BEST CHINESE COMPANY TO DEAL WITH
BEST CHINESE COMPANY TO DEAL WITH. PARCELS ARE ALWAYS IN TO AUSTRALIA WITHIN 3 TO 4 DAYS OF BEING SENT. GREAT PRICES AND EXCELLENT CHOICE. BEST CUSTOMER SERVICE EVER.
关于 PandaHall
数据更新- 网站
- www.pandahall.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 10 条评价
- 差评回复率
- 18%（7/39 条）
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商家自述
China beads wholesale supplier-PandaHall provides you with wide ranges of beads and jewelry findings for jewelry making. In addition jewelry tools and stringing material are available too.
PandaHall靠谱吗？
PandaHall（www.pandahall.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 252 条用户评价，属于购物与时尚分类，口碑良好。83% 的评价为 4 星及以上，13% 为 1 星；商家回复了 18% 的差评；近 12 个月新增 10 条。数据最后更新于 2026-10-24。
用户怎么说
Excellent company
I can’t say enough about this company. I don’t know why their ratings are not higher. The items in this last order I placed were of top-notch quality. Everything was packed perfectly. Outstanding products! Excellent customer service. This is my go-to company for purchasing items I need for my business.
legit
I discovered pandahall and then visited trustpilot to see what others thought of this place. The reviews were good so I made my first order. I was way pleased. It's like ordering from aliexpress without the long delivery wait. Pandahall is definitely legit.
Avoid these Fools
I have been buying from various site for years now.. Alibaba, Aliexpress, china brands, Temu etc.. and recently tried this lot.. What a joke they are.. Out of 7 orders they've messed up 3. The last being 80 rings in for sizes ( 20 of each ).. What I received was 35 of one size..sort of.. 4 of another and then random sizes 7 1/4...7 3/4s... 6 and a bit etc etc.. The smaller rings were SO BAD they were dangerous.. Seriously..they were cut from larger rings, badly soldered together with many having sharp edges, spikes and such like.. Refund..?? HA.. I pay to return and they will inspect before considering it.. Don't mind returning.. But Why should buyers pay ? There attitude just stinks.. Avoid and use one of the others above..
I have been dealing with Panda Hall for six years
I have been dealing with Panda Hall for several years, placing orders both quite large and very small. I have never been disappointed with the quality of the products offered, finding them always to match the descriptions well. Over the course of this time I have had, (naturally, over many, many orders), a couple of hiccups, i.e. faulty or incorrect orders. I have always found PH's customer service to be accessible (real people!), prompt and accommodating. On occasions where I have needed a refund or replacement it has always been promptly and politely fulfilled. I am happy to recommend Panda Hall to anyone wishing to buy well priced and good quality jewellery supplies.
Mixed up orders & tracking 1 never arrived
Sent 2 orders the cheapest arrived but the more expensive never appeared it's marked as delivered. Their UK courier EVRI has it marked as delivered. But when I did a trace the order numbers did not match the items Evri does not recognize the lost parcel.
2 months to get hear @ Shipping outrageous.
First shipping was crazy, but I had to try, well I did not get several pieces I purchased, and it took 2 months to get hear, not impressed with crap items. I would not take a chance. They will not refund me for missing pieces, I'm just glad order finally came because I'm sure they would not have reimbursed me for that.
not as described
ordered large hole eurpoean zirconia beads, (ZIRC-B010-01P) described as 6.5mm hole. They are only 6.2mm max.
STAY AWAY FROM PANDA HALL
Do not buy from Panda Hall. Their customer service is abysmal. They take absolutely no responsibility for faulty or bad quality products. In every order there's always something that's a quality problem. They've started sending me photos of what I've ordered - just to give themselves another excuse not to take responsibility. Those photos are as poor as the photos on their website. Go to Temu where customer service is excellent.
Fastes shipment ever - nice stuff
My shipment was sent 2 days after the estimated timeframe because one item was not available. I was given 3 options (choose an alternative, something I don´t remember or ship as is - I chose the alternative) and it was shipped. Only three days later it arrived (China to Germany - must be some kind of record) and the stuff looks great. I ordered mostly jewelry parts like end caps and pearls. I had no idea about HOW MANY PEARLS I actually ordered. Safe to say I won´t have to rebuy them for quite a while. If the metal stuff works out only time will tell - I ordered stainless stell and ion plated things to see if the plating will hold up over time. But the amount of pearls alone was worth the 113 € I spent. Here in Germany I would have spent a lot more.
