Hi Ethan,
Thanks for your feedback. We do apologize for the issues you experienced. After looking into your order details, I can see your replacement order was delivered. We appreciate your feedback in order to better ourselves as a company on how we communicate with our customers in the near future. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your patience!
Kind Regards,
The PupSocks Team
Hi Marcia,
Thanks for your feedback. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review.
That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.
The PupSocks Team
Hi Patsy,
Thanks for your feedback. We are terribly sorry you haven't received your coupon. After looking into your order issue, I can see we reached out on September 13 with no response. With that being said, please look out for an email from one of our customer service representatives.
Best Regards,
The PupSocks Team
Hi Nikki,
We are elated that you love your PupSocks and you were pleased with our products and speedy services. We are extremely happy we were able to deliver exceptional quality products to you and your loved ones. We appreciate your business and value you as a customer!
Kind Regards,
The PupSocks Team
Hi Rich,
Thank you for your review. We really appreciate your patience with us. We are elated that you love your PupSocks and that you were pleased with our products/ services. We are even happier that your wife loved her special gift. We appreciate your business and value you as a customer!
Kind Regards,
The PupSocks Team
Hi there,
Thank you for your review. We are terribly sorry for your loss. It is never easy to lose a fur baby. This will be a beautiful tribute and it was our pleasure making them for your Wife. Thank you for including us in your special gift.
Kind Regards,
The PupSocks Team
B
BT美国 · 写过 2 条评价 · 已认证 ·
★★★★★
袜子质量不好
袜子质量差,永远不会穿
GoPupSocks 回复2022-09-06
Hi Benny,
Thanks for your feedback. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business!
Kind Regards,
The PupSocks Team
c
customer美国 · 写过 1 条评价 · 已认证 ·
★★★★★
我在订购时没有遇到任何问题......
我在订购和收到袜子时没有遇到任何问题,而且我买它们的人也很喜欢它们!
GoPupSocks 回复2022-09-06
Hi Steven,
Thanks for your review. We are happy your PupSocks were a complete hit. Thank you for being a valued customer. We appreciate your business.
Kind Regards,
The PupSocks Team
Hi Jennifer,
Thanks for your feedback. We do apologize you weren't happy with your order. After looking into your order details, the template shows two cute small pups on our floral design. With that said, please look out for an email from our customer service representative.
Best Regards,
The PupSocks Team
Hi Kory,
Thanks for your feedback! We do sincerely apologize you are receiving your order later than expected. That was never our intention. Transit delays are out of our control. After looking into your order details, I could not find any contact attempts. That said, please look out for an email from one of our customer service representatives. Thank you for being a valued customer.
Kind Regards,
The PupSocks Team
c
customer美国 · 写过 1 条评价 · 已认证 ·
★★★★★
很棒的袜子!
GoPupSocks 回复2022-08-05
Hi Maddie,
Thanks for sharing your feedback! We are so happy that you loved your PupSocks. Quality is the goal, and I'm thrilled to see we achieved it. We value and appreciate you as a customer!
Best Regards,
The PupSocks Team
Hi Christin,
Thank you for your review! We are thrilled your PupSocks and mask gifts were a hit! Thank you for including us in your special gift to your daughter. We appreciate your business!
Best Regards,
The PupSocks Team
F
Fito美国 · 写过 1 条评价 · 已认证 ·
★★★★★
漂亮的袜子!
袜子出来很棒!卓越品质无处不在
GoPupSocks 回复2022-08-04
Hi Fito,
Thank you for your review! We are so elated that you love your PupSocks and that you were pleased with the speed of your order. Thank you for allowing us to deliver exceptional quality products to you and your loved ones. We value and appreciate you!
Best Regards,
The PupSocks Team
Hi Lauren,
Thanks for your feedback. We are happy to see you thought your PupSocks were cute. We do sincerely apologize for the delay in receiving your order. After looking into your order details, I can see a solution was sent via email in 2021, but we did not receive a response. We are glad you did receive your order. Once again, we apologize for the issues you experienced and would love for you to give us a 2nd chance. Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We appreciate your business and patience. Please email us directly if you have any additional concerns at [email protected].
Kind Regards,
The PupSocks Team
S
SCOTT A BELKNAP美国 · 写过 8 条评价 · 已认证 ·
★★★★★
袜子很容易订购,而且…
订购袜子非常容易,并且很快就收到了。好主意,我的妻子喜欢这些袜子!
GoPupSocks 回复2022-08-04
Hi Scott,
Thank you for your review! We are so happy that you loved your PupSocks. We are thrilled that our ordering process was easy. Quality is the goal, and I'm ecstatic to see we achieved it. We are glad your Wife loved her special gift. Thank you for being a valued customer. We appreciate your business.
Kind Regards,
The PupSocks Team 🐶🧦
c
customer美国 · 写过 2 条评价 · 已认证 ·
★★★★★
快速地
快速、可爱且可靠。该产品与网站所说的一模一样。易于订购。
GoPupSocks 回复2022-07-14
Hi Cathryn,
Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that you loved them! We are happy you chose us to create such a special custom product for you and we can't wait to fulfill any future orders you may have! Thanks for shopping with us!
The PupSocks Team
c
customer美国 · 写过 1 条评价 · 已认证 ·
★★★★★
质量很好!
GoPupSocks 回复2022-07-14
Hi Tasia,
Thank you so much for taking the time to post a review. We are so happy that you love the quality of the custom PupSocks. These are a great way to keep your pups close to you. Again, thank you for taking the time to post a review we really appreciate it!
The PupSocks Team
K
Karen美国 · 写过 1 条评价 · 已认证 ·
★★★★★
漂亮的优质袜子..
优质袜子看起来很棒...图片很准确! 谢谢 - 并将再次订购!!!!!!!!!
GoPupSocks 回复2022-07-14
Hi Karen,
Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that you loved them! We are happy you chose us to create such a special gift for you and we can't wait to fulfill any future orders you may have! Thanks for shopping with us!
The PupSocks Team