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法律服务与政府

HelloGov AI

76 条评价

4.776 条评价
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关于 HelloGov AI

数据更新
网站
hellogov.com
分类
法律服务与政府
所在地
United States · Miami
状态
待认证
近 12 个月
76 条评价
差评回复率
100%(4/4 条)
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HelloGov AI靠谱吗?

HelloGov AI(hellogov.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 76 条用户评价,属于法律服务与政府分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Clarence Wagnon美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

大力支持

友好,快速响应,当我有问题或疑虑时提供大力支持。

HelloGov AI 回复2026-08-04

Thank you for your kind review! We're delighted our team could provide friendly, responsive support whenever you had questions. Thank you for choosing HelloGov, and safe travels!

J
Jeffrey Ganoe美国 · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

整体体验不错

总体来说体验很好。 有两个问题:交货时间比承诺的时间长。最初以为我是直接与发行政府打交道。机构。您的公司名称需要清楚地表明您不是该文件的直接发行人。

HelloGov AI 回复2026-08-04

Thank you for your thoughtful review. We're glad you had a good overall experience and appreciate your honest feedback. We're sorry the delivery took longer than expected and understand your comments regarding our company name and the importance of clearly distinguishing that HelloGov is an independent third-party passport assistance service. Feedback like yours helps us continue improving both our communication and customer experience. Thank you for choosing HelloGov, and safe travels!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

过程非常简单,我收到了我的…

过程非常简单,不到两周我就收到了护照。

HelloGov AI 回复2026-08-04

Thank you for your review! We're thrilled you found the process easy and received your passport in less than two weeks. We appreciate your trust in HelloGov and wish you safe travels!

L
Lauren Lamb美国 · 写过 3 条评价 · 已认证 · 体验于 2026-08-04 ·

HelloGov 帮我拿到了护照……

HelloGov 帮助我更新了护照并更改了姓名。他们提供了快速高效的文书工作,并一路发送通知,因此我确切地知道我的护照在此过程中的位置。

HelloGov AI 回复2026-08-04

Thank you for your wonderful review! We're glad we could help make your passport renewal and name change process simple and efficient. It's great to hear our updates kept you informed every step of the way. Safe travels!

L
Logan G.美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

过程简单。

HelloGov AI 回复2026-08-04

Thank you for your review! We're delighted you found the process easy. Thank you for choosing HelloGov, and safe travels!

J
Jeff Kushner美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

他们反应非常灵敏

他们反应非常灵敏。 我的短信立即得到回复。 每一步的跟进都非常出色。 我不知道我是否在用人工智能发短信,回复似乎是个性化的。

HelloGov AI 回复2026-08-04

Thank you for your thoughtful review! We're happy to hear our team was responsive and that you felt supported throughout the process. Providing timely, personalized assistance is something we strive for every day. Safe travels!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

又快又简单!

HelloGov AI 回复2026-08-04

Thank you for your review! We're glad you found the process fast and easy. We appreciate your trust in HelloGov and wish you safe travels!

B
Bob Beltz美国 · 写过 1 条评价 · 体验于 2026-08-04 ·

HelloGov 没有告诉你的是……

HelloGov 没有告诉您的是,您的护照续签最终费用为 500 美元,而直接通过国务院办理则为 130 美元。 加急需要支付一笔费用,实际护照则需要支付另一笔费用。 完全是敲竹杠!

HelloGov AI 回复2026-08-04

HelloGov is an optional third-party service that provides guided application preparation, document review, and support, and our service fee is separate from the U.S. Department of State's required passport fees. These charges are disclosed before purchase. Please reach out directly to [email protected] and/or respond to our direct text message/voicemail so we can make things right

J
John Mason美国 · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

一切都很完美

一切都很完美。我无法要求任何其他东西。一切都很顺利。感谢一切。

HelloGov AI 回复2026-08-04

Thank you for your amazing review! We're delighted everything went smoothly and met your expectations. We truly appreciate your kind words and wish you safe travels!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

流程定义得非常明确

该流程定义明确,易于遵循,并且定期向我提供更新信息,让我随时了解我的护照在流程中的位置。 流程开始时提供的时间表得到了遵守,这并不令人意外。

HelloGov AI 回复2026-08-04

Thank you for your wonderful review! We're thrilled you found the process easy to follow and appreciated the regular updates. It's great to hear we delivered on the timeline we promised. Thank you for choosing HelloGov, and safe travels!