Total arrogance of the company
Total arrogance of the company. They demand payment in advance including shipping and customs. 10 days after the payment was entered and paid, they write that one item is out of stock. They will refund the payment for it, but without shipping and customs, but that you can buy the same product for a higher price
Do not buy as you will get scammed
I would have give them 0 stars if I could, I tried to get in touch with them numerous times no answer they sent me incomplete order I ordered like 30 different crystals and I had like 5 delivered!!!! No refund no apology nothing
Always an issue
I’ve ordered a dozen times over the last 7 years, for about 300-500$ each time. So I can say for a fact : they are ALWAYS late to ship (8 to 10 days processinh instead of a week, which is already a lot), and there are ALWAYS out-of-stock items, no matter how small your order is. I’ve never seen a company so slow and so bad at handling inventory. It’s a very frustrating experience. I gave them one last chance and here they go again, my order which was due to ship yesterday suddenly has out-of-stock items and will be delayed further. This is the last time I order from them. It’s 2025, you can’t get away with this nonsense anymore.
We've been costumers for many
We've been costumers for many , many years at Pandahall , and it works perfect. In our Country there is 27% tax, we get the packages with this cost always , but this is not their fault . Costumer service is promt and excellent. We love them !
Do not order from this company
Do not order from this company there are many other companies to order from they admitted to it being because there 4 item numbers on my order which made the duties in Canada be 50$ ontop of an order I already paid for. I've been using this company for 10 yrs all of a sudden there is a massive duties and taxes fee , they said they would pay it through UPS. They never did . The package sat with ups for 3 weeks now it's back in China they are refunding me a fraction of what I paid and they are stealing over 100$ from me. Theft will be reported to the better buisness bureau in canada
Mostly good
I was nervous to order from here based on reviews and honestly the prices seem too good to be true. All worked out well. I had my delivery within a week of ordering, everything was good quality (read the descriptions really well). The only issue is some of the drilled holes on the gemstone beads are not as advertised. If you need a 1mm hole, I would recommend sizing up.
When I had a question about a product
When I had a question about a product, they responded immediately. When I told them that they mistakenly sent the wrong item, they rectified the situation just as quickly. No argument. Just pleasant, professional service. Looking forward to using them again.
False advertisement
Just received my order. Fast shipping. 2 replacement purse straps supposedly cowhide leather, more like cheap plastic. Also purse clasps which seem pretty good quality. Items were inexpensive but when you consider shipping and import duty taxes the cost doubles so not such a good deal especially for plastic. Buyer beware.
THIS COMPANY LIES ABOUT FREE SHIPPING
THIS COMPANY LIES about "free shipping." I spent a long time carefully combing through the website, in response to the "free shipping" enticement. I needed some beads for some rosaries I was making. But when I went to check out with my modest order, there was a SHIPPING FEE of more than $30 for a supposedly "overweight charge" which was not mentioned anywhere in the promise of free shipping if you spend more than a certain amount of money. BUT WHEN YOU DO SPEND THAT MUCH, on something such as BEADS, there is a HUGE shipping fee because the order weighs more than 2 KG, which is barely more than 4 pounds. I don't believe the order WAS 4 pounds, but even if it was, Pandahall is the company that sets the criteria, and it seems OBVIOUS that they set it so that, if you meet the monetary minimum for free shipping, it AUTOMATICALLY trips the "overweight" charge. Clearly, it is a scam. I suppose some people don't mind it, but I really HATE being lied to, so I decided not to place the order. I DID try to remove items so as to remove some weight, but when I did that, the minimum order amount was not met and the shipping charges just went UP. SCAMMERS.
Quality of their Products is Excellent
I've never ordered a thing from this company that wasn't top notch, high quality and far exceeded my expectations. Not only that, but their prices are the most reasonable I have found anywhere on the internet. Their Customer Service reps get back with U very quickly if U have questions or concerns about anything. Their website is very user-friendly and their shipping is fast & affordable.
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