Reliable and fast
Reliable,fast customer support response
Hi Ifeanyi👋, Thank you for your feedback! We're so happy you enjoyed your experience. -Grey
Grey (grey.co) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Reliable,fast customer support response
Hi Ifeanyi👋, Thank you for your feedback! We're so happy you enjoyed your experience. -Grey
Very Good and helpful my 5 star ⭐ is from my heart but stop saying I should verify my identity after I have already verified but that's not an issue I not seeing any problem in Grey so I'm very happy, my English is bad but all I want to say is Grey is so Good
Hi Kenneth, Thank you so much for the kind words and 5-star rating! We’re really glad you’re enjoying Grey. -Grey
Hi Joshua, Thank you for your feedback! We're so happy you enjoyed your experience.
Quick customer care response and also the tenacity in resolving any issue irrespective of the time.
Hi Praise,Thank you for the kind words! We’re glad our customer support team has been able to assist you promptly and effectively. -Grey
I HAVE DONE AND YOUVE NOT BEEN HELPFUL I AM SAT IN A CAR REPAIR GARAGE WAITING TO PAY MY BILL SINCE 10AM ABSOLUTELY NOTHING GIVE ME MY MONEY NOW THIS IS SO WRONG IN SO MANY WAYS
Hi Carl, we’re really sorry about the situation and understand how frustrating this must be. Please send us an email([email protected]) with your details so we can look into this urgently.
The support is very active and helpful at all times
Hello Leo, Thank you for your feedback! We're so happy to hear that you had a great experience with our support team! 🖤 Grey
They would hold your money for no reason
Hello Ibrahim, We're sorry to hear you feel this way. If your payment has been selected for verification, it's part of our compliance and security process. If you have any questions about a specific transaction, please email [email protected] with your registered email address, and we'll be happy to look into it. Grey
This app is the best I have ever come across by i would love u guys to make it possible to send money to other Africa countries
Hello Gabriel, Thank you so much for your kind words and support! You can already send supported currencies like USD, GBP, and EUR to supported recipients in African countries. If there's a specific country or transfer you're referring to, let us know, we'll be happy to clarify. Grey
My experience with grey for more than a year has been stress free, easy access to my payment, swift notifications, easy to operate, relatively low charges compared to others which made me like them more and tell friends about them. It is the BEST!
Hello Solomon, Thank you so much for your incredible support! We're delighted to hear that Grey has been a stress-free and reliable part of your journey over the past year. It means a lot to know you've enjoyed the experience and have recommended us to your friends. We truly appreciate you being part of the Grey community! Grey
Bad virtual card service, Bad and lazy customer service agent. Heavy delay in receiving international payment Lost lots of funds as a result of their bad service.
Hello Precious, We're sorry to hear about your experience. Please emal [email protected] with your registered email address so we can look into the issues you've experienced. We'll review your concerns, investigate what happened, and do our best to assist you. Grey
Grey is just the best. I love the way you can send money to multiple countries easily. I love the way you can have your account in multiple currencies. The transfer fees are very low, the app is easy to use and their customer service is fast. No complaints here. Love it. Recommend it to everyone and anyone @LatoyaTheSongwriter.
Hello Latoya, Thank you so much for your amazing feedback and support! We're delighted to hear you're enjoying the multi-currency accounts, international transfers, low fees, and your overall experience with Grey. It means a lot to know you'd recommend us to others. We truly appreciate you being part of the Grey community! Grey
Your rate and services were good, but ever since you upgraded my Card to a 3D visa, your rate increased much more. And I am not happy about it
Hello Jonathan, Thank you for your feedback. We're sorry to hear you're not happy with the recent changes. Our fees and rates may change from time to time, and we always aim to be transparent about any updates. We appreciate you sharing your thoughts, and we'll be sure to pass your feedback along to the team. Grey
Excellent financial service, i highly recommend.
Hello Mind, Thank you so much for your kind words and recommendation! We're delighted to hear you're enjoying your experience with Grey. We truly appreciate your support and are grateful to have you as part of the Grey community! Grey
Hello Debola, Thank you for your feedback! We're so happy you enjoyed your experience with Grey! Grey
100% recommend for people earning money online, I started using grey 3years ago and I must say they’re good but the new features that you have to verify deposit before it reflects on your account is what I don’t like because what if I have urgent issues I have to wait for them to verify after 48hours
Hello Augustine, Thank you so much for your recommendation and for being with Grey for the past three years! We truly appreciate your support and your honest feedback. We understand that deposit verification can be frustrating, especially when you need urgent access to your funds. The process is part of our compliance and security measures, and we appreciate your patience. We'll be sure to share your feedback with the team. Grey
I’ve been using Grey for years now, they came at a crucial time when they were necessary and even though things are a lot better now they’re still relevant for my finances.
Hello Uzoma, Thank you so much for your continued trust and support! We're delighted to hear Grey has remained a reliable part of your financial journey over the years. We truly appreciate you being part of the Grey community and look forward to serving you for many more years to come! Grey
It is fast and has smooth transaction process.
Hello Emmanuel, Thank you so much for your positive feedback! We're happy to know that you're enjoying your experience with Grey! Grey
It's great app
Hi Ali, Thank you for your feedback! We're so happy you enjoyed your experience with Grey! Grey
Awesome Platform ever seen... Highly recommend it!
Hello Michael, Thank you so much for your amazing feedback and recommendation! We're delighted to hear you're enjoying your experience with Grey. We truly appreciate your support and are grateful to have you as part of the Grey community! Grey
I have used grey for 1 year now ! Best of all . I withdraw my money any time I get an emergency. I use my card for online payments as a content creator and everything is Very fast . Am even jelous I don’t want my friends to know about it because it’s so good.
Hello Marvis, Thank you so much for your amazing support! We're delighted to hear Grey has been reliable for your withdrawals and online payments as a content creator. We truly appreciate you being part of the Grey community, and we're glad we've been able to support your journey over the past year! 😊 Grey
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