Graywind（graywind.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 60 条用户评价，属于家居与园艺分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我丢失了百叶窗手册，当我要求更换时，他们立即通过电子邮件向我发送了一份。很棒的客户服务！
Dear Michael, Thank you so much for your kind feedback! We truly appreciate your kind words about our customer service. Thank you for choosing Graywind—we’re always here whenever you need assistance. Enjoy your blinds! Best regards Graywind team
我遇到了各种百叶窗与无线网络断开连接的问题。客户支持人员发送了新的更新电机，并通过电子邮件发送了有关如何安装和重新设置百叶窗的详细信息。他们在上面尝试解决我所看到的问题。
Dear Thomas， Thank you for your feedback and for giving us the opportunity to assist you. We’re happy that our support team could help resolve the WiFi connection issues. We appreciate your patience and your recognition of our efforts. We’ll keep improving to provide a better experience for our customers! Best regards Graywind team
购买后的客户支持非常出色。解决了 Amazon Alexa 引起的问题。也非常敏感。
Dear Allen， Thank you so much for your kind feedback! Providing responsive, reliable support even after your purchase is something we’re deeply committed to. Thank you for choosing Graywind—we truly appreciate your trust and support, and we’re always here whenever you need us! Best regards Graywind team
我的第一个订单很快就到了，但在尝试安装时，尺寸错误。 收到一条关于面板尺寸的消息，我误解了。 由于误会，我又下了第二次订单。第二个订单没有第一个那么顺利，也是四星的原因。 我非常喜欢终于升起的面板百叶窗！
Dear Robin， Thank you for sharing your experience and for your honest feedback. We’re sorry that the second order didn’t go as smoothly as the first, but we truly appreciate your patience and understanding throughout the process. Thank you again for choosing Graywind and for sticking with us—we sincerely appreciate your support and hope you enjoy your new blinds for many years to come. Any more questions, please contact us freely. Best regards Graywind team
我为我的日光浴室购买了 6 个遮阳帘。交货及时，色调包装得很好。灯罩也按照要求切割成精确尺寸。我的遮阳帘安装在外面，由于窗户装饰，我不得不将支架伸出 1/2 英寸，这是封闭的支架不允许的。我通过在窗户上方安装一块装饰条解决了这个问题。而且附带的螺丝太小，所以我必须买一些长度更长的螺丝。遥控器的说明有点模糊，我仍在研究停止限制。我读到建立团体是一场噩梦，所以我可能会放弃这一点。
Dear Richard， Thank you for your detailed feedback and for choosing Graywind. We also appreciate you sharing your installation experience. If you need any assistance with setting the upper and lower limits or creating groups for your shades, please don't hesitate to contact our customer support team. We'd be more than happy to guide you step by step and make the setup process as easy as possible. Thank you again for your honest feedback and support. We hope you continue enjoying your new shades for many years to come! Best regards Graywind team
Dear, Thank you so much for your kind words! Best regards Graywind team
卓越的品质和出色的客户服务
Dear AnM, Thank you so much for your kind words! Best regards Graywind team
对我们的问题的快速响应和补救措施非常出色！非常感谢。
Dear Thomas， Thank you so much for your kind words! Best regards Graywind team
Graywind 的工作人员非常乐于助人且专业。我提交了一份订单，当他们要求澄清我想要完成的任务时，他们帮助我弄清楚他们的产品无法按照我需要的安装方式为我工作，因此他们很高兴地退还了我的付款。
Dear Clark， Thank you so much for your thoughtful review and, especially, for your understanding. At Graywind, we'd rather help our customers find the right solution than sell a product that isn't the best fit for their needs. We're glad we were able to clarify the installation requirements before production and provide a prompt refund. Thank you again for your kind words about our team. We sincerely appreciate your understanding and hope we'll have the opportunity to serve you in the future should you have a project that's a better fit for our products. We wish you all the best with your window treatment project! Best regards Graywind team
色调真的给我留下了深刻的印象，客户服务也很棒！
Dear Tom, Thank you so much for your wonderful feedback! Thank you for choosing Graywind and for taking the time to share your experience. We truly appreciate your support and hope you enjoy your shades for many years to come! Best regards Graywind team
