We're so happy to hear your pet has a care routine 🐾—and even happier to be part of it! Thanks a bunch for your honest feedback 💛
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customer · 写过 8 条评价 · 已认证 · 体验于 2025-05-16 ·
★★★★★
很高兴
我的订单很快就到了,客户服务非常出色,帮助我决定什么是我需要的最好的产品。
HICC Pet 回复2025-06-06
Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that our customer service team was able to help you find the perfect product. Your satisfaction means a lot to us, and we're always here if you need anything else!
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Rae · 写过 1 条评价 · 已认证 · 体验于 2025-05-16 ·
★★★★★
我的订单从来没有来过。非常令人沮丧。
HICC Pet 回复2025-06-06
Hello,We’re sorry to hear there was an issue with your shipment and that your order didn’t arrive. Our customer service team offered a reshipment, which you declined, and we’re currently waiting for your chargeback claim to be dropped so we can proceed with issuing a refund directly.
As mentioned in our email, we’d love the opportunity to resolve this with you directly. Please feel free to give us a call or reply to this message at your convenience.
Thank you so much for your kind words! We're thrilled to hear that our eye wipes and finger dental wipes are making a difference for your pup. It means a lot to us to know our products are part of your daily care routine. Give your pup some extra belly rubs from us!
Hello, we're sorry to hear you didn't receive your order! We have reached out to you directly to resolve this matter as soon as possible. Please check your inbox for an email from [email protected]. Thank you!
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Ellen Dee Brown · 写过 7 条评价 · 已认证 · 体验于 2025-03-11 ·
Thank you so much for your feedback! We're thrilled to hear that you're happy with the product. We apologize for any confusion regarding the order quantity on our website. If you ever have questions or need help with future orders, don't hesitate to reach out to us at [email protected]. We're always here to assist you. Enjoy the product, and thanks again for choosing us!
Thanks for sharing your thoughts! We're glad to hear you're happy with the product and hope we can improve our shipping time for your future purchases.
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Nellie Riley · 写过 2 条评价 · 已认证 · 体验于 2025-02-07 ·
★★★★★
莱利狗
一切都很顺利,莱利很享受清洁,她特别喜欢耳巾和肛门湿巾。以后我还会向贵公司订购!!!
HICC Pet 回复2025-03-13
Thanks for your feedback!
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Kelly Green · 写过 25 条评价 · 已认证 · 体验于 2025-03-02 ·
★★★★★
卓越的产品——卓越的客户服务……
从我使用的第一个产品——狗肛门腺湿巾开始,我就知道 HICC Pet 是赢家。从那以后,我几乎为我心爱的毛宝宝订购了他们的所有产品。每一款产品都比下一款更好——除了极其温和之外,还有美丽而微妙的香味、有效的清洁和环保产品。我的小女儿喜欢从牙齿到耳朵、屁股和整个身体的清洁。身体湿巾非常湿润且坚固,清洁手套也非常出色。我的免疫力非常低下,必须拥有一个精心清洁的环境,包括我的小女儿。我给她戴上了手套湿巾,给她从头到脚进行了一次极其有效的清洁,气味芬芳。戴上手套,只需上下摩擦,就能彻底清洁她的双腿,然后是她的整个身体、可爱的脸、耳朵和爪子——瞧,干净,闻起来很香。在线市场上的客户服务绝对是无与伦比的,立即回复电子邮件,将满足您的要求并真正关心所有客户都完全满意。我很高兴找到 HICC Pet 来满足我毛宝宝的所有清洁需求。
HICC Pet 回复2025-03-05
Thank you so much for your fantastic feedback! We’re absolutely thrilled to hear that you and your fur-baby have had such an amazing experience with HICC Pet products. From the very first use of our Dog Anal Gland Wipes, it’s heartwarming to know you recognized the quality and care we put into every item.
We’re passionate about creating effective, eco-friendly, and gentle products that make grooming a breeze for both pets and pet parents. It’s wonderful to hear that our products have transformed your cleaning routine into a delightful experience for you and your little girl. Thank you for being part of our community! 💜💜💜
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SHELENA · 写过 5 条评价 · 已认证 · 体验于 2025-02-11 ·
★★★★★
我喜欢你们所有的产品!
我喜欢你们所有的产品!
耳巾对我的狗来说非常棒。
做工精良!
