Cute socks
Bought as a gift. Good service
About GoPupSocks
Data updated- Website
- gopupsocks.com
- Category
- Animals & Pets
- Location
- United States · Atlanta
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 54% (43/80)
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Is GoPupSocks legit?
GoPupSocks (gopupsocks.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 36% give 1 star; The business has replied to 54% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
This customized blanket was a huge hit
This customized blanket was a huge hit! The picture quality of her dogs was excellent, and the material is very soft. An awesome, high-quality product that made a wonderful gift.
Socks arrived after a month and don't…
Socks arrived after a month and don't match the pictures.Multiple emails sent with no response.Just want the correct ones!
Pup Socks SCAM
Similar to everyone else. They charge you for a subscription that you were never told about and does not exist. Do NOT order from them for any reason
Buyers beware. This company is a cover for a scam.
This company has stolen money out of my account as well as plenty others that have ordered from this company. They are placing additional monthly charges on my debit card after I paid for my order in full. They claim I subscribed to a subscription service on accident. Kinda unusual that a subscription service would begin charging my account almost three weeks after my purchase. Right? At no point during check out is there an option to sign up for a subscription service. I also have never received a confirmation/receipt for the alleged service I signed up for. They are refusing to send me my money back. I’ve had to contact my bank and report them for fraud.
Wrong image, no repsonse.
I ordered with express shipping. It took a month to receive the socks. And they were NOT the image I sent them! Repeated emails have gone unansered. I don't want my money back, just he correct socks!
I wish i could give them no stars
I wish i could give them no stars. I have never written a review before but the lack of response, the order not coming and the refund still not being issued I cannot believe they are in business. The picture I sent them of my daughter’s cat was adorable. What they printed on the socks looks like a cartoon. Horrible horrible customer service. Still fighting for the refund of $21 I paid for express ahippping and they came 2 weeks later. (well after christmas)
Stay Away
The blanket was a cheap fabric! Advertised as "Premium Fleece". What a joke! And the socks are like a cheap compression hose type material. Actually, I can't even describe what the material is! Ordered these items as Christmas 2023 gifts and would have been embarrassed to give them! Emailed the company MULTIPLE TIMES requesting a return and refund. Bottomline- They DO NOT refund. STAY AWAY FROM THIS COMPANY. TOTAL AND COMPLETE DISASTEROUS EXPERIENCE! They should be ashamed to pawn this stuff off on people.
Arrived with holes in them
Poor quality fabric. Arrived with holes in them. Very disappointed. Not worth the cost.
Order never received
Order never received. Replacement sent, and was “lost” in transit. No proof that my order was actually printed.
AWFUL
AWFUL Sent to the wrong address and when I IMMEDIATELY notified them of it they said they would update and not to worry. Then it shipped to the wrong address and I emailed them and I was told I’d get a replacement. When I reached out about the replacement confirmation email they told me I wasn’t entitled to anything it had shipped and that was it. They are liars and horrible humans.
I bought two pairs of socks
I bought two pairs of socks. They were really cute when I first got them. But after a little while dog faces just deformed. It should have been more durable!!
it would be a nice gift for my…
it would be a nice gift for my girlfriend if it arrived on time
I never received my order
I never received my order. Impossible to reach and contact email that is posted is undeliverable. I placed 2 tickets and did not get a response in addition to the multiple emails sent to them.
DO NOT
Well I haven't received my items yet. A shipping label was created a few days ago but the package hasn't shipped and doesn't say when it'll arrive. Feels like you rushed thru the order process but didn't actually ship anything.
Not good
I liked how the products in this shop look, but you need to do something when your delivery and service. And I think prices are pretty high, especially for the socks.
I've ordered my socks in November
I've ordered my socks in November. I writed many mail untill now (we are in june) the continue to write that my suck will arrive, I have asked my money back and nobody answer to me.
Saddened by the service and feel ripped off
Order in November 2022 - 3 blankets. Never did receive them and through emails to this company and BBB- they said they would send me new ones. Still have not received those. Wrote to the BBB again and they said they cannot refund me as this is the second time the same case has been opened. I was told I used in appropriate language in my email and all I said was that I was “beyond frustrated” - which I am. So I highly doubt I will get my blankets or a refund. I spent $250. So disappointing. Don’t order from there.
It's a scam
Just adding to the very long list of reviews - this company is indeed a scam (also marked by BBB as such). I've been chasing them for 3 months, got no order and no refund. The money is gone, and they're not responding.
BUYER BEWARE
BUYER BEWARE. Ordered two blankets. Received one that was misprinted. Attempted to reach out multiple times to see if I could get it replaced and was met with no response. I had to file a claim with my bank to get refunded. After I had done that, a PupSocks rep finally reached out and said that my replace order was processed and in production. Never received any updates and it just showed up after months. I get the blanket and it’s completely wrong. Be aware that if you receive and incorrect item, you’ll never get the correct one sent to you. And good luck trying to get a rep to actually respond back. They try to lure you in with all these discount codes, it’ll take forever for your order to arrive and it’s a gamble if you’ll get the correct item. 0/10 would not recommend purchasing anything from here.