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customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

在整个过程中让我了解情况

HelloGov AI 回复2026-08-04

Thank you for your review! We're happy our updates kept you informed from beginning to end. Keeping our customers informed every step of the way is one of our top priorities. Safe travels!

J
Jennifer W美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

经常签到=安心

喜欢通过短信、电子邮件和电话进行频繁的签到,以确保我正确提交所有内容。我的护照在预期的时间内得到了很好的处理,我可以清楚地了解每一步的状态,让我安心。除政府费用外,此项服务还需付费;提交过程还需要打印照片和数码照片。

HelloGov AI 回复2026-08-04

Thank you for your thoughtful review! We're delighted our text, email, and phone updates gave you peace of mind throughout the process. We're glad our guidance helped ensure everything was submitted correctly and that your passport arrived within the expected timeframe. We also appreciate your helpful feedback regarding the required photo formats. Thank you for choosing HelloGov, and safe travels!

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Colleen Doby美国 · 写过 1 条评价 · 体验于 2026-07-20 ·

请注意 - 请勿使用服务

我为 HelloGov 宣传的 2-3 周加急护照服务支付了 297 美元。 HelloGov 没有在规定的时间内完成服务,而是扣押了我的原始护照和政府支票一个多月。 在此期间,美国国务院官方护照状态网站继续显示“申请状态:不可用”,而我无法明确确认HelloGov是否已经提交了我的申请。 HelloGov 大约花了两周时间才回复我有关护照位置和状态的询问。即使他们最终做出回应,我仍然不得不反复向该公司追讨,以获取他们未能按照广告提供的服务所欠的退款。 这次经历让我失去了原始护照,没有关于我的申请的可靠更新,并且担心敏感个人文件的位置。由于缺乏及时沟通,本已严峻的局势变得更加雪上加霜。 根据我的经验,我不会推荐 HelloGov 提供时间敏感的护照服务。消费者应注意,HelloGov 是一家私人第三方公司,在发送原始文件之前应仔细将其费用和承诺与美国国务院官方护照流程进行比较。

HelloGov AI 回复2026-08-04

We're sincerely sorry to hear that your passport application did not progress within the expected timeframe and understand how stressful it is to be without your original passport while waiting for updates. Please reach out directly to [email protected] and/or respond to our direct text message/voicemail so we can make things right.

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B Joyce美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

有益的沟通

感谢您的后续短信和电话,以确保我正在采取必要措施及时获得新护照。

HelloGov AI 回复2026-08-03

Thank you for your kind review! We're happy our follow-up texts and phone calls helped keep your application on track. Providing guidance every step of the way is what we strive for. Safe travels!

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Felicia Finley美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

过程快速简单!

HelloGov AI 回复2026-08-03

Thank you for your review! We're glad to hear you found the process fast and easy. Making passport applications simple and efficient is our goal. Safe travels!

T
Tim K美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

快速转身

快速周转,让我了解整个过程的最新情况和非常清晰的说明

HelloGov AI 回复2026-08-03

Thank you for your wonderful review! We're thrilled you appreciated our quick turnaround, clear instructions, and regular updates throughout the process. Thank you for choosing HelloGov, and safe travels!

D
David Weaver美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

简单有效

HelloGov AI 回复2026-08-03

Thank you for your review! We're delighted to hear you found our service simple and effective. We appreciate your trust in HelloGov and wish you safe travels!

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Carlos美国 · 写过 3 条评价 · 已认证 · 体验于 2026-08-03 ·

很棒的体验

卓越的体验、简单的流程、高效的支持、 谢谢你

HelloGov AI 回复2026-08-03

Thank you for your wonderful review! We're thrilled you had an excellent experience and found the process easy, efficient, and well supported. Providing a smooth passport experience is exactly what we strive for. Thank you for choosing HelloGov, and safe travels!

A
Ambie Russell美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

过程简单,有指导!

在提供的帮助下,整个过程的每一步都变得简单! 我手里拿着护照,准备去探索!

HelloGov AI 回复2026-08-04

Thank you for your wonderful review! We're thrilled our guidance made every step of the process easy and that you now have your passport in hand. We hope you have an amazing time exploring. Safe travels!

S
SANDRA WILLIAMS美国 · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

说明很简单,他们……

说明很简单,并且让我随时了解最新情况。

HelloGov AI 回复2026-08-04

Thank you for your review! We're glad our instructions were easy to follow and that our updates kept you informed along the way. Thank you for choosing HelloGov, and safe travels!