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Grand Brass Lamp Parts, LLC.

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200 条评价

4.8200 条评价
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关于 Grand Brass Lamp Parts, LLC.

数据更新
网站
grandbrass.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
50%(3/6 条)
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商家自述

Grand Brass Lamp Parts 自1913年起就为零售和批发的灯具配件、照明配件及吊灯配件行业提供服务。我们是美国历史最悠久的灯具制作材料供应商。我们还提供各类替换灯具玻璃灯罩和照明玻璃,包括细颈灯罩、落地灯灯罩、学生灯罩、学校灯罩以及多种仿古玻璃灯罩。我们提供丰富的灯具配件和吊灯配件选择,包括灯座、水晶棱镜、吊灯链条、天花板灯盘、灯线、 cord switches、调光器、落地灯玻璃、 fixture chain 以及所有灯具制作所需材料。还有大量DIY照明产品。让我们成为您的灯具配件供应商。

以上内容由商家自行提供,未经平台核实。

Grand Brass Lamp Parts, LLC.靠谱吗?

Grand Brass Lamp Parts, LLC.(grandbrass.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 200 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 50% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-29。

评价综述

AI 生成

绝大多数消费者对这家公司体验极佳。顾客们经常提到产品质量出众,价格也非常合理。大家都喜欢快速配送和用心的包装,确保易碎物品在运输过程中完好无损。买家们非常欣赏这里种类繁多的稀有五金配件,能满足各种创意项目的需求。 也有部分消费者对产品描述不太满意,指出偶尔会出现尺寸细节或配件适配方面的问题。尽管存在这些描述上的小问题, shoppers 还是认为整体选品和客服支持对他们的独特需求非常有帮助。大多数消费者仍然非常满意,并计划未来再次购买。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

购物体验很棒

替换玻璃灯罩的描述非常准确,尺寸也完全吻合,让我清楚知道自己买的是什么。三个玻璃灯罩用气泡膜和纸包裹,装在盒子里再套一个外盒,运输过程中不会晃动,破损风险极低。下单过程简单高效,Grand Glass Lamp Parts 的替换灯罩选择非常丰富。

Grand Brass Lamp Parts, LLC. 回复2026-06-01

感谢您给予五星好评!感谢您的惠顾。

The "Good. the Bad and the Possible"

"优点"——商品种类很齐全,价格有竞争力,发货准确且包装完好。网站上的教程也很不错。 "有待改进"——运费偏高,大额订单也没有免运费,商品打包发货较慢,从下单到出库可能要3-4天。网站能用但操作繁琐。 "差评"——过去几个月我大概打了4次订单客服电话,客服代表大多时候态度不够友好,甚至有点生硬。也许是我的误解,我可能错了,但也许说一句"感谢您的订单——我们会尽快发货,祝您愉快"就能传达对顾客的基本尊重——但我从未听过这样的话。 "可能的改进"——如果没有上述问题,我会给接近5分的评价,而且这些问题都是可以改进的——

Grand Brass Lamp Parts, LLC. 回复2026-05-28

Thank you for the thoughtful feedback. We truly appreciate the positive comments regarding our product range, pricing, packaging, and tutorials. We work very hard to maintain one of the largest selections of lamp parts and restoration components available. Regarding shipping costs, as a wholesale-oriented supplier we do not build shipping charges into product pricing or artificially inflate item prices to offer “free shipping.” Shipping is never truly free — it is simply paid in different ways. We prefer to keep our product pricing competitive and charge actual shipping costs based on the size, weight, and destination of the order. We would also like to provide some context regarding fulfillment times. Many of our orders are not simple single-item shipments. Your order, for example, contained 35 different items. Orders of that size require significant picking, checking, packaging, and in some cases light assembly or made-to-order preparation before shipment. Accuracy is extremely important to us, especially with technical lamp and lighting components, and we would rather take a little additional time than ship incomplete or incorrect items. That said, we do understand the desire for faster turnaround and smoother website usability, and we continue working to improve both areas as we grow. Most importantly, we appreciate the comments regarding customer service tone and friendliness. Even when handling a high volume of technical support and order inquiries, customers should feel appreciated and respected. Your feedback is fair and helpful, and we will take it seriously. Thank you again for your business and for taking the time to provide constructive feedback.

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