Hi Lea,
Thank you so much for taking the time to post a review. I have looked into the order and I am going to have someone from our Resolution Team get in touch with you via email. I believe we can offer you a solution to your issue. Please be on the lookout for the email and again, thank you for taking the time to post a review.
Betsy
The FaceSocks Team
Hi Christine,
Thank you so much for taking the time to post a review. I am so sorry that the photo on the custom PupSocks was not clear and visible. I have looked into the order and I am going to have one of the Resolution Team get in touch with you in reference to the issue. I do believe we can give you a solution to your issue. Please be on the lookout for an email and again, thank you for the review.
Betsy
The PupSocks Team
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Anonymous · 写过 1 条评价 · 已认证 ·
★★★★★
很棒的袜子
袜子出来了,棒极了!没什么可说的了。
GoPupSocks 回复2022-05-18
Hi Jon,
Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that you loved your custom PupSocks! We are happy you chose us to create such a special pair of socks for you and we can't wait to fulfill any future orders you may have! Thanks for shopping with us!
The PupSocks Team
Hi Kevin,
Thank you for taking the time to write and post a review. I am so glad to hear that your wife loved her custom PupSocks. These are an excellent gift for any animal lover. If you do place another order please use the code keepitawesome15. Again, I am so happy your wife loved her socks and Kevin, thank you for the 5-star review.
Betsy
Then PupSocks Team
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
向我们的朋友致敬……
向我们朋友的狗致敬。袜子非常可爱。
GoPupSocks 回复2022-05-18
Hi Melissa,
Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that you loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us!
The PupSocks Team
Hi Brooke,
Thank you so much for taking the time to write and post a review. I am so sorry that you received the incorrect color custom Pupsocks. I am going to have someone from our Resolution Team get in touch with you via email. Please be aware that your order is actually with our sister company PupSocks so the email will be from them. Please be on the lookout for the email.
Thank you
The PupSocks Team
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
完美的运输时间和如此可爱的…
完美的运输时间和如此可爱的产品!图片真的很清晰!
GoPupSocks 回复2022-05-18
Hi Alexandra,
Thank you so much for taking the time to write and post a review. I am so glad you love your custom PupSocks! I am so glad to hear that your order was delivered in a timely manner. I hope that you liked your custom socks so much that you will order again. If you do please use keepitawesome15 at checkout. Thank you again for the review!
Betsy
The PupSocks Team
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
袜子太小了
袜子太小了
非常失望
GoPupSocks 回复2022-05-17
Hi Linda,
Thank you for taking the time to post a review. Our new socks are unisize and should fit a foot up to a size 13. They stretch quite a bit. I am going to have one of our Resolution Team members get in touch with you via email to see if we could find a solution for you. Please be on the lookout. Also, your order is with our sister company PupSocks so the email will be from them. Again, Thank you so much for taking the time to write a review.
The PupSocks Team
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Lee · 写过 1 条评价 · 已认证 ·
★★★★★
很棒的母亲节礼物
去年我们失去了两只小约克夏。他们是一对分别11岁和14岁的母子。它仍然每天都让我们心碎。我们仍然为我们的两个孩子流了很多眼泪。我在母亲节前看到了 PupSocks 的广告,知道我必须为每个婴儿订购一双。母亲节早上,我的妻子读了卡片并打开了礼物。 Once she realized the pups were her own two sweet babies the tears started flowing (for both of us.) she loved them and I believe they are a perfect gift anytime for anyone who loves their puppies.
GoPupSocks 回复2022-05-18
Hi Lee,
Thank you so much for taking the time to write a review. I am so sorry for the loss of your 2 Yorkies. It is so hard when your pup crosses over the Rainbow Bridge but to have 2 in less than a year is devastating. Please pass on to your wife my condolence and I am so happy she loves her custom PupSocks. Again, thank you for your reply.
