Gooddiy is dedicated to offering a rich and diverse selection of jewelry products for physical stores, boutiques, supermarkets, e-commerce platforms, wholesalers, and brands. We specialize in all types of fashion accessories. Not only do we provide a wide range of categories to choose from, but we also ensure a cost-effective purchasing experience at factory-direct prices.Our main categories include women's jewelry, fashion jewelry, custom jewelry, and men's jewelry. Whatever style or type of jewelry you need, you can find it in our product library. Currently, we have over 100,000 trendy items, each carefully designed and produced to meet the needs of various customers.
TOTAL SCAM! I have written tons of emails no response, the WA is a total joke it seems like its always nighttime in China. Complete silence. But yeah they took my money without a problem.
Update: COMPLETE SILENCE no refund nothing. They are straight stealing from us.
Gooddiy 回复2025-05-09
Dear, please contact our staff via Whatsapp😀
We are currently giving priority to wholesale orders.
We will postpone personal purchases and small orders. If you cannot wait, you can contact the staff to arrange a full refund for you.
Thank you for your support!
Absollute scam made payment no sign of the goods, made emails and reached out nothing, scam keep clear. They have taken my money and not shipped the goods.
Gooddiy 回复2025-05-08
Dear Matthew, I am Tina, the customer service manager of Gooddiy.
We have checked your order number: NNNL41811. We are very sorry for the delay in your order.
Due to the impact of tariff policies and the recommendation of our platform by international media, the order volume has increased exponentially. We give priority to bulk wholesale orders. There are indeed many delays for personal shopping or small orders.
If you still have a reason to wait, I will arrange it for you first, which will take about 3-5 working days.
If you choose to give up, we will refund you in full.
I apologize to you again, and we respect any decision you make.
It’s has been a month since the payment is made. No communication, no tracking, no order status. Feel like this is a scam. Emailed support team and the “account manager” yet nothing. Contacted WhatsApp and got an auto response “it’s very late in China…” then next morning nothing. Very disappointed as I keep seeing these on tiktok and Instargram. Will be posting reviews there too.
Gooddiy 回复2025-05-08
Dear, due to the time difference, there will be offline replies late at night.
Due to the recent surge in orders, we apologize for the delay in order processing. We are actively processing it.
Please leave a message to our online staff with your order number or email address. If the fulfillment is overdue, you can choose to continue waiting for a few working days or get a full refund. Please rest assured! Thank you again for your support!
Lately , I order this place. I don’t have a good experience. It has been 6 days already. I asked them on WhatsApp to Amelia when can you ship out . Her text will take half of the day due to high volume it will have a delay process. When I first order it and they said the process take 2 to 4 days processing. I also to the Ai and have Sunny reach out about my concern . She said she already rush in the queue within 5 business days. Still nothing . Very frustrating. It is not like Temu or dhgate . At least you know where the status. Here I feel clueless. If they are big companies like they said on TikTok it should be better communication and effective efficient. I also don’t see that much reviewers either . What is going on ? Is this a scam 🙁 when you order they tell you it will take 2 to 4 business days standard. Now it is a week and when I text them they said they have expedited take 3 to 5 days . Too good to be true . When you want to cancel due to they didn’t deliver like they said they will charge you a fee without even tell you about that 15 percent. Really is this how you do business. Very frustrating and disappointing. Their communication is with an Ai robot and you want to talk to agent not even there. It is not efficient like Temu, dhgate or shein. It is cheap but it is a scam .
Gooddiy 回复2025-04-28
Dear, 😀 in any case, we express our deepest apologies to you. The delivery delay of US orders is indeed due to the substantial increase in order volume, and our processing time is delayed compared to before.
Regarding the tariff insurance policy, our staff has explained to you many times that due to the impact of the US tariff policy, we hope that customers' orders will not be subject to high tariffs. Whether to add tariff insurance is also a free choice, and we need to wait for your final confirmation. Your Whatsapp is in a read state, but no response from you has been received. So... this is a huge misunderstanding caused by you personally to us.
I had 1 item that was 4 short and kept emailing for a response 5 days now still waiting rest of the other items were ok but not get an answer not right
Gooddiy 回复2025-03-07
Dear, we have contacted you via WhatsApp, please check. If there are any missing items, we will refund you after verification. Please rest assured, thank you again for your trust and choice.
Package has not arrived and is already over a week late
Gooddiy 回复2024-12-17
Dear, we found that your package was successfully delivered on December 14th, and there is a record of FedEx's successful delivery.
Because it is the peak season for orders, there will be delays on Christmas Eve than usual. I hope you understand. I wish you a happy Christmas in advance.
The products are very cute and well made.
The shipping was not so fast, it need more or less one month,but I don't mind, I like my jewels a lot.
Gooddiy 回复2024-12-06
Dear, thank you for your recognition of us. Regarding the slow logistics efficiency, due to the peak season of orders, and because of the free shipping and preferential logistics used, the delivery time is indeed slower. I hope you understand.
I ordered jewelry gift bags from Gooddiy at least 2 weeks ago. I haven't received them yet. I haven't received tracking information for my purchase. They do not have a contact phone number or even a contact email. I tried to sign into my "account" with the same email address that I used to purchase and it said my email address was invalid. I even screenshot my email address when I ordered to make sure everything was correct!
Gooddiy 回复2024-11-21
Dear, Lori Fabina
Your package is about to arrive. You misunderstood us. We did not receive your inquiry email, nor did we find that you had added our WhatsApp. Regarding the inability to log in via email, we found that you did not register using email, but only left your phone number, so you cannot log in.
We are unable to contact you. You did not leave an email address. The number you left cannot be added to your WhatsApp account.
This is your order status:
https://www.yuntrack.com/parcelTracking?id=YT2431621272448922
If you have any other questions, please add our WhatsApp:+1 304 365 0678
Dear, we found that your package was delivered on October 10, 2024
11:00:00.
Because the last week of September is a major holiday in our country, we have a week off, so the delivery time has been delayed. Please understand.
I have contacted your WhatsApp
Update: I want to tell you, I am happy to tell you my frustration and disappointment have been eased. They came through and delivered! Items are all nice and as pictured. Only complaint was lack of communication about it being late.
Had not received any information on my order for over a week so I contacted them, they said they sent two emails and tried to contact me on what’s app. I checked my emails along with my junk mail, nothing. So I requested to cancel my order and requested a full refund. We will see how they handle the issue.
Gooddiy 回复2024-10-02
Dear, we did contact you twice by email, tried to add your whatsapp, and pushed a mobile text message to you. I can't help but get your reply. Just after you send your comment, we push the contact history to you by email. At the same time, the order processing plan was informed. Still haven't received your reply. This is a big misunderstanding on our part. Please reply to our email promptly. We'll take care of it for you. Wish you all the best!
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