Hello Donald,
Thank you for sharing your experience with us. We're glad to hear things have been smoother recently, and we truly appreciate your patience.
We're sorry to hear the delays previously left you stranded. We understand how important timely access to your funds is, and we'll be sure to share your feedback with the team as we continue working to improve our processes and response times. Thank you for sticking with us and for your honest feedback.
Grey
A
AB Customer · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
非常可靠和及时
Grey 回复2026-08-06
Hello AB,
Thank you for your feedback! We're so happy you enjoyed your experience with Grey!
Grey
Y
Yopee · 写过 3 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
迄今为止最好的金融科技应用程序
Grey 回复2026-08-06
Hi ,Thank you for your feedback! We're so happy you enjoyed your experience.
-Grey
Hi Shedrack, Thank you for your feedback! We're so happy you enjoyed your experience.
-Grey
B
Badmuss · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
和有史以来最好的应用程序
我非常喜欢它,而且我所做的一切都如此之快
Grey 回复2026-08-06
Hi Badmus, thank you so much for your review! We’re really glad you’re enjoying Grey, and we appreciate you taking the time to share your experience with us. 🖤
R
Royal Edom · 写过 2 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
对问题的快速响应
Grey 回复2026-08-06
Hi Royal,
Thank you so much for your review ! We’re really glad you’re enjoying Grey, and we appreciate you taking the time to share your experience with us. 🖤
Grey
Hi Josephat,
We’re sorry to hear that your experience has been slow. We appreciate your feedback and are continuously working to improve the experience. 🖤
Hello Christian,
We're sorry to hear you're experiencing this. Please email [email protected] with your registered email address so we can take a closer look at your transactions. Our team will review the issue and provide you with an update.
Grey
Hi Emmanuel,
We're sorry you feel this way. Accounts may be blocked or restricted due to violation of our Terms of Service or are under review.
Please send us an email at [email protected] if anything is unclear or you require further assistance. 🖤
A
Afekhare Ayo · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
熟练履行职责
Grey 回复2026-08-04
Hi Afekhare,
Thank you for your review! We’re glad to know you’ve had a positive experience with Grey. We appreciate your support. 🖤
Grey
Hi Deji,
Thank you so much for your wonderful review! We’re delighted to hear that Grey has become your primary choice for international payments and that you’ve been enjoying the exchange rates, user experience, currency options, and debit card. Your support means a lot to us. 🖤
Grey
Hi, We’re really sorry to hear about your experience. Please send an email to [email protected] using the email address linked to your Grey account, and our team will review this and assist you.
-Grey
Hi John, we’re sorry for the experience and understand how important timely access to your funds is. Verification reviews can take up to 72 working hours to help keep accounts secure. If you’ve already contacted us and it’s passed the timeline, please send us a follow up email for updates.
Hi Henry,👋
Thank you so much for the thoughtful review! We’re glad you’ve been enjoying our customer support, exchange rates, card updates, and in-app notices.
We also appreciate you pointing out that there’s room for improvement. Feedback like yours helps us continue building a better experience, and we’ll keep working to make Grey even better. Thanks for being part of the journey! 🖤
Grey
Hello Abdou,
We're sorry for the frustration this has caused. Additional information may be requested by our banking partner during the review process, which is why the requests can come in stages. Once the required documents have been submitted, the review will continue, and you'll be updated as soon as there's an update. We appreciate your patience.
Grey
c
customer · 写过 4 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
你们太棒了,请保留……
你们太棒了,请继续保持,我赞扬你们的迅速反应
Grey 回复2026-07-31
Hello,
Thank you so much for your kind words! We truly appreciate your support and are delighted to hear you've had a great experience with our response times. We'll be sure to share your feedback with the team!
Grey
J
Jose Rai · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
良好的支付系统
这对我的生意真的很有帮助!
Grey 回复2026-07-31
Hi Jose,👋
Thank you for the great review! We’re glad you’re enjoying the Grey app. 🖤
Z
Zee · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
灰卡是网上支付的最佳选择
我使用灰卡已经有一段时间了,从未遇到过付款失败或停机的情况……灰卡是迄今为止最好的卡服务提供商。
Grey 回复2026-07-31
Hi Zee, Thank you for your feedback! We're so happy you enjoyed your experience.