HICC Pet 回复2025-03-05
Thank you so much for your kind words! We’re thrilled to hear that you and your dog love the ear wipes. It’s wonderful to know that they’re working so well for you. We always strive to provide high-quality products, and your feedback truly means a lot to us. 😊🐾
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Stacy · 写过 1 条评价 · 体验于 2025-02-14 ·
★★★★★
很棒的沟通!
快速回复并回答了我所有的问题和疑虑
HICC Pet 回复2025-02-17
We are truly grateful for your wonderful 5-star review! Your kind words inspire us to continue doing our best.💜🎉
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Pamela Tubbs · 写过 1 条评价 · 已认证 · 体验于 2025-01-13 ·
★★★★★
优质的产品和出色的客户……
优质的产品和出色的客户服务!
HICC Pet 回复2025-02-05
We truly appreciate your wonderful feedback! It brings us great joy to learn that our team was able to provide you with a positive experience. Knowing that we made a meaningful impact on your day means so much to us. 💜
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Yassna · 写过 2 条评价 · 体验于 2025-01-21 ·
★★★★★
快速高效的服务!
优秀的客户服务!
他们快速有效地处理了我的问题。强烈推荐!
HICC Pet 回复2025-01-23
It brings us so much joy to know that your experience with our customer service was a great one. Your recommendation is invaluable to us, and please remember, we're just a message away if you ever need assistance again. 💖
Thank you for your patience and support during this time, we're delighted to assist you! We truly appreciate the trust you place in our services and are committed to ensuring that your experience with us is as smooth and enjoyable as possible. 💞
We’re delighted to hear your beloved pups enjoyed our Pet Dental Finger Wipes! It's wonderful to know that our product has made a positive impact on your pups' oral hygiene routine. Keeping your furry friends' teeth clean is essential for their overall health, and we're thrilled that our wipes have become a part of that process. If you have any questions or need tips on how to use them effectively, please don’t hesitate to reach out. We’re here to help you and your pups maintain those sparkling smiles!👍🐶✨
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Kay · 写过 3 条评价 · 体验于 2024-12-20 ·
★★★★★
很棒的客户服务!
很棒的客户服务!
我迟到了收到包裹,联系客服后,他们很快回复我,并为我提供详细的跟进!真的很感激。
HICC Pet 回复2025-01-03
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. It means the world to us to know it made a difference for you. 💖
We are truly grateful for your wonderful 5-star review! Your kind words inspire us to continue doing our best. Our mission is to provide exceptional service while making sure your beloved pet feels cherished and loved!💜🎉
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Nixster · 写过 6 条评价 · 已认证 · 体验于 2024-11-11 ·
★★★★★
喜欢用这些来清洁爪子
喜欢用这些来清洁爪子!工作棒极了
HICC Pet 回复2024-12-13
We're thrilled to know that our Deodorizing Pet Glove Wipes are just what you need! It's "pawfect" to keep your furry friend's paws clean! They're gentle and safe for cleaning your pet's face, ears, coat, and rear end too!🐶👍
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R Gadhia · 写过 2 条评价 · 已认证 · 体验于 2024-11-12 ·
★★★★★
我还没有我的产品
HICC Pet 回复2024-12-03
We truly appreciate your feedback and would love to help you with any concerns you might have. We've processed reshipment for you and new parcel was delivered, in the meantime, the original parcel was received as well, we're sorry for the delay caused by Canada Post strike which is out of our control. Don't hesitate to reach out if you need help, we're here to complete your order.
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Leslie · 写过 3 条评价 · 已认证 · 体验于 2024-11-12 ·
★★★★★
绝对一流的客户服务!
绝对一流的客户服务! 由于加拿大邮政罢工,我的订单被搁置,HICC Pet 更加努力地通过其他快递服务重新发送我的订单,无需额外付费。 我还被告知,如果我的原始货物确实到达,我可以自由保留它!这超出了优质服务的范围! 他们的产品绝对很棒。 我希望更多的公司都是这样的。
HICC Pet 回复2024-12-03
We truly appreciate your kind words! Your feedback means a lot to us and inspires us to keep delivering the best service we can. If you have any questions or concerns, we're here to help, just reach out anytime! Your satisfaction is our top priority, and we want to make sure your experience with us is fantastic. 💜👍