与雪莉合作为客户获取物品
Dear Marisol， Thank you for your kind words! Best regard Graywind team
我们订购并支付了样品包费用，但从未收到订单或退款 在当今的技术世界中这怎么可能
Dear Frank, Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience. Unfortunately, due to increased shipping volume during the Prime Day period, Amazon's logistics has experienced unexpected delays with some shipments. We have been closely tracking your sample pack, and according to the latest tracking information, it is expected to be delivered tomorrow. Thank you for your patience and understanding. If your sample pack does not arrive as expected, please don't hesitate to contact us directly—we'll continue to follow up until everything is resolved. Best regards Graywind team
非常有帮助的客户服务团队。 优质产品，功能流畅。 Matter 电机与 Apple HomeKit 完美配合
Dear Mr Sinclair, Thank you so much for your kind feedback! Thank you for choosing Graywind. We truly appreciate your support and hope you continue enjoying your smart shades for years to come! 😊 Best regards Graywind team
百叶窗质量好，安装相对容易
Dear Mike， Thank you so much for your kind words. Best regards Graywind team
客户服务反应非常灵敏，及时回答了我有关零件和安装的所有问题。
Dear Kirsten, Thank you so much for your kind feedback! Thank you for choosing Graywind—we truly appreciate your support and are always here whenever you need us! 😊 Best regards Graywind team
我们已经购买了 Graywind 的多种产品及其相关产品线。每次我们收到的产品都交货迅速、状况良好、安装方便且性能完美。我们向家人和朋友推荐了这些产品，并对我们收到和安装的每一个订单感到高兴。优质的服务，物超所值。谢谢你！我们祝愿您继续取得成功，并期待未来与 Graywind 开展业务。
Dear Mark， Thank you so much for your incredible feedback and, most importantly, for your continued trust in Graywind! It means the world to us that you've chosen our products for multiple projects and have had such consistently positive experiences. Your kind words about our products, service, and value truly motivate our entire team. Thank you for your warm wishes—we sincerely appreciate your support and look forward to helping you with many more window treatment projects in the future! 😊 Best regards Graywind team
窗帘本身很好。 有点虚弱但是还好。 安装说明和视频很糟糕。
Dear Larry, Thank you for your honest feedback. Your comments are very valuable, and we'll share them with our team as we continue improving our manuals and video tutorials to make the installation process more straightforward and user-friendly. If you have any questions during installation or setup, please don't hesitate to contact our customer support team. We're always happy to provide one-on-one assistance to help ensure everything is installed correctly. Thank you for choosing Graywind and for helping us improve. Best regards Graywind team
我们非常感谢您的客户服务了解我们尽快更换电机的紧迫性。感谢您安排并寄出物品。我们能够完成电机更换，这相当简单明了。如果我要改进一件事，那就是让团体或个人电机的遥控器编程变得更容易。 H
Dear Dahlia, Thank you so much for your thoughtful feedback! We sincerely appreciate your suggestion regarding remote programming. We understand that setting up group and individual motor controls can be challenging, and your feedback is invaluable as we continue improving our products and user experience. We’ll be sure to share your comments with our product team. Thank you again for choosing Graywind and for your trust and support. We’re always here if you need any assistance in the future! Best regards Graywind team
优秀的客户服务！遥控器编程时遇到问题。发送了电子邮件并立即收到回复！解决了我的问题。我订购的百叶窗非常合身！
Dear Roy, Thank you so much for your wonderful feedback! Providing prompt, reliable support and ensuring every custom order is the perfect fit are what we strive for every day. Thank you for choosing Graywind—we truly appreciate your trust and support! Best regards Graywind team
Dear Christopher, Thank you for your kind feedback! Thank you for choosing Graywind—we truly appreciate your support and are always here whenever you need us! Best regards Graywind team
共 60 条符合条件的评价