Betsy
The PupSocks Team
Hi James,
Thank you so much for taking the time to write and post a review. I looked into the order and I will have one of the Resolution Team members reach out to you via email. I am so sorry that the shipping took a long time to get to you and we missed Mother's day. Please be on the lookout for a resolution. Also, your order is with our sister company PupSocks. So the email will be from Pupsocks.
Thank you so much,
The PupSocks Team
Hi Angel,
Thank you for taking the time to post a review. I am so sorry that your order did not make it in time for your event. Once the package is in route the issue lies with the Postal Service. I am going to have one of the Resolution Team members reach out to you via email. Again, I am so sorry that your order did not make it in time for your event, Please be on the lookout for an email. Also, your order is with our sister company PupSocks so the email will be from our PupSocks Resolution team.
Betsy
The PupSocks Team
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
我在母亲节送了袜子......
我把这些袜子作为母亲节礼物送给了收到它们的狗妈妈,它们非常喜欢它们
GoPupSocks 回复2022-05-12
Hi Sharon,
We are extremely thrilled your PupSocks were a complete hit for Mother's Day! Thank you for being a valued customer! We appreciate you!
Best Regards,
The PupSocks Team
Hi Andrew,
Thank you so much for taking the time to write and post a review. I am so sorry that it took so long for your order to get to you. It is not our intention to have orders take 3 weeks to be received. I also would like to apologize for no communication. We try very hard to answer every inquiry. With that being said, I would like to apologize to you and hope that you may one day try us again. Thank you for your review and again I am extremely sorry for this late delivery.
Betsy
The PupSocks Team
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
图片变成了一团
这张照片完全没有区别。为什么不在印刷前出示校样?我永远不会批准它。我会尝试另一张照片。
GoPupSocks 回复2022-05-11
Hi Chris,
Thanks for your feedback. In the FAQ we advise our customers to send pictures with great lighting and preferably a high-quality photo, in order to achieve the best results. If we sent proofs to every customer in order to approve before printing that would delay the process. After looking into your order, we can see a dark photo was submitted. With that said, please lookout for an email from one of our customer service reps.
Kind Regards,
The PupSocks Team
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customer · 写过 4 条评价 · 已认证 ·
★★★★★
仍然没有收到我的订单!
仍然没有收到我的订单!
I order some socks as a gift at the beginning of December 2021, I still have not received this order, or any response to me enquires or any refund.
GoPupSocks 回复2022-05-12
Hi Sian,
Thank you for your feedback. We are terribly sorry you haven't received your order. After looking into your order inquiry, I can see we reached out on January 27 to provide a solution. Please lookout for an email from one of our Customer Service Representatives. Thank you for your patience.
Kind Regards,
The PupSocks Team
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customer · 写过 1 条评价 · 已认证 ·
★★★★★
对经验感到满意
易于订购。 看起来图像质量相当不错。
GoPupSocks 回复2022-05-11
Hi Jeremy,
Thank you for your review. We are glad you loved your image quality. Thank you for your business.
Kind Regards,
The PupSocks Team
Hi Jacqueline,
Thank you for your review. We are terribly sorry you haven't received your order. After looking into your order details, I can see we reached out on February 25 with a solution. Please email us at [email protected] in order to create a solution. We look forward to hearing from you.
Kind Regards,
The PupSocks Team
Hi Taylor,
Thanks for your feedback! We are terribly sorry you received your PupSocks in that fashion. It must have been a fulfillment mishap. After looking into your order issues, I could not find any contact attempts pertaining to this issue. With that said, please look out for an email from one of our Customer Service Representatives.
Kind Regards,
The PupSocks Team
Hi Ron,
Thank you for your review. We are extremely pleased you were happy with our products and service. Thank you for being a valued customer.
Kind Regards,
The PupSocks Team
Hi Sasheen,
Thank you for your review. We are extremely thrilled your PupSocks custom gifts were a complete hit! Thank you for being a valued customer! We appreciate you!
Best Regards,
The PupSocks Team