Hike Footwear

Thank you for sharing your first impressions! We're so happy to hear that you're already loving your Hike shoes and finding them so comfortable after just a couple of wears. Adjusting the laces is a great way to get a more personalized fit, especially for narrower feet. We hope they continue to provide you with comfort every time you wear them. Thank you for choosing Hike Footwear! Hike Footwear Customer Service

Thank you for your fantastic feedback! We're thrilled to hear that your Hike shoes have become your go-to choice for outdoor adventures. It's wonderful to know they've been a great companion for your activities, including time around the water. We truly appreciate your support and thank you for choosing Hike Footwear. Hike Footwear Customer Service

Reading your review truly made our day! We're delighted to hear that your Hike shoes have brought so much comfort to your everyday life. We love that you're recommending Hike to others and sharing your fun way of remembering our name! And having 12 pairs is truly one of the biggest compliments we could receive. Your continued support and enthusiasm mean the world to our team. Thank you for being such a valued member of the Hike community. Hike Footwear Customer Service

Thank you for your wonderful feedback! We're so happy to hear that you love your Hike barefoot shoes. Your support means so much to us, and we're delighted that you're enjoying the comfort and natural feel they provide. Hike Footwear Customer Service

We truly sorry about your experience with the shoe sizing and the difficulties you faced while trying to get assistance. We completely understand how disappointing it must have been to receive shoes that did not fit properly and then be unable to speak with a live representative to have your questions answered before making a decision. We regret that our communication and support did not meet your expectations. This is not the experience we want our customers to have, and we understand how important it is to feel heard and supported when resolving an issue. Your feedback regarding our customer service is extremely valuable, and we are taking it seriously as we continue working to improve our processes and provide better assistance. Hike Footwear Customer Service

We are delighted that our footwear has made such a positive difference for you! It truly means so much to know that our shoes are providing the comfort and support you need, especially while helping with your back concerns. We sincerely appreciate you taking the time to share your experience with us, and we’re thrilled to hear that our customer service team was able to assist you in finding the right fit. Thank you for your continued support and for allowing us to be part of your journey toward more comfortable steps! Hike Footwear Customer Service

Thank you so much for taking the time to share such a meaningful and wonderful experience with us. Hearing that your balance has improved your toes are no longer hurting you are sleeping better and navigating stairs has become so much easier means absolutely everything to our entire team! Knowing that our shoes are making such a significant positive difference in your overall wellbeing and quality of life is the greatest reward we could ever ask for. Thank you so much for your amazing support. Hike Footwear Customer Service

We truly appreciate you sharing your feedback and understand your request for a larger size. We know how important it is to have more sizing options available to ensure the best possible fit and comfort. Your suggestion is valuable to us, and we will certainly share it with our team as we continue looking for ways to expand and improve our sizing options in the future. Hike Footwear Customer Service

We apologize for the frustration you’ve experienced with your shoes being too large and the difficulty you’ve faced while trying to get assistance with your exchange. We understand how upsetting it must be to receive a pair that does not fit as expected and then be left waiting for a response when you’re simply trying to resolve the issue. This is not the experience we want our customers to have, and we appreciate your patience as we work to address your concerns and improve our support process. Hike Footwear Customer Service

We're sorry for everything you have been through and we truly mean every word of that. Being unable to get a response to your emails and having no way to call in or request a callback while being left with shoes that do not fit is completely and utterly unacceptable. Please reach out to us one more time at [email protected] with your order details and we will personally make your return and refund our absolute top priority right away. We are fully committed to making this right for you immediately and we do not want you to have to involve your credit card company. You deserve your money back and we are going to make sure that happens. Hike Footwear Customer Service

We are truly and sincerely sorry that your shoes did not meet your expectations in terms of appearance and that they caused discomfort from the very first day of wear. Your comfort and satisfaction are extremely important to us, and we deeply regret that we fell short in this instance. We truly appreciate you taking the time to share your feedback, as it helps us better understand our customers’ experiences and continue improving our products. Hike Footwear Customer Service

Thank you so much for the meaningful and wonderful experience with us. Hearing that our design is providing the comfort and extra room your toes need especially with your hammer toes means absolutely everything to our entire team! Knowing that our shoes are helping you feel more comfortable and confident with every single step is exactly why we do what we do every single day. Thank you so much for your amazing support and for being such a valued and cherished part of the Hike family. Hike Footwear Customer Service

We're glad that you had such a wonderful experience with your Hike shoes! It's fantastic to know they arrived just as expected, the sizing worked well for you, and you're loving them. Thank you as well for sharing your helpful tip about sizing up for the fleece-lined booties. Feedback like yours is so valuable and can help other customers make the best choice for their needs. We truly appreciate you taking the time to share your experience and for being part of the Hike Footwear community! Hike Footwear Customer Service

Thank you so much for the wonderful feedback with us! We're delighted that you find your Hike shoes comfortable and that you appreciate the value and reasonable pricing we offer. We're also so pleased to know that your order arrived promptly and that your overall experience has been a positive one. Your kind words and support truly mean a lot to our entire team. Thank you again for choosing Hike Footwear. We sincerely appreciate your trust and hope you continue to enjoy many comfortable steps ahead! Hike Footwear Customer Service

We apologize for any inconvenience and frustration you may have experienced. Our customer service team has carefully reviewed your concern and is actively working to find the best possible resolution. Please check your inbox for our response, and feel free to provide any additional details that may help us better assist you. Thank you for your patience, understanding, and the opportunity to address your concern. Hike Footwear Customer Service