而,当谈到他们向我推荐的公司时,我的部分是致力于健康的医疗保险。后者公司很烂。就我的保险卡和我的健康欢迎礼包而言,我被告知了两件不同的事情。他们告诉我我的卡正在处理中。几天后,他们告诉我,我的卡已寄出。上次我检查时,因为我还没有收到它,他们告诉我该卡仍在处理这两个声明之一,这是一个谎言。所以明天我想我别无选择,只能打电话给北卡罗来纳州的保险专员,找出为什么他们无法将我的保险卡交给我。

GoHealth 回复2025-01-24

Hi, We are sorry you have not received your plan materials and ID card as expected. Please contact our Member Services team at 855-454-9505 for your ID number and any other information you need to continue care. Our team is available Monday-Friday 8AM –5PM , Anne C. GoHealth Member Services Specialist                                                .  Regards,

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Dorathy Sage · 写过 1 条评价 · 体验于 2025-01-20 ·

我想取消

我想取消。 有人告诉我每月将收到 200 美元的杂货费。 但那并没有发生。 我什至不知道我是否还有医疗保险。 今天早上,当我致电凯撒医疗机构时,他们无法通过姓名或保单号码找到我。 我什至不确定这是否是一家合法的公司。

GoHealth 回复2025-01-21

Hi Ms Sage, Our records show you have spoken with a Caser Manager and this issue has been resolved. For this reason, we will consider this matter closed. Please reach out to our Member Services team at 855-454-9505 should you have any questions or need further assistance. We would be happy to help. Anne C. Go Health Member Services Specialist

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Mar · 写过 2 条评价 · 体验于 2025-01-19 ·

我想取消与 Humana 的联系,因为我……

我想取消与 Humana 的合作,因为我需要保留我的肿瘤学团队,而您不涵盖他们。当我必须住院治疗的前 4 天,我无法承担每天 400 美元的费用。 我的联合医疗保健保险公司过去/现在一直对我很好,而且当我最终离婚时我会转回来。 请取消我的 Humana 帐户并将联合医疗保健帐户还给我🙏。 谢谢你 玛莎·史密斯 317-263-4575 1959年7月20日

GoHealth 回复2025-01-21

Hi Ms Smith, Medicare regulates how policies are sold and cancelled. To comply with their regulations, and for the protection of the insured person, it is required the insured (or their legal representative)  be on the phone at the time of cancellation. Please reach out to our Member Services team at 855-454-9505 ifor help with this process. We are available Monday through Friday 8AM to 8PM and are always happy to help. Anne C. GoHealth Member Services Specialist

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Sherri Marshall · 写过 2 条评价 · 体验于 2025-01-06 ·

易于与人合作

GoHealth 回复2025-01-21

Hi Ms Marshall, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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Nijad Subei · 写过 1 条评价 · 体验于 2025-01-17 ·

优秀的信息

GoHealth 回复2025-01-21

Hello, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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Kathy Dentler · 写过 1 条评价 · 体验于 2025-01-10 ·

最佳保险专家

让我的经历变得很棒的是爱丽丝·唐斯(Alice Downs)。她是一位了不起的女人。自从我接受医疗保险以来,她对我的帮助比任何人都好。 她所做的一切都很棒,很有礼貌。我觉得我不仅得到了保险,还得到了一个朋友..❤️

GoHealth 回复2025-01-15

Hi Ms Dentler, Thank you for your generous review of our agent Alice. Your descriptive comments about her service are much appreciated, w will gladly share them with her manager. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! . Anne C. GoHealth Member Services Specialist

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Ashton Richards · 写过 1 条评价 · 体验于 2024-11-14 ·

远离

我最近在这家公司工作,他们不关心人,他们关心数字。我的经理鼓励一种非常残酷的销售方式,不想帮助人们找到对他们有利的保险,而只是试图让人们从一个计划转到另一个计划,以从你那里赚取佣金。我建议直接去找保险公司,而不是被这家公司利用。

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Bessie Cooper · 写过 2 条评价 · 体验于 2025-01-09 ·

非常有耐心

GoHealth 回复2025-01-14

Hi Ms Cooper, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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Donna Bodiford · 写过 1 条评价 · 体验于 2025-01-01 ·

请帮我

如果我有一张卡片,那就太有帮助了。我被告知在收到卡之前我可以在线购物。如果我寻求新 PCP 的帮助,将会很有帮助。两次我都被 Sage Health 的同一个人告知过两次。他们两次告诉我他们不服用联合医疗保健。我似乎无法获得任何使用我的卡的帮助。

GoHealth 回复2025-01-09

Hi Ms Bodiford, Thank you for your comments on Trust Pilot. Please contact our Member Services team at 855-203-4871 for help finding an in network doctor. We are always happy to help.  Anne C. GoHealth Member Services Specialist

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Linda Lynch · 写过 1 条评价 · 体验于 2024-12-31 ·

我对这个第一印象非常深刻……

这第一次接触给我留下了深刻的印象。 您向我展示了如何获得额外帮助!如果这是真的,我非常需要这种帮助,我谢谢你。 这是我第一年,我对此非常紧张,但你让我感觉好多了。我是单身,目前与女儿住在一起,但我的健康状况每况愈下,我祈祷您能帮助我。 诚挚的琳达·林奇

GoHealth 回复2025-01-02

Hi Ms Lynch,   Thank you for your comments on Trust Pilot. We are so glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist