Guardian Interlock（guardianinterlock.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 60 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：70% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 50 条。数据最后更新于 2026-08-10。
这位代表非常友善和善解人意。 他花时间回答了我所有的问题。
It’s great to hear that Cristian was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
从客户服务到技术再到主管的一切，不回电或跟进的人永远不会推荐这家公司
We regret to hear that your experience with our service staff was not a positive one. We understand how important respectful, helpful communication is, and we are taking your feedback seriously. We’ll be following up with you directly to learn more and make this right.
我的客户服务非常好，非常乐于助人，而且很有礼貌，我一开始问问题时很困惑，他回答了每个问题，并确保我理解所有内容，他甚至一步步解释了整个过程，在我的设备安装当天会发生什么
We really appreciate you taking the time to highlight Arthur. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
We’re thrilled to hear that Selene provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
她不仅帮助我解决了复杂的情况，还提供了优质的服务。
Thank you for sharing such kind words about Marilyn. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.
We truly appreciate you highlighting Arthur. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
更新了我的评论。一开始就存在沟通不畅的情况。事情最终还是解决了。我很感谢 Guardian Interlock。代理人和工作人员都很细心，愿意倾听和纠正。这就是我升级评论的原因。他们解决了这个问题。谢谢守护者。会推荐并且已经推荐。
We’re sorry to hear about your experience at your appointment. We’ve escalated this to management for review, and a Guardian team member will be in touch to assist you directly.
糟糕的。不要使用这家公司。在进行任何预约之前，我与多名代表讨论了零安装和免费月份的问题。你不会支付任何首付。他们多次向我保证情况确实如此，我重申了这一点，因为我的工资是在不同的一天得到的。我去还车，下班后去取车。等了一个小时，我坐在外面后甚至没有人回来。然后被告知我欠了 115 美元的人工费用。双方都告诉我，他们已经进行了谈判，并且都同意他们告诉我的内容。在又花了一个半小时试图弄清楚之后，我最终不得不把车停在那里，因为我要到第二天才能支付 115 美元，而且他们不会给我如果我知道这一点，我就会相应地安排。所以，是的，存在“隐藏费用”。这是一个总体上可怕的第一印象，不希望在可预见的未来处理这个问题。去别的地方
We’re so sorry your appointment wasn’t the smooth experience it should have been. We’ve shared your feedback with our field management team, and someone will be reaching out to make things right.
It’s great to hear that Arthur was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
客户服务无可挑剔，友好且有礼貌的客户服务代表。
We’re so glad you had great experiences with Soc and Jesse. At Guardian, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
我设定了在服务提供商（3505 E Saint Vrain, Colorado Springs, CO. 80909）安装设备的日期和时间。当我拨打 Guardian Interlock 服务号码 1-800 预约时，我从来没有被问到任何呼吸困难、任何类型的哮喘和/或吹入设备测量体内酒精的问题。我去预约了，签署了他们的文件，并安装了设备。我无法用力、长时间地向设备吹气以使其正常工作，因为我确实患有哮喘和慢性阻塞性肺病。技术人员帕特里克说我可以让我的医生写一封信解释我的病情。当我在那里时，我打电话给我的医生，他立即寄来一封信，指出我的病情。技术人员帕特里克随后表示他无法使用它，因为我需要由 DMV 等填写一些表格。我被告知这可能需要 30 天。虽然很沮丧，但我还是理解了，并要求他把设备移走，然后我会拿到适当的文件。然后他告诉我取出它需要支付 250 美元的费用。现在很沮丧，我不明白为什么要收费。我理解车间的人工，但他安装起来花了30分钟，取出来又花了10分钟。看起来有点高，你不觉得吗？我对 Guardian 感到非常沮丧和不满意的原因是它的服务提供商和技术；是在预约之前或安装时没有人引起我的注意，因为那里有任何呼吸困难。我向客户服务代表表示，在将所述设备安装到我的车辆上之前，应与客户进行对话。有人告诉我，我应该问一下！当我向服务提供商提出，设施中应该有一个设备模型可供使用以确保没有问题时，我再次被告知，“：你没有问”如果之前有任何关于设备使用的对话，我在安装时就已经准备好了我的文件。几乎三个人告诉我，这是我自己的错，我应该问一下。卫报公司的客户服务很糟糕，安装人员的服务更糟糕。似乎他们可以为所欲为，随心所欲地对待顾客，因为他们知道他们已经把你勒死了。我是一个 60 岁的男人，而不是一个孩子，我不应该像以前那样受到不尊重。未提供任何建议和/或帮助；只是告诉这是我的错。不要使用 Guardian，那里有更好的公司！！！！！！
We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced regarding the interaction. Unfortunately, there are a lot of one-off variables that an interlock customer can face, and they can't all be addressed during enrollment. Not being able to provide a proper amount of air is rare but easily resolvable. Additionally, I see that we didn't collect any money. Someone from Guardian's leadership team will be in touch.
客户服务总是非常友善和乐于助人，您的任何问题都能很快得到解答。
We really appreciate you taking the time to highlight Jair. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
我在联锁装置上建立交换的经历非常丰富。
Thank you for sharing such kind words about Jose. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.
他们粗鲁地指控我安装。它耗尽了我的电池，我无法驾驶我的卡车。我呼吸困难，因为我患有哮喘。
We know how important it is for an appointment to go smoothly, and we’re sorry we missed the mark. We’re working with our teams to make sure future visits are more positive. A Guardian team member will be in touch to assist you directly.
你们的客户服务很棒
We truly appreciate you highlighting Jair. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
他们的经纪人 Rick 非常耐心地倾听和了解我的情况，并花时间审查我的账户并专业地回答我的问题。
We’re so glad you had a great experience with Ric. At Guardian, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
他们很糟糕。账单总是错误的。 当他们打电话说所有设备都已上交并结束我的服务时，我正在商店里。几个月后，我收到了一张超过 300 美元的账单......
Thank you for bringing this to our attention. Our team will be reviewing your account thoroughly and we will be reaching out to you to address this directly.
我打电话询问了收费的差异，我承认，我非常沮丧。但何塞一接到电话，他立即平静的语气和随和的举止让我意识到我反应过度了。在当今几乎不存在客户服务的时代，与何塞打交道绝对是一种乐趣。我从超级心烦意乱到大笑起来，在与他通了一小会儿电话后，我意识到自己是多么混蛋，我们需要更多这样的人，客户服务直截了当，是我在电话中交谈过的最平静的人，有时你在那里得到了真正的赢家！
It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
服务不好，价格不是他们说的，很多隐藏费用，
We know this isn’t an experience anyone chooses, and we’re sorry for the frustration. Our priority is to give you the support you need to get through your program successfully. All fees are listed in your original contract. A member of our executive management team is reviewing your account and will reach out to assist you in resolving this matter.
帮助我的代表知道他在做什么，并且能够回答我的所有问题
We really appreciate you taking the time to highlight Eddie. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
共 60 条符合条件的评价