Gossby

Hi, I’m Robill from the WeCare Team at Gossby. I’m really sorry to hear that the design on your onesie was not properly centered, even though the print itself matched what you ordered. We understand how important these details are, and we sincerely apologize for the oversight. We have sent you an email so we can assist you further and look into correcting this issue for you. Please check it at your convenience and feel free to reply so we can help make this right.

Thank you so much for taking the time to share your experience with us, Michelle. We’re truly sorry to hear about the initial disappointment with the ornament, but we’re very glad we could make things right for you. Your kind words about our customer service team mean a great deal to us, and we’re happy to know the replacement arrived safely and met your expectations. We hope it brings joy to your family for many Christmases to come. Thank you again for choosing Us and for your thoughtful